There are hundreds and thousands of companies, from SMBs to enterprise-level, who use CRM software. 40,097, to be precise. They are all leveraging CRM systems to take their businesses to new heights. But what is actually a CRM system? Why
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Lengthy, error-prone financial reporting processes are quickly becoming a thing of the past. As we lean more on data than ever before, finance professionals are ditching inefficient manual processes to leverage financial reporting automation. What is automated financial reporting? It’s
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Would you like to get your consumers more engaged and provide them with the support they need? Then, you need an omnichannel customer service strategy. With this strategy, your customers can easily communicate with your sales and support staff through
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Meeting customer needs is a top priority for business leaders. As more and more of us prefer to chat with support agents via live chat sessions rather than over the phone or email, it’s more crucial than ever to make
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Once upon a time, a customer entered a store, made a purchase, and left. For many businesses, that covers the beginning and end of the customer journey. Yet, times have changed. Today, we interact with businesses across a range of
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With the ubiquitous demand for commercial and residential construction projects, the demand for heavy construction equipment is also surging. Valued at $193.10 billion in 2022, the industry is estimated to reach $274.84 billion in 2031. Contributing to the immense growth
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Artificial intelligence (AI) is a hot topic right now in technology and software development. The technology already has many capabilities, and as time goes by, these will only continue to grow. AI in software development is one way the technology
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In today’s modern era, good customer relationship management software is expected to have robust functionalities, and almost every CRM offers the same. However, some typical CRM users found them a bit complex to operate. Imagine that you have invested in
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