Best Conversational AI Platform Software

Conversational AI platform software enables businesses to automate and enhance customer interactions using advanced AI technology. These platforms power intelligent chatbots, voice assistants, and conversational interfaces, providing personalized and efficient communication across various channels. Enterprise conversational AI platforms are ideal for businesses looking to scale customer support, drive sales, and improve user experiences. The best conversational AI software offers natural language processing (NLP), sentiment analysis, and integration with CRM and analytics tools. Conversational intelligence software takes this further by analyzing conversations to provide actionable insights, improve team performance, and enhance customer engagement. Conversational analytics software helps organizations measure the impact of interactions, refine strategies, and optimize workflows. Explore top conversational AI platforms and conversation intelligence tools to elevate your communication strategy. Choose solutions that combine automation, analytics, and AI for impactful conversations and smarter decisions.
  • 4.8 avg. rating from 03 reviews

Last Updated: October 01, 2025

786 Software

List of Top Conversational AI Platform Software | Best Enterprise Conversational AI Platforms

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Contextual Guidance

Live Chat

Multi-Channel Communication

Pre-Configured Bot

For Developers

Multi-Language

Code-free Development

Speech Synthesis

Sentiment Analysis

Speech Recognition

Intent Recognition

Reporting/Analytics

Chatbot

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational AI Platform Software that is:

Inbenta is an AI-powered live chat software designed to improve customer service by automating responses and enhancing user interactions. Using natural language processing (NLP), Inbenta understands customer inquiries in real time and provides accurate, relevant responses. This reduces the workload on customer support teams and ensures faster response times. The software allows businesses to creat... Read more about Inbenta

Free Trial

Available

Pricing Type

$4000 Per user

Location

United States

Chatlayer is an advanced conversational AI platform that enables businesses to build and deploy intelligent chatbots for customer service, sales, and marketing. The software leverages natural language processing (NLP) and machine learning to understand customer queries and provide relevant responses. Chatlayer integrates seamlessly with existing communication channels such as websites, messaging a... Read more about Chatlayer

Free Trial

Available

Pricing Type

Contact Vendor

Location

Belgium

Conversational AI Cloud is a powerful platform that enables businesses to create intelligent chatbots and virtual assistants for automating customer support and engagement. Powered by advanced natural language processing (NLP) and machine learning, this platform allows companies to build AI-driven conversational agents that can understand, process, and respond to customer queries in real time. Con... Read more about Conversational AI Cloud

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

Chatfuel is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a comprehensive platform for real-time communication between businesses and their customers, ensuring prompt and personalized assistance. Chatfuel features customizable chat widgets, automated greetings, and proactive chat triggers, enabling businesses to engage webs... Read more about Chatfuel

Free Trial

Available

Pricing Type

$15 Per feautre

Location

United States

Promptchat is a cutting-edge conversational AI platform designed to revolutionize customer interactions and streamline support processes. This software provides a comprehensive suite of tools for creating intelligent chatbots capable of handling inquiries, providing information, and assisting customers around the clock. With features such as natural language processing, customizable conversation f... Read more about Promptchat

Free Trial

Available

Pricing Type

$2680 Per one-time

Location

United Kingdom

ManyChat is a versatile chatbot software that enables businesses to create automated messaging experiences for customer support, lead generation, and marketing. With ManyChat, businesses can easily build bots that engage with users on platforms like Facebook Messenger, SMS, and email, providing a seamless and interactive communication channel. The software features a drag-and-drop interface, makin... Read more about ManyChat

Free Trial

NA

Pricing Type

$15 Per month

Location

United States

SupportChatbot is a cutting-edge conversational AI platform designed to enhance customer support through intelligent chatbots and virtual assistants. This software leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries in real time. With SupportChatbot, organizations can deploy customizable chatbots capable of handling a... Read more about SupportChatbot

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Umbler Talk is a customer communications management software designed to streamline and enhance business interactions with clients across multiple channels. Ideal for businesses that rely on consistent customer engagement, Umbler Talk supports email, SMS, and live chat communication, enabling quick and effective responses to customer inquiries. The software provides a unified inbox, allowing suppo... Read more about Umbler Talk

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Amplify.ai is a powerful conversational AI platform designed to help businesses automate and enhance customer engagement through intelligent, AI-driven conversations. This platform leverages natural language processing (NLP) and machine learning algorithms to create chatbots and virtual assistants that can interact with customers in real time, providing personalized responses and solutions. Amplif... Read more about Amplify.ai

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Avoma is an innovative meeting software designed to enhance collaboration and productivity by optimizing meeting management. The platform offers features such as real-time transcription, meeting agenda creation, and automated action item tracking, ensuring that meetings are organized and results-driven. Avoma allows users to record, transcribe, and summarize meetings, providing detailed notes and ... Read more about Avoma

Free Trial

Available

Pricing Type

$40 Per feautre

Location

United States

AI Video Generator. Unlimited AI Videos. No Camera Needed.

HeyGen is an innovative AI video generator software designed to create professional-quality videos from text or simple prompts. This tool allows users to quickly generate personalized, AI-generated videos for a variety of purposes, including marketing, education, content creation, and social media. By using advanced deep learning algorithms, HeyGen transforms written content into engaging, visuall... Read more about HeyGen

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Best Marketing Automation Platform

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, ... Read more about User.com

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

HappyFox Chatbot is a conversational AI platform that enhances customer engagement by automating interactions through chatbots. It integrates seamlessly with websites, mobile apps, and messaging platforms, offering customers immediate support for common inquiries. This chatbot platform can handle a wide variety of tasks, including answering FAQs, processing orders, scheduling appointments, and col... Read more about HappyFox Chatbot

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Cordless is a telephony software solution designed to simplify and enhance communication for businesses of all sizes. The platform provides a cloud-based phone system that allows companies to make and receive calls over the internet, eliminating the need for traditional landline systems. Cordless supports features such as call forwarding, voicemail, automated attendants, and conference calling, of... Read more about Cordless

Free Trial

Available

Pricing Type

$40 Per user

Location

United Kingdom

Glassix is a robust customer communications management (CCM) software designed to help businesses manage and streamline their customer interactions across multiple channels. It offers an integrated solution for handling communications through email, SMS, chat, social media, and voice, providing businesses with a unified platform for engaging with their customers. Glassix’s powerful automation to... Read more about Glassix

Free Trial

NA

Pricing Type

$49 Per user

Location

Israel

Botsonic is an AI-powered chatbot software that helps businesses enhance customer service and engagement by automating communication across digital channels. Whether for customer support, lead generation, or FAQ management, Botsonic offers an easy-to-use platform for building and deploying intelligent chatbots. The software uses natural language processing (NLP) and machine learning to understand ... Read more about Botsonic

Free Trial

NA

Pricing Type

$40.83 Per month

Location

United States

Chatsonic is an advanced generative AI software designed to revolutionize customer interactions and content creation. By leveraging cutting-edge artificial intelligence, Chatsonic enables businesses to automate and scale communication with customers, providing real-time responses across multiple platforms like websites, social media, and messaging apps. The software uses natural language processin... Read more about Chatsonic

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Outreach is a powerful sales engagement platform designed to optimize the performance of sales teams. It streamlines communication by integrating email, phone, and social media interactions, ensuring consistent messaging across channels. With its automated workflows and sequencing, Outreach enables sales reps to follow up with prospects efficiently, enhancing productivity. The software offers insi... Read more about Outreach

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Meet the first AI-powered revenue orchestration platform

Salesloft is an innovative sales engagement platform that enhances the effectiveness of sales teams. It specializes in streamlining communication processes, integrating seamlessly with email, phone calls, and social media for cohesive customer interactions. Salesloft's standout feature is its automated workflow system, enabling sales reps to efficiently manage and follow up with leads. The softwar... Read more about Salesloft

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Teneo is a state-of-the-art Conversational AI Platform Software designed to revolutionize the way businesses interact with their customers through intelligent and natural language interfaces. Leveraging advanced machine learning and natural language processing technologies, Teneo enables the creation of sophisticated chatbots and virtual assistants that can understand and respond to user inquiries... Read more about Teneo

Free Trial

Available

Pricing Type

Contact Vendor

Location

Spain

Amelia is an advanced Conversational AI Platform Software designed to enhance customer interactions through intelligent, automated communication. It offers a comprehensive platform for building and deploying chatbots and virtual assistants that can engage users in natural conversations across various channels. Amelia utilizes advanced natural language processing (NLP) and machine learning algorith... Read more about Amelia

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Leading Review Management & Messaging Platform for Local Businesses

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Turn leads into revenue and keep customers satisfied

Landbot is an innovative software tool developed to create interactive chatbots without needing coding skills. Its intuitive, drag-and-drop interface allows users to easily design chatbots for websites, WhatsApp, or Facebook Messenger. Landbot stands out for its versatility, enabling personalized conversations and automating responses to enhance user engagement. It integrates seamlessly with vario... Read more about Landbot

Free Trial

Available

Pricing Type

$40 Per month

Location

Spain

Live Chat Software for Websites and Messaging Apps

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Ivy Experience Suite is a specialized SMS marketing software designed to enhance communication and engagement with customers. This platform provides comprehensive tools for creating, managing, and analyzing SMS marketing campaigns, enabling organizations to reach their audience effectively. With its user-friendly interface, Ivy Experience Suite allows users to design and schedule SMS messages, ens... Read more about Ivy Experience Suite

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

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Frequently Asked Questions

Conversational AI Platform Software enables businesses to create intelligent bots or virtual assistants that understand and respond to human language.

It improves customer service, reduces operational costs, automates responses, and provides 24/7 support.

Important features include NLP (natural language processing), multi-language support, chatbot builder, analytics, and integrations.

Look for ease of use, training capabilities, integration options, AI accuracy, and scalability.

It automates customer interactions across platforms by understanding user input and delivering appropriate, human-like responses.

Choose based on conversation complexity, support channels, integration needs, and customization options.

It’s important—cloud-based platforms offer flexibility and remote updates, while on-premise solutions suit high-security setups.

Check if it supports multiple bots, languages, user loads, and integration with expanding digital tools.

Compare NLP quality, omnichannel support, analytics depth, bot training options, and third-party integrations.

Yes, most platforms support both voice and text interfaces for richer user experiences.

Members experience faster service delivery, less wait time, and consistent communication across platforms.

Yes, it comes in both cloud-based and on-premise versions to fit different business environments.

It integrates with CRM, helpdesk, e-commerce, analytics, and messaging apps for smooth workflows.