Glassix
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Glassix Evaluation Snapshot
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Product Overview
Glassix Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Glassix Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management
Unified Communications Software 13 selected features Open category ↗ ⌄
Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
Pricing Information
Glassix Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Starter
$49
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Glassix FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Glassix is a robust customer communications management (CCM) software designed to help businesses manage and streamline their customer interactions across multiple channels. It offers an integrated solution for handling communications through email, SMS, chat, social media, and voice, providing businesses with a unified platform for engaging with their customers. Glassix’s powerful automation tools enable businesses to send personalized messages, schedule follow-ups, and track responses, improving customer engagement and reducing manual effort. The software also offers advanced analytics, allowing businesses to measure the effectiveness of their communication strategies, track customer satisfaction, and optimize response times. Glassix integrates with other CRM and business systems, ensuring seamless communication across all touchpoints. Its security features ensure that sensitive customer data is protected while maintaining compliance with privacy regulations. With Glassix, businesses can enhance customer experiences by providing timely, relevant, and personalized communications, leading to improved customer loyalty and increased satisfaction.
- No, Glassix does not offer a free version.
- Yes, Glassix offers a free trial.
- No, Credit Card details are not required for the Glassix trial.
-
Glassix offers the following pricing plans & packages:
Starter
$49 Per User
-
Glassix supports the following payment frequencies:
- Monthly Subscription
- No, Glassix does not offer an API.
-
Glassix supports the following languages:
- English , Hebrew , Portuguese , Spanish
-
Following are the typical users of the Glassix:
- Self-Employed , Small-Business , Midsize-Business
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Glassix supports the following deployment:
- Cloud Hosted
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Glassix supports the following devices and operating systems:
- Web-Based
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Product Comparisons
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