Best Conversational AI Platform Software

Conversational AI platform software enables businesses to automate and enhance customer interactions using advanced AI technology. These platforms power intelligent chatbots, voice assistants, and conversational interfaces, providing personalized and efficient communication across various channels. Enterprise conversational AI platforms are ideal for businesses looking to scale customer support, drive sales, and improve user experiences. The best conversational AI software offers natural language processing (NLP), sentiment analysis, and integration with CRM and analytics tools. Conversational intelligence software takes this further by analyzing conversations to provide actionable insights, improve team performance, and enhance customer engagement. Conversational analytics software helps organizations measure the impact of interactions, refine strategies, and optimize workflows. Explore top conversational AI platforms and conversation intelligence tools to elevate your communication strategy. Choose solutions that combine automation, analytics, and AI for impactful conversations and smarter decisions.

772 Software

Top 10 Conversational AI Platform Software

Aisera

Aisera

Contact Vendor

Amazon Lex

Amazon Lex

Contact Vendor

Boost.AI

Boost.AI

$50000 Per user

Cognigy.AI

Cognigy.AI

$2500 Per month

Haptik

Haptik

$5000 Per year

LAIYE Conversational AI Platform

LAIYE Conversational AI Platform

Contact Vendor

WotNot

WotNot

$49 Per month

yellow.ai

yellow.ai

usage_based

List of Top Conversational AI Platform Software | Best Enterprise Conversational AI Platforms

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Contextual Guidance

Live Chat

Multi-Channel Communication

Pre-Configured Bot

For Developers

Multi-Language

Code-free Development

Speech Synthesis

Sentiment Analysis

Speech Recognition

Intent Recognition

Reporting/Analytics

Chatbot

Company Size

Self Employed

Small Business

Medium Business

Enterprise

Amazon Lex is an artificial intelligence software designed to help businesses build conversational interfaces using natural language processing (NLP) and automatic speech recognition (ASR). The platform enables developers to create chatbots, virtual assistants, and voice-enabled applications that can understand and respond to user input in real-time. Amazon Lex integrates seamlessly with other AWS... Read more about Amazon Lex

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Machine Learning on AWS is a powerful speech recognition software designed to help businesses harness the power of artificial intelligence (AI) for transcribing and understanding spoken language. This platform leverages AWS’s machine learning capabilities to process audio and convert it into text with high accuracy, even in noisy environments. The software supports multiple languages and accents... Read more about Machine Learning on AWS

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Microsoft Copilot Studio is a conversational AI platform designed to help businesses build, deploy, and manage intelligent chatbots and virtual assistants. The platform offers advanced natural language processing (NLP) capabilities, allowing businesses to create AI-driven assistants that can understand and respond to user inquiries in a human-like manner. Microsoft Copilot Studio includes features... Read more about Microsoft Copilot Studio

Free Trial

Available

Pricing Type

$200 Per month

Location

United States

watsonx Assistant is an innovative chatbot software designed to enhance customer engagement through intelligent virtual assistants. This platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to user inquiries in real time. With watsonx Assistant, organizations can deploy customizable chatbots capable of handling a wide range of task... Read more about watsonx Assistant

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Zendesk AI is an intelligent customer support solution designed to enhance the capabilities of Zendesk's customer service platform. This AI-powered tool leverages machine learning and natural language processing (NLP) to improve response times, automate repetitive tasks, and assist support teams in providing faster, more accurate answers to customer queries. Zendesk AI can analyze customer interac... Read more about Zendesk AI

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

SAP Conversational AI is a leading conversational AI platform designed to help businesses build and deploy intelligent chatbots and virtual assistants that enhance customer and employee experiences. The platform enables organizations to automate interactions across a wide range of channels, including websites, messaging apps, and voice assistants, allowing them to provide instant, 24/7 support. Wi... Read more about SAP Conversational AI

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Heyday is a cutting-edge Conversational AI Platform Software designed to enhance customer engagement, support, and satisfaction through intelligent, real-time interactions. This comprehensive platform offers a wide range of features, including natural language processing, chatbot creation, multi-channel support, and advanced analytics, ensuring that businesses can effectively manage and optimize t... Read more about Heyday

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Mathly is a cutting-edge conversational AI platform designed to provide personalized and interactive learning experiences for students, particularly in the field of mathematics. This software leverages the power of natural language processing (NLP) and machine learning to create a dynamic, engaging environment where students can receive immediate assistance with math problems, explanations, and pr... Read more about Mathly

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Frontline Care is a customer service software designed to help businesses deliver exceptional customer support and enhance their customer experience. The platform provides a wide range of tools for managing customer inquiries, organizing support tickets, and facilitating efficient communication between customers and support agents. Frontline Care enables businesses to create a centralized support ... Read more about Frontline Care

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Virtual Agent is a cutting-edge Virtual Assistant Software designed to enhance customer engagement and support through intelligent and interactive virtual assistants. It offers a comprehensive platform for creating, deploying, and managing virtual agents that can handle a wide range of customer inquiries and tasks, ensuring efficient and personalized interactions. Virtual Agent features an intuiti... Read more about Virtual Agent

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Quantcast is a powerful brand management software designed to enhance digital marketing strategies for organizations. With advanced analytics capabilities, Quantcast provides insights into audience behavior, engagement metrics, and campaign performance. The platform supports targeted advertising, allowing businesses to reach their ideal customers effectively and optimize their marketing spend. Qua... Read more about Quantcast

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

SAS Viya is a comprehensive data catalog software designed to help organizations manage, organize, and access their data more effectively. The platform enables businesses to create a centralized repository of data assets, making it easier to search, catalog, and retrieve information from various sources. SAS Viya integrates with big data platforms, cloud services, and data lakes, providing users w... Read more about SAS Viya

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Sprinklr is an all-encompassing social media analytics tool designed to empower brands to optimize their online engagement and marketing strategies. This powerful platform offers comprehensive insights into social media performance, enabling businesses to track key performance indicators (KPIs) across multiple channels. Sprinklr’s user-friendly interface allows for real-time monitoring of audien... Read more about Sprinklr

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

ServiceNow App Engine

Bring new enterprise apps to market in half the time and one-third the cost with low-code apps.

ServiceNow App Engine empowers businesses by streamlining app development, ensuring efficiency in creating tailored solutions. Users harness its user-friendly interface without complex coding to design, build, and deploy apps swiftly. This agile platform supports collaboration, enabling teams to create powerful applications collaboratively. With a focus on user experience, ServiceNow App Engine pr... Read more about ServiceNow App Engine

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Qlik Sense

AI-powered insights and predictions that inform intelligent action

Qlik Sense is a dynamic business intelligence tool designed to revolutionize data visualization and analytics. This platform lets users explore and understand their data through interactive, user-friendly dashboards. Qlik Sense excels in associative data modeling, allowing for seamless connections across multiple data sources for a holistic perspective. With drag-and-drop functionality, even non-t... Read more about Qlik Sense

Free Trial

Available

Pricing Type

$825 Per month

Location

United States

Nuance Virtual Assistant is a conversational AI platform designed to help businesses build and deploy intelligent virtual assistants that can engage with customers through natural language conversations. The platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand customer intent and provide personalized, accurate responses. Nuance Virtual Assista... Read more about Nuance Virtual Assistant

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Freshchat

Live Chat & AI Bots for Customer Messaging

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat

Free Trial

14 Days

Pricing Type

$18.01 Per month

Location

United States

Freshworks Customer Service Suite is an all-in-one customer support software that helps businesses provide exceptional service through multiple channels, including email, chat, phone, and social media. The platform includes a powerful helpdesk, live chat tool, and customer relationship management (CRM) system, allowing businesses to manage customer inquiries, track tickets, and provide timely resp... Read more about Freshworks Customer Service Suite

Free Trial

Available

Pricing Type

$29 Per user

Location

United States

Helpshift

In-App Mobile-First Customer Service Platform

Helpshift is a digital customer service platform that streamlines how businesses handle customer support. It's mainly used in mobile apps and websites. Helpshift allows companies to manage customer queries efficiently using automation and live chat. One of its standout features is the in-app messaging system. This lets users get help without leaving the app, enhancing their experience. Helpshift a... Read more about Helpshift

Free Trial

30 Days

Pricing Type

$150 Per month

Location

United States

ZoomInfo Chat is an advanced live chat software designed to enhance customer engagement and improve sales conversion rates. It enables businesses to connect with website visitors in real-time, offering personalized support and instant communication. This tool integrates seamlessly with CRM systems, allowing sales teams to track leads and manage conversations with ease. ZoomInfo Chat offers a range... Read more about ZoomInfo Chat

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

COTOHA Chat & FAQ is an innovative conversational AI platform designed to enhance customer engagement through intelligent chatbots and automated FAQs. This software leverages advanced natural language processing (NLP) to understand user inquiries and provide accurate, context-aware responses in real time. With COTOHA Chat & FAQ, businesses can deploy customizable chatbots that can assist customers... Read more about COTOHA Chat & FAQ

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

AtlasRTX is a conversational AI platform designed to automate and streamline customer interactions across multiple communication channels. Using advanced natural language processing (NLP) and machine learning algorithms, AtlasRTX enables businesses to deploy chatbots and virtual assistants that can handle inquiries, process transactions, and deliver personalized support to customers. The platform ... Read more about AtlasRTX

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Drift

AI-powered buyer engagement platform

Drift is a prominent conversational marketing platform that revolutionizes the way businesses interact with their customers. At its core, Drift has a live chat feature, which enables real-time communication with website visitors, facilitating immediate engagement and support. Drift's powerful AI-driven chatbots are a standout feature, capable of automating conversations, qualifying leads, and even... Read more about Drift

Free Trial

NA

Pricing Type

$2500 Per month

Location

United States

Emplifi Service Cloud is a comprehensive customer relationship management (CRM) solution designed to help businesses manage and enhance customer service experiences across multiple channels. The platform allows organizations to provide consistent and personalized support through email, live chat, social media, and more, all from a single interface. Emplifi Service Cloud integrates with existing CR... Read more about Emplifi Service Cloud

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Avaya Experience Platform

Cloud-Based Contact Center Solutions

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates AI for smarter interactions, providing personalized customer experiences. Its real-time analytics feature helps busines... Read more about Avaya Experience Platform

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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