7 Best Collaborative CRM Software 2023 (Free & Paid)

1. Zoho CRM - Best CRM to Improve Team Communication

› Why We Pick Zoho As a Collaborative CRM?

According to our research, Zoho is one of the most popular collaborative CRMs in the market. You can use its mind-blowing features to improve communication with your customers along with your team members. For example, you can facilitate your team with real-time sales updates to stay on the same page. You can also allow team members to add and edit helpful context to sales records.

Furthermore, Zoho CRM offers a feed forum to enhance team collaboration. Here, sales team members can share crucial insights to update other team members on sales accomplishments. Using this robust CRM, you can empower your sales team to work together and boost sales. Additionally, Zoho CRM offers a lifetime free version for up to 3 users.

› What are The Top Features of Zoho CRM?

• • Mobile Application: Your team members can work together from different locations using a mobile application.
  • Project Management: Easily assign project tasks to individual team members and keep track of them using a comprehensive project management system.
  • Create Groups: Easily create different types of groups and add team members into groups to share common data.
  • Tagging: Tag team members to notify them about crucial activities, like tagging sales reps to leads that need more attention.
  • Notes: Easily record text and audio notes to create useful notes on sales records and activities.
  • Chat: Quickly integrate chat tools with CRM to improve sales team collaboration through chatting.
  • Contact Management: Connect contacts from multiple channels to get real-time insights about them.
  • Deal Management: Efficiently track every deal and know their exact status to crack more deals in less time.

› How Much Does Zoho CRM Cost?

Zoho offers budget-friendly pricing plans with a 15-day free trial. It also has a lifetime free version for 3 users. Zoho CRM’s Standard subscription pricing is $14 per user/month with annual billing. Its Ultimate subscription pricing is $52 per user/month with annual billing. However, there are other subscription plans available to choose from. Please visit Zoho’s official pricing page to learn more about its pricing.

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2. monday sales CRM - Robust CRM to Support Cross-team Communication

› Why We Pick monday sales As a Collaborative CRM?

In our research, we found that monday sales is a magnificent CRM suitable for businesses or companies of every size, regardless of industry type. It is specially designed and developed to break the wall between customer-facing teams like sales, marketing, and customer support. It offers out-of-the-box collaborative features that can enhance cross-team communication.

Using the interaction management feature, you can easily track and streamline your business’s interaction processes or contact methods. Additionally, you can automate many routine tasks and processes to save time that you can utilize for other crucial processes.

› What are The Best Features of monday sales CRM?

• • Interaction Management: Empower customers to interact with businesses using their preferred channels, like phone, emails, and video calls.
  • Multi-channel Management: Efficiently manage and maintain communication channels to improve interaction and provide a rich customer experience.
  • Real-time Collaboration: Using this feature, you can maximize collaboration between cross-departments and teams.
  • Centralized Database: Collect, share, and analyze customer data from a centralized place to generate key metrics.
  • Customization: Allows you to customize CRM as per your team's requirements.
  • Integration: Allows seamless integration with other popular business tools to expand features’ capabilities.
  • User-friendly UI: Quickly learn all the features with a user-friendly interface.
  • Customizable Dashboards: Boost teams' performance by providing the data they need using customizable dashboards.
  • Mobile Application: monday sales has a dedicated mobile app that is compatible with mobile devices like smartphones and tablets.

› How Much Does monday sales CRM Cost?

monday sales CRM offers simple and budget-friendly pricing packages. You can subscribe to any package for a minimum of 3 seats with a 14-day free trial. Its Basic CRM plan pricing starts at $10 per seat/month with annual billing. monday sales most expensive subscription plan is Enterprise CRM. You must contact the sales team to know about its cost and features. There are other pricing plans available as well. Please visit monday sales’ official pricing page if you want to learn about them in detail.

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3. Vtiger CRM - Top CRM to Unify Efforts

› Why We Pick Vtiger As a Collaborative CRM?

According to our analysis, Vtiger is one of the most popular CRMs in the market. It is best suitable to unify efforts for various business processes to achieve shared goals. It comes with many robust features and capabilities. You can leverage communication channels, document management, and interactions to boost your efforts.

What’s more, Vtiger offers free forever cloud CRM software with essential features included. You can efficiently manage your sales pipelines and boost selling by enhancing the team’s collaboration. Moreover, you can build strong and deep relationships with your customers and increase growth.

› What are The Core Features of Vtiger CRM?

• • Mobile Application: Get CRM features at your fingertips using a dedicated CRM mobile application.
  • Real-time Reporting: Fetch noteworthy insights from real-time reporting to expose data on customer preferences.
  • Project Management: Track and manage every task and activity assigned to team members to manage projects under one roof.
  • Tag Team Members: Collaborate with team members by tagging and sharing crucial data with them to close deals quickly.
  • In-built Chat Tools: Use in-built chat tools to streamline communication between you and your colleagues.
  • Communication Channels: Find out the efficiency of communication channels for each customer to terminate bottlenecks.
  • Manage Interactions: Record and manage comprehensive interactions with customers that will give you a 360-degree view for better understanding.
  • Automation: Automate repetitive tasks wherever you can to reduce manual work and boost profitability.

› How Much Does Vtiger CRM Cost?

Vtiger CRM offers two straightforward subscription plans with a trial period of 15 days. The first one is One Professional, and the second one is One Enterprise. It also has a free forever plan for small businesses. Vtiger’s One Profession plan pricing starts at $42 per user/month billed monthly. Its One Enterprise plan costs $58 per user/month billed monthly. Please visit Vtiger’s official pricing page to learn more about pricing details.

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4. Pipeliner CRM - Online CRM to Enhance Team Collaboration in Sales and Marketing

› Why We Pick Pipeliner As a Collaborative CRM?

As per our evaluation, Pipeliner is a highly intuitive online CRM software available in the market. It is best suitable for every business size to enhance team collaboration in sales and marketing departments. Pipeliner has robust yet intuitive features like messaging, video conferencing, file sharing, and more, including project management tools.

You can use these features to practice effective team collaboration to get benefits like improved communication, excellent coordination, and strong accountability. In other words, using this all-in-one CRM for team collaboration, you can bring your team members and multiple teams together to achieve shared goals faster.

› What are The Prime Features of Pipeliner CRM?

• • Mobile Application: Quickly collaborate with your team members on leads and deals to make more profitable decisions.
  • CRM Collaboration: Improve complete communication between various departments like sales, marketing, external customers, and more.
  • Document Collaboration: Create collaborative documents that can be commonly accessible for team members to work on in real-time.
  • Integration: Supports seamless integration with various business applications to work and collaborate efficiently within a CRM environment.
  • Centralized Database: Sales reps can quickly access any data of particular contacts or prospects within CRM.
  • Sales Velocity: Quickly track and see which opportunities are moving at the right speed through sales processes.
  • Pipeline Management: Easily create multiple pipelines for different stages to manage opportunities effectively.
  • Reports: Create different types of standard or pivot table reports easily to evaluate teams' performance.
  • Automation: Create automated workflows for different processes using the powerful Automatizer workflow engine.

› How Much Does Pipeliner CRM Cost?

Pipeliner CRM offers simple subscription packages with a 14-day free trial. Its Starter plan’s price is $65 per user/month/billed annually (minimum 3 users required). Pipeliner CRM’s Unlimited plan will cost you $150 per user/month/billed annually. Pipeliner also has other subscription packages to offer. You can visit its official pricing page to explore all subscription packages.

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5. OnePageCRM - Best CRM to Keep the Team Organized & Manage Permissions

› Why We Pick OnePageCRM As a Collaborative CRM?

According to our evaluation, OnePageCRM is one of the top-notch sales management software. It offers magnificent features that can help you in many ways. You can keep your team organized and efficiently manage permissions to boost team collaboration.

Using OnePageCRM’s activity feed, you can monitor your team to know their status for particular assigned tasks. Additionally, you can filter the feed by particular team members to get a better picture. OnePageCRM also allows tagging team members to particular contacts that require more attention. Just @mention particular team members you want to tag, and they will be notified instantly.

› What are The Top Features of OnePageCRM?

• • Assign Contacts & Deals: Easily assign contacts and deals to efficient team members for better outcomes.
  • Notes & Comments: Leave important notes and comments to relevant contacts for future reference.
  • Mobile Application: Sell even when you are not in the office using OnePageCRM’s powerful mobile CRM app.
  • Target Widget: Set targets and monitor them using target widgets to achieve higher goals.
  • Contact Management: Get a comprehensive view of contacts, including call logs, notes, previous conversations, and more.
  • Track Progress: Approach each contact separately to track the progress of the sales efficiently.
  • Custom Email Templates: Use simple yet beautiful email templates to send similar emails quickly.
  • Lead Clipper: Use the Lead Clipper to capture leads from your websites with just one click and store them directly in the CRM database as contacts.
  • Sales Pipeline: Set up new deals with one click and easily move them between sales stages using a simple drag-and-drop system.
  • Reporting: Quickly get updates on your sales team's progress by generating crucial performance reports in seconds.
  • Integration: Seamlessly integrate with the third-party apps that you are already using and improve collaboration.

› How Much Does OnePageCRM Cost?

OnePageCRM has two simple subscription plans that you can subscribe to, including a 21-day free trial. 1) Professional Plan and 2) Business Plan. The first plan’s pricing is $15 per user/month with a monthly contract. The second plan’s pricing is $29 per user/month with a monthly contract. You can get 4 months free if you subscribe to any of the plans with a yearly contract. Please visit the official pricing page of OnePageCRM to get in-depth details of the subscription plans.

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6. Pipedrive - Robust CRM to Optimize Sales Team Collaboration

› Why We Pick Pipedrive As a Collaborative CRM?

Our in-depth research says that Pipedrive is one of the leading CRM software in the market. It comes with robust features that can assist you in fine-tuning your sales pipelines by optimizing sales collaboration. It allows you to segment your sales reps into teams. Additionally, you can get crucial insights into their performance.

Furthermore, Pipedrive allows you to set team goals. You can set targets for your teams and monitor the progress until they are achieved. Additionally, you can change or adjust targets as per business requirements. You can generate teams’ metrics to compare and measure your teams’ performance as well.

› What are The Best Features of Pipedrive CRM?

• • Manage Teams: You can break sales reps into multiple teams to get a better visualization of the deals they are working on.
  • Pipeline Management: Use drag-and-drop pipelines to efficiently manage and keep up to date with your complicated sales processes.
  • Activity Management: Keep track of different activities like scheduled meetings, calls, and follow-ups to improve time efficiency.
  • Contact Timeline: Track each customer interaction and analyze the customer data to know your target audience.
  • Sales Pipeline Reports: Using this feature, you can track, measure, and analyze your sales team’s performance to improve productivity.
  • Sales Automation: Quickly set trigger points and define actions to automate manual and repetitive tasks to streamline sales processes.
  • Customization: Easily customize pipelines, stages, and fields to manage particular leads, prospects, and customers.
  • Customizable Dashboards: Tailor customizable dashboards per your business requirements to win prospects and know your sales funnel.
  • Email sync: Flawlessly sync your preferred apps like Outlook and Gmail to communicate through emails directly from the CRM environment.
  • Integration: Perfectly integrate with popular business apps like Xero, Slack, Asana, and Trello to supercharge your CRM.
  • Mobile Application: Collaborate with your sales teams from anywhere using a dedicated CRM application.

› How Much Does Pipedrive CRM Cost?

Pipedrive offers simple and affordable pricing packages. You can use any of the packages free for 14 days. Its lowest pricing package starts at $14.90 per user/month, billed monthly. Pipedrive’s highest pricing package starts at $99.00 per user/month, billed monthly. It also consists of other subscription tiers. You should visit Pipedrive’s official pricing page to learn more about every subscription package.

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7. Salesmate CRM - Collaborative CRM For Remote Sales Teams

› Why We Pick Salesmate As a Collaborative CRM?

According to our analysis, Salesmate CRM is a top-notch CRM application. It has fascinating features to offer that can boost collaboration for your remote sales teams. Salesmate allows you to assign different sales activities to particular team members in deals. Team members will get instant notifications so the process will run smoothly.

Furthermore, you can easily plan and track any sales activity in deals. You can attach them with the related deals as well. Moreover, using Salesmate, you can automate sales activities. It will allow you to spend less time doing the activity manually, so you can spend more time selling.

› What are The Core Features of Salesmate CRM?

• • Sales Sequences: Design sequences with public/private access that can be automated and executed in sequence. You can include emails, activities, text, and more.
  • Mobile Application: Access crucial data from anywhere and truly collaborate with your remote sales team using a powerful mobile application.
  • Email Templates: You can create custom email templates and quickly send emails to streamline the workflows.
  • Text Templates: Salesmate allows you to create custom text (SMS) templates to boost the sales sequences.
  • Custom Reports: Choose from modules and add the data columns to create custom reports.
  • Built-in Phone System: Using the built-in calling feature, you can do many activities like call receiving, recording, transfer, and more.
  • Notes: Make sure every teammate is on the same page by adding important notes while ongoing calls or inside deals.
  • Mention: Mention any teammate in any module to inform them about activities. They will also receive notifications for the same.
  • Team Inbox: Teammates can use a common email address and access it via a shared team inbox to work on it together.
  • Custom List View: Segment the pile of data and share it with your teammates using a customizable list view.

› How Much Does Salesmate CRM Cost?

Salesmate offers cost-effective pricing plans to help grow business. You can start using any plan free for 15 days (no credit card required). Its low-cost subscription package pricing starts at $15 per user/month with monthly billing. Salesmate’s all-in-one Enterprise package pricing is not publicly available on their website. You must contact the sales team to know the pricing of the Enterprise plan. Salesmate also offers other subscription packages and add-ons. Please visit its official pricing page to navigate through them.