What is Dynamics 365?

Dynamics 365 is a powerful customer relationship management (CRM) software designed to enhance business operations and improve customer engagement. This comprehensive platform integrates various business applications, enabling users to manage sales, marketing, customer service, and field operations seamlessly. With its robust analytics and reporting capabilities, Dynamics 365 provides valuable insights into customer behavior and preferences, allowing businesses to tailor their approaches effectively. The software's intuitive interface ensures easy navigation, making it accessible for users of all skill levels. Additionally, Dynamics 365 supports integration with other Microsoft products and third-party applications, creating a cohesive ecosystem that boosts productivity. Elevate your business's customer relationships and operational efficiency with Dynamics 365, driving growth and success.

Does Dynamics 365 offer a free version?

No, Dynamics 365 does not offer a free version.

Does Dynamics 365 offer a free trial?

Yes, Dynamics 365 offers a free trial.

Are Credit Card details required for the Dynamics 365 trial?

No, Credit Card details are not required for the Dynamics 365 trial.

What type of support options does Dynamics 365 offer?

24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

Who uses Dynamics 365?

Self-Employed, Small-Business, Midsize-Business

What devices and operating systems does Dynamics 365 support?

Web-Based, iPhone, Android, Windows, Linux

Dynamics 365 Reviews Mar 2025: Pricing & Features

Accounts Payable Software

Invoice Processing
Approval Process Control
Electronic Payments
Vendor Management
Expense Tracking
Tax Calculation
Compliance Management
Fraud Detection
Document Management
Multi-Currency
Receipt Management
ACH Payment Processing
Recurring Payments
Duplicate Payment Alert
Purchase Order Management
PO Reconciliation
Supplier Management

Business Management Software

Performance Metrics
Inventory Management
Purchasing & Receiving
Calendar Management
Quotes/Estimates
Contact Management
Customizable Fields
Employee Management
Training Management
Workflow Management
Accounting
Financial Management
Marketing Automation
Task Management
Client Management
Project Management
Billing & Invoicing
Third Party Integrations
Access Controls/Permissions
CRM
Point of Sale (POS)
Document Management
Email Management
Purchase Order Management
Order Management
Time & Expense Tracking
Invoice Management
Client Portal

Supply Chain Management Software

Shipping Management
Order Management
Multi-Location
Document Management
Reporting/Analytics
Demand Forecasting
Purchase Order Management
Quotes/Estimates
Accounting
Warehouse Management
Compliance Management
Import/Export Management
Returns Management
Transportation Management
Inventory Optimization
Bills of Material
Supplier Management
Audit Management
Barcode/Ticket Scanning
Order Fulfillment
Purchasing & Receiving
Procurement Management
Inventory Management
Status Tracking
Sourcing Management
Logistics Management
Customer Database
User Management

Enterprise Resource Planning (ERP) Software

Enterprise Asset Management
Purchase Order Management
Integrated Business Operations
Accounting
Order Management
Inventory Management
Bills of Material
Time & Expense Tracking
HR Management
Distribution Management
Task Management
Financial Analysis
Billing & Invoicing
Forecasting
Project Management
Workflow Management
Multi-Location
Customer Database
Reporting/Analytics
Supply Chain Management
CRM
Document Management
Payroll Management

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Lead Generation Software

Pipeline Management
Lead Qualification
Contact Management
Email Marketing
Web Forms
Lead Capture
Contact Database
CRM
Activity Tracking
Event Triggered Actions
Campaign Planning
Lead Segmentation
Lead Management
Customer Segmentation
Chat/Messaging
Prospecting Tools
Campaign Management
Engagement Tracking
Auto-Responders
Social Media Integration
Conversion Tracking
Multi-Channel Marketing
Lead Nurturing
Email Management
Campaign Analytics
Drip Campaigns
Landing Pages
Multi-Campaign
Lead Verification
Forms Management
Lead Scoring

Contact Management Software

Search/Filter
Pipeline Management
Social Media Integration
Data Import/Export
Prospecting Tools
Task Management
Customer Database
Campaign Management
Lead Nurturing
Segmentation
Email Management
CRM
Sales Forecasting
Contact Management
Calendar Management
Document Storage
Drag & Drop
Collaboration Tools
Lead Management
Sales Pipeline Management
Lead Distribution
Email Marketing
Opportunity Management
Data Synchronization
Interaction Tracking
Lead Capture

Lead Management Software

Lead Nurturing
Sales Reports
Social Media Integration
Monitoring
Pipeline Management
Template Management
Lead Qualification
Calendar Management
Sales Forecasting
Lead Distribution
Prospecting Tools
Task Management
Document Storage
Lead Segmentation
Reminders
Email Tracking
Interaction Tracking
CRM
Web Forms
Email Marketing
Lead Capture
Campaign Management
Contact Management
Workflow Management
Sales Trend Analysis
Source Tracking
Lead Generation
Opportunity Management

Business Dashboard Software

Scorecards
Data Connectors
KPI Monitoring
Alerts/Notifications
Public Dashboards
Data Visualization
Private Dashboards
Customizable Reports
Forecasting
Reporting/Analytics
Performance Metrics
Collaboration Tools
Widgets
Dashboard Creation
Data Synchronization
Single Page View
Trend Analysis
Functions/Calculations
Multiple Data Sources
Predictive Analytics

Field Service Management Software

Routing
Online Time Clock
Dispatch Management
Service History
Customizable Forms
Contract/License Management
Alerts/Notifications
Payment Collection
Real Time Data
Electronic Signature
Work Order Management
Quotes/Estimates
Scheduling
Billing & Invoicing
Inventory Management
Activity Tracking
CRM
Accounting Integration
Maintenance Scheduling
File Storage
Contact Database
Mobile Access
GPS
Calendar Management

Billing and Invoicing Software

Mobile Payments
Billing Portal
Project Billing
Tax Calculation
Multi-Currency
Reporting & Statistics
Contact Database
Third-Party Integrations
Credit Card Processing
Customizable Invoices
Time & Expense Tracking
Invoice Processing
Reminders
Payment Processing
Document Management
Hourly Billing
Contingency Billing
Quotes/Estimates

Call Center Workforce Management Software

Employee Scheduling
Labor Forecasting
Performance Metrics
Productivity Analysis
Reporting/Analytics
Agent Interface
Call Recording
Compliance Management
Customer Experience Management
Queue Management
Employee Coaching Tools
Quality Management
Leave Tracking
Call Monitoring
For Call Centers
Intraday Management

Financial Reporting Software

Cash Management
Expense Tracking
Multi-Currency
What If Scenarios
Customizable Reports
Billing & Invoicing
Data Import/Export
Financial Management
Consolidation/Roll-Up
Activity Dashboard
Bank Reconciliation
Audit Trail
Forecasting
Third-Party Integrations
Budgeting/Forecasting
Data Visualization
Reporting/Analytics
Multi-Company
Financial Analysis

Fund Accounting Software

Billing & Invoicing
Partnership Accounting
Income & Balance Sheet
Accounts Receivable
Expense Tracking
Financial Management
Bank Reconciliation
Donation Tracking
Payroll Management
Accounts Payable
Financial Reporting
Real-Time Reporting
Compliance Management
Purchasing & Receiving
Activity Dashboard
Budgeting/Forecasting
Donor Management

General Ledger Software

Financial Reporting
Transaction Management
Bank Reconciliation
Approval Process Control
Workflow Management
Chart of Accounts
Multi-Currency
Multi-Location
Audit Trail
Cash Flow Management
Accounts Receivable
Accounts Payable
Data Import/Export
Activity Dashboard
Expense Tracking

Knowledge Base Software

Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management

Medical Accounting Software

Medical Billing
Claims Management
Invoice Management
Financial Reporting
HIPAA Compliant
Data Integration
Expense Management
Materials Management
Medical Coding
Cash Management
Payment Processing
Purchasing & Receiving
Fixed Asset Management
Approval Process Control
Budgeting/Forecasting
Tax Management
Financial Analysis

Procurement Software

Receiving
Invoice Processing
Spend Analysis
Spend Control
Purchase Order Management
Spend Management
Contract/License Management
Supplier Management
Approval Process Control
Sourcing Management
Fixed Asset Management
Inventory Management
Vendor Management
Quotes/Estimates
Requisition Management
Cataloging/Categorization
Budgeting/Forecasting
Inventory Control

Purchasing Software

Supplier Management
Activity Dashboard
Compliance Management
Budgeting/Forecasting
Inventory Management
Reporting & Statistics
Alerts/Notifications
Order Management
Multi-Currency
Data Import/Export
Sourcing Management
Workflow Management
Real-Time Data
Access Controls/Permissions
Purchasing Reports
Approval Process Control

Real Estate Accounting Software

For Real Estate
Accounting
Commission Management
Financial Reporting
Expense Management
Billing & Invoicing
Accounts Payable
Accounts Receivable
General Ledger
Reporting/Analytics
Tax Management
Alerts/Notifications

Sales Tracking Software

Sales Pipeline Management
Lead Management
Reporting/Analytics
Appointment Scheduling
Task Management
Interaction Tracking
Alerts/Notifications
Customizable Reports
Activity Dashboard
Commenting/Notes
Third-Party Integrations
Data Import/Export
Lead Scoring
Document Management
Email Templates
Call Logging
Search/Filter

Social Media Management Software

Engagement Tracking
Tagging
Image Library
Customer Engagement
@mentions
Reporting/Analytics
Keyword Tracking
Brand Tracking
Post Scheduling
Alerts/Notifications
Automated Publishing
Multi-Account Management
Social Media Integration
Campaign Management
Multi-Campaign
Collaboration Tools
Calendar Management

Customer Relationship Management (CRM) Software

Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
Marketing Automation
Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
Forecasting
Contact Management
Email Management
Lead Generation
Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
Data Import/Export

IT Ticketing Systems Software

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management

Dynamics 365

Dynamics 365 Overview

Dynamics 365 Screenshot & Video

Contact Details

Support

Training

Licensing & Deployment

Typical Customers

Languages Supported

Industries

Dynamics 365 Features

Accounts Payable Software

Business Management Software

Supply Chain Management Software

Enterprise Resource Planning (ERP) Software

Customer Service Software

Lead Generation Software

Contact Management Software

Lead Management Software

Business Dashboard Software

Field Service Management Software

Billing and Invoicing Software

Call Center Workforce Management Software

Financial Reporting Software

Fund Accounting Software

General Ledger Software

Knowledge Base Software

Medical Accounting Software

Procurement Software

Purchasing Software

Real Estate Accounting Software

Sales Tracking Software

Social Media Management Software

Customer Relationship Management (CRM) Software

IT Ticketing Systems Software

Dynamics 365 Pricing

Pricing Type

Preferred Currency

Free Trial

Free Version

Payment Frequency

Plans & Packages

Top Dynamics 365 Alternatives

QuickBooks Online

Trello

Odoo

Salesforce Sales Cloud

Dynamics 365 FAQs

What is Dynamics 365?

Does Dynamics 365 offer a free version?

Does Dynamics 365 offer a free trial?

Are Credit Card details required for the Dynamics 365 trial?

What are the pricing plans & packages of Dynamics 365?

What payment frequencies does Dynamics 365 offer?

Does Dynamics 365 offer an API?

What type of support options does Dynamics 365 offer?

What type of training options does Dynamics 365 offer?

What different languages does Dynamics 365 support?

Who uses the Dynamics 365?

What deployment options does Dynamics 365 support?

What devices and operating systems does Dynamics 365 support?