Top 10+ Contact Management Software In 2019

Do you hear a lot about contact management software? To run a business successfully, it is very important to keep the contact of the clients safely. It has been noticed that 50% of the customers are lost because of poor services. It is very difficult to keep an eye on every customer’s changing need, especially in a large business organization.

Elaboration on Contact Management Software!

Contact management is beyond just maintaining a simple database and has become a vital sales-tool. It keeps your leads organized and can track everything that is happening on its website. Client management software makes sure that all the information and communications about the client are simplified and are put together to get maximum benefit out of it.

All the manual work is discarded, and the possibility of making an error is reduced to negligible. Client management software enables the managers to view the profiles of the clients in real-time from anywhere and can prioritize whom to contact first.

Contact database software comes out to be a great tool for recruiters who need access to all the contacts without the hassle of managing the information by hand. It tracks the communication data and reviews all the information about the past. The best feature is that you can create automatic reminders about the upcoming communications.

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The main reason behind constructing a personal Contact Management Software is to properly retrieve and implement any details about its pre-existing customers properly and systematically. You can focus on the right deals at the right time with the help of this software. This software is user-friendly and can be used without undergoing any special training.

We have gathered below a list of the top 10+ contact management software. The reviews and ratings are influenced by GetApp, Capterra, and G2Crowd.

List of Best Contact Management Software | Top Contact database software Reviews

1. Copper – (formerly ProsperWorks) The only CRM recommended for Google

About Copper : Copper – formerly ProsperWorks – is a customer relationship management (CRM) app that integrates fully with the G Suite tools you already use to offer seamless data interchange among these applications. The Gmail integration allows you too see all contact information associated with your emails directly from your inbox. This includes the contact’s basic details such as company, job title and phone number, along with all interaction history and associated files and notes.

Copper Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Ease of use, Flexibility, Multi Businesses can be operated from the same database. This system is easy to customize and automate. I like that it can be automated to other programs I use using Zapier or direct links to the software through API. It is also most useful because it integrates well with Gmail.” – Duane K.

Copper

United States

201 – 500

2013

$12.00/month/user

Yes

4.5

333 Reviews

4.6

387 Reviews

2. Freshsales – The CRM for high-velocity sales teams

About Freshsales : Freshsales is a sales CRM designed for high-growth, high-velocity sales teams with features such as, built-in phone and email, lead scoring, user behavior tracking and automation, along with other CRM-related features on one platform. Freshsales is a part of the Freshworks product family, whose flagship product, Freshdesk, is the leading customer support solution with over 100,000 customers world-wide.

Freshsales Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“With Freshsales reporting features, we’ve cut down the time taken to generate reports by 60%. Using the sales CRM, we’re able to generate reports anytime and summarize information 10X faster than before. This has immensely improved our productivity. The deal pipeline in Freshsales is also extremely advantageous.” – Erica

Freshworks

United States

501 – 1000

2011

$12.00/month/user

Yes

4.5

259 Reviews

4.7

442 Reviews

3. Quick Base – The easiest way to build your own apps without code

About Quick Base : Quick Base is the platform that businesses use to quickly turn ideas about better ways to work into apps that make them more efficient, informed and productive. Quick Base is used by more than 6,000 customers, including half of the Fortune 100, across a variety of industries and use cases. Quick Base is an application building platform which allows users to create customized business apps with no coding required.

Quick Base Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“We mostly use Quick Base for project management, but have apps that do parts ordering, purchase order requests, equipment tracking and delivery scheduling, contractor license management and many more. Quick Base provides us the tools needed to manage many day-to-day tasks.” – Joey Zint

Quick Base

United States

201 – 500

1999

$15.00/month

Yes

4.5

178 Reviews

4.5

164 Reviews

4. Sales Rabbit – Door to door and field sales tracking & lead management

About Sales Rabbit : SalesRabbit is the leading developer of software services for door-to-door and field sales teams. Our expertise and products have enabled hundreds of sales teams to operate at peak performance by helping them motivate their teams, manage their resources effectively, and develop sales mastery. Our mission is to provide a complete experience for our clients by constantly developing the best tech, assembling the best support team around, and developing a library full of sales expertise and industry experience.

Sales Rabbit Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Search/Filter, Segmentation, Shared Contacts

“SalesRabbit is AMAZING! It has helped us increase our sales more than anything else we have done. I would recommend SalesRabbit to any marketing company looking to increase sales and eliminate paperwork.” – Mike Hammond

Sales Rabbit

United States

51 – 200

2012

Not provided by vendor

Yes

4.0

161 Reviews

4.3

122 Reviews

5. amoCRM– Lead & Sales Management for SMBs

About amoCRM : When small sales teams need to cut through the noise and win more sales, they choose amoCRM. It’s the only solution that can fully automate the sales process from lead capture to won sale and beyond — we even offer a recurring sales pipeline that’s perfect for SaaS! But as powerful as amoCRM is, it’s also ultra-easy to use. The whole team can get up and running in less than 15 minutes.

amoCRM Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Our company trialed several applications for CRM management programme. amoCRM has been our chosen application due to its friendly and relevant user interface and functionality, creating a perfect solution for our sales team.” – P.Farrey

QSOFT

United States

51 – 200

2009

$15.00/month/user

Yes, get a free trial

4.5

122 Reviews

4.3

17 Reviews

6. Avidian – CRM Software in Outlook (Prophet CRM)

About Avidian : Avidian Technologies develops Prophet CRM customer relationship management (CRM) software for businesses who desire the simplicity and elegance of Outlook, and need a CRM solution. Avidian is a private, employee owned enterprise, which has grown profitably over the last decade, with over 15,000 users, globally.

Avidian Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“It’s a very user friendly product – it has the functionality we need along with a short learning curve for end users. Tech support is outstanding. It’s ironic that the vendor with the best tech support is the one where I need to use it the least, but for upgrades and platform changes they are outstanding.” – Jamie B.

Avidian Technologies

United States

11 – 50

2002

$55.00/month/user

Yes

4.0

73 Reviews

4.1

143 Reviews

7. Pobuca Connect – Connect with your contacts

About Pobuca Connect : Pobuca is a CRM software house that offers turn-key solutions to brands and retailers. The CRM Suite of Pobuca Connect, Pobuca Loyalty and Pobuca Sales enables you to Connect with your contacts, build customer Loyalty and achieve higher Sales. Pobuca Connect is the contact manager your team needs in order to speed up business communications and be more productive.

Pobuca Connect Contact Management Features : Contact Database, Contact Import/Export, Search/Filter, Segmentation, Shared Contacts

“I love this product, I found it when I was searching for a way to digitize our companies Rolodex and this works perfectly. I especially love the ability to search through the contacts, this makes finding a specific contact quick and easy. I absolutely recommend this product!”- Megan L.

Pobuca

United Kingdom

51 – 200

2000

$3.00/month/user

Yes

4.5

65 Reviews

3.7

4 Reviews

8. Accelo – Automation software for all Professional Service Businesses

About Accelo : Accelo is the smart technology platform that gets you back to doing the work you love by automating and streamlining work into one, integrated system. With Accelo client accounts, projects, timesheets and more, everything is tracked for you – so you can spend less time in meetings and dealing with admin work. By streamlining your operations, you and your team will be free to dedicate your full attention to your clients while being more productive, profitable, and confident.

Accelo Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Love the ability to see all tasks and drag and drop through deadlines. Love being able to track a project from proposal stage through quoting through project management and billing. Unique and totally awesome end to end product. Oh and awesome email integration.”- Adam S.

Accelo

United States

51 – 200

2011

$16.00/month/user

Yes

4.5

65 Reviews

4.3

75 Reviews

9. SalesNexus – CRM, Sales and Marketing Automation for B2B Sales Teams

About SalesNexus : Finally, one comprehensive solution for CRM, Marketing/Email Automation and Lead Generation for companies of any size. SalesNexus online CRM software helps facilitate many functions within your sales and marketing departments. By using SalesNexus you get all the benefits of no upgrade costs, no server maintenance, no IT costs and an online contact manager that is available anywhere for your team. Our fully featured online CRM software includes sales automation, email marketing, team collaboration and database customization.

SalesNexus Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Sales Nexus is the most important sales tool in my real estate business, hands down! The scheduling, activity series for follow up and note keeping of client interaction are the three most valuable features to me personally. I simply couldn’t live without it – and the great customer service..” – Melissa Johnson

SalesNexus

United States

11 – 50

2002

$45.00/month/user

Yes

4.5

51 Reviews

4.4

8 Reviews

10. Donor Tools – Donation Management Software

About Donor Tools : Donor Tools is church and nonprofit software for online fundraising and donor management. With Donor Tools, recording donations is quick and painless. Track unlimited personal information with multiple names and addresses, write notes about donors, and group donors together with tags. Get started quickly with our donor import feature.

Donor Tools Contact Management Features : Contact Database, Contact Import/Export, Lead Management, Prospecting Tools, Search/Filter, Segmentation, Shared Contacts

“The price. The price cannot be beaten. For a donor management CRM that covers all the bases, and provides you all the necessary functionality to run a small development team, look no further. This has everything you will need. The best CRM for a small budget.” – Ian F

Higher Pixels

United States

11 – 50

2007

$19.00/month

Yes

4

311 Reviews

0

0 Reviews

11. Zoho ContactManager – Online contact management software

About Zoho ContactManager : Zoho ContactManager, an online contact management tool to run small and medium size businesses. From operations to project management and sales, ContactManager is a perfect fit. Zoho ContactManager is an online contact management software that lets you manage all your business contacts in a single place and helps in easy follow up. You can also track deals, manage tasks and collaborate with your team.

Zoho ContactManager Contact Management Features : Contact Database, Contact Import/Export, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Shared Contacts

“The price was the biggest benefit. I did not have to worry which users or how much data I should import without worrying about the price skyrocketing. The system is easy to use so there was no real learning curve.” – Peter Lackner

Zoho

United States

1001 – 5000

1996

$15.00/month

Yes

4.5

51 Reviews

4.3

31 Reviews

12. PlanPlus CRM – Personal Planner and CRM software

About PlanPlus CRM : Combines the productivity engine used by millions with powerful CRM tools. Offers collaboration, sales, marketing, and project management features, which enables productivity within your company. Build a Culture of Productivity™ with PlanPlus Online; the only software product that combines a proven productivity engine used by over 15 Million people with powerful Customer Relationship Management software that will forever change the way you work.

PlanPlus CRM Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“The PlanPlus CRM process engine allows us to create custom workflows from webforms and allows us to pipeline collected data through closed opportunity sales. Our processes and logistics run on PlanPlus CRM.” – Dermapen

PlanPlus Online

United States

11 – 50

2003

$12.00/month/user

Yes

4

79 Reviews

0

0 Reviews