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ServiceNow Overview

ServiceNow is a versatile software platform used by organizations to streamline and automate various business processes. It's renowned for its IT Service Management (ITSM) capabilities, helping businesses manage their IT services efficiently. ServiceNow extends beyond IT and can be employed in HR, customer service, and other departments. The platform offers modules for incident management, asset tracking, and custom application development with low-code tools. With a cloud-based approach, it fosters collaboration and data-driven decision-making. ServiceNow empowers organizations to enhance productivity, deliver better services, and gain insights through analytics, making it a valuable tool for businesses aiming to optimize their operations and improve service delivery.
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Contact Details

  • Vendor Name ServiceNow
  • Founded 2012
  • Location United States
  • Employees 1000+

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Mac Mac

Typical Customers

  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Industries

Information Technology & Services

ServiceNow Features

  • Approval Process Control
  • Reporting/Analytics
  • Activity Dashboard
  • Activity Tracking
  • Role-Based Permissions
  • Calendar Management
  • Compliance Tracking
  • Alerts/Notifications
  • No-Code
  • Email Management
  • Real Time Notifications
  • Collaboration Tools
  • Document Storage
  • Real Time Reporting
  • Rules-Based Workflow
  • Graphical Workflow Editor
  • Task Management
  • Search/Filter
  • Monitoring
  • Progress Tracking
  • Document Management
  • Drag & Drop
  • Template Management
  • Workflow Configuration
  • Business Process Automation
  • Commenting/Notes
  • Access Controls/Permissions
  • Forms Management
  • Project Workflow

ServiceNow Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page   Demo Page  

ServiceNow FAQs

  • No, ServiceNow does not offer a free version.

  • No, ServiceNow does not offer any free trial.

  • No, Credit Card details are not required for the ServiceNow trial.

  • Yes, ServiceNow offers an API.

  • ServiceNow offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • ServiceNow offers training with the following options:
    • Webinar , Documentation

  • ServiceNow supports the following languages:
    • Dutch , English , French , German , Italian , Japanese , Portuguese , Spanish

  • Following are the typical users of the ServiceNow:
    • Midsize-Business , Large-Enterprise-Business

  • ServiceNow supports the following deployment:
    • Cloud Hosted

  • ServiceNow supports the following devices and operating systems:
    • Web-Based