Top 10+ Contact Management Software In 2019

Contact management is beyond just maintaining a simple database and has become a vital sales-tool. It keeps your leads organized and can track everything that is happening on its website. Client management software makes sure that all the information and communications about the client are simplified and are put together to get maximum benefit out of it. All the manual work is discarded, and the possibility of making an error is reduced to negligible. Client management software enables the managers to view the profiles of the clients in real-time from anywhere and can prioritize whom to contact first. Contact database software comes out to be a great tool for recruiters who need access to all the contacts without the hassle of managing the information by hand. It tracks the communication data and reviews all the information about the past. The best feature is that you can create automatic reminders about the upcoming communications. We have gathered below a list of the top 10+ contact management software. The reviews and ratings are influenced by GetApp, Capterra, and G2Crowd.

Contact Management Software

 

List of Best Contact Management Software | Top Contact database software Reviews

1. Copper – (formerly ProsperWorks) The only CRM recommended for Google

About Copper : A cloud-based contact management software that fully integrates with G Suite, allowing the user to interchange data seamlessly. Copper has an intuitive interface with a comprehensive set of contact managing tools. It enables users to go through all the contact information associated with the emails and also shows necessary details about the company, job, phone number and any prior interactions as well as associated files and notes.

Copper Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Ease of use, Flexibility, Multi Businesses can be operated from the same database. This system is easy to customize and automate. I like that it can be automated to other programs I use using Zapier or direct links to the software through API. It is also most useful because it integrates well with Gmail.” – Duane K.

Copper Reviews

Copper

United States

201 – 500

2013

$12.00/month/user

Yes

4.5

333 Reviews

4.6

387 Reviews

2. Freshsales – The CRM for high-velocity sales teams

About Freshsales : For high growth and high-velocity sales teams that require contact management tools at each point for successful results, Freshsales includes features such as user behavior tracking automation, deal management, lead scoring, marketing automation integration, reporting, integrated phone and email as well as other CRM functions in one platform. It is a flagship product under contact database software and has 100,000 customers across the globe.

Freshsales Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“With Freshsales reporting features, we’ve cut down the time taken to generate reports by 60%. Using the sales CRM, we’re able to generate reports anytime and summarize information 10X faster than before. This has immensely improved our productivity. The deal pipeline in Freshsales is also extremely advantageous.” – Erica

Freshsales Reviews

Freshworks

United States

501 – 1000

2011

$12.00/month/user

Yes

4.5

259 Reviews

4.7

442 Reviews

3. Quick Base – The easiest way to build your own apps without code

About Quick Base : A platform designed to help businesses to turn ideas into work, making users more efficient and productive; Quick Base has half of Fortune 100 companies as its users. It is a contact management software with seamless integration with a variety of tools available and allows users to create business apps without prior technical or coding knowledge. It works for tracking and managing non-profit programs and is remotely accessible with cloud support.

Quick Base Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“We mostly use Quick Base for project management, but have apps that do parts ordering, purchase order requests, equipment tracking and delivery scheduling, contractor license management and many more. Quick Base provides us the tools needed to manage many day-to-day tasks.” – Joey Zint

Quick Base Reviews

Quick Base

United States

201 – 500

1999

$15.00/month

Yes

4.5

178 Reviews

4.5

164 Reviews

4. Sales Rabbit – Door to door and field sales tracking & lead management

About Sales Rabbit : One of the most promising software services for door-to-door and field sales team, SalesRabbit helps in motivating teams to manage resources effectively and operate with peak performance. It is a cloud-based application enabling users with a library full of sales expertise and industry experience as it includes features like reporting, data management, tracking lead progress, digital sales pitching tools, build customized agreements, etc.

Sales Rabbit Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Search/Filter, Segmentation, Shared Contacts

“SalesRabbit is AMAZING! It has helped us increase our sales more than anything else we have done. I would recommend SalesRabbit to any marketing company looking to increase sales and eliminate paperwork.” – Mike Hammond

Sales Rabbit Reviews

Sales Rabbit

United States

51 – 200

2012

Not provided by vendor

Yes

4.0

161 Reviews

4.3

122 Reviews

5. amoCRM– Lead & Sales Management for SMBs

About amoCRM : A fully automated sales process from lead capture to winning sales, amoCRM is a complete contact management software application for small sales teams that offers recurring sales pipeline. It is a user-friendly application that provides a suite of CRM capabilities and B2B leads and sales management features as well as balances functionality and usability of the teams. Top features include task assignments, customer reports, detailed pipelines, etc.

amoCRM Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Our company trialed several applications for CRM management programme. amoCRM has been our chosen application due to its friendly and relevant user interface and functionality, creating a perfect solution for our sales team.” – P.Farrey

amoCRM Reviews

QSOFT

United States

51 – 200

2009

$15.00/month/user

Yes, get a free trial

4.5

122 Reviews

4.3

17 Reviews

6. Avidian – CRM Software in Outlook (Prophet CRM)

About Avidian : Prophet CRM by Avidian Technologies is a contact database software that enables users to integrates the familiarity and universality of Outlook into all CRM processes involved. Top features include Email Marketing, Smart and Intuitive Dashboard, Automation of Repeatable Workflows and Tasks, Contextual Search in Outlook, Real-time forecasts, trends, and time-based reports, etc. It allows user s to leverage customer relationship management through Outlook.

Avidian Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“It’s a very user friendly product – it has the functionality we need along with a short learning curve for end users. Tech support is outstanding. It’s ironic that the vendor with the best tech support is the one where I need to use it the least, but for upgrades and platform changes they are outstanding.” – Jamie B.

Avidian Reviews

Avidian Technologies

United States

11 – 50

2002

$55.00/month/user

Yes

4.0

73 Reviews

4.1

143 Reviews

7. Pobuca Connect – Connect with your contacts

About Pobuca Connect : A contact management software that provides turn-key solutions for brands and retailers as it allows users to connect with contacts, build customer loyalty, achieve higher sales and speed up business communications making the user more efficient and productive. Top features of this software include Keyword Search, Integrated personal assistant, Custom fields in contacts, Mobile offline access, Campaigns-ready texts and emails, etc. Pobuca helps teams collaborate and communicate by sharing business information seamlessly.

Pobuca Connect Contact Management Features : Contact Database, Contact Import/Export, Search/Filter, Segmentation, Shared Contacts

“I love this product, I found it when I was searching for a way to digitize our companies Rolodex and this works perfectly. I especially love the ability to search through the contacts, this makes finding a specific contact quick and easy. I absolutely recommend this product!”- Megan L.

Pobuca Connect Reviews

Pobuca

United Kingdom

51 – 200

2000

$3.00/month/user

Yes

4.5

65 Reviews

3.7

4 Reviews

8. Accelo – Automation software for all Professional Service Businesses

About Accelo : Accelo is a cloud-based contact database software that automates, streamlines and integrates works into one solution. Top features of this software include issues and tickets and email collaboration, tracking of timesheets, reports, projects, client information and others that the users require. It increases the team’s productivity and efficiency by automating various processes and lets the user give more time to marketing and sales of the organization.

Accelo Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Love the ability to see all tasks and drag and drop through deadlines. Love being able to track a project from proposal stage through quoting through project management and billing. Unique and totally awesome end to end product. Oh and awesome email integration.”- Adam S.

Accelo Reviews

Accelo

United States

51 – 200

2011

$16.00/month/user

Yes

4.5

65 Reviews

4.3

75 Reviews

9. SalesNexus – CRM, Sales and Marketing Automation for B2B Sales Teams

About SalesNexus : SalesNexus is a cloud-based CRM, marketing and sales automation suite designed for B2B sales teams. It helps businesses analyze and speed up the sales and tracks customer information. Top features include integrated email marketing application, sales collaboration, lead generation, sales force automation, unlimited email tracking, etc. It is effortless to customize and offers well-planned database and has excellent customer support.

SalesNexus Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“Sales Nexus is the most important sales tool in my real estate business, hands down! The scheduling, activity series for follow up and note keeping of client interaction are the three most valuable features to me personally. I simply couldn’t live without it – and the great customer service..” – Melissa Johnson

SalesNexus Reviews

SalesNexus

United States

11 – 50

2002

$45.00/month/user

Yes

4.5

51 Reviews

4.4

8 Reviews

10. Donor Tools – Donation Management Software

About Donor Tools : It is cloud-based contact management software that helps an organization in online fundraising and donor management. With Donor Tools small and mid-size nonprofits, charities and faith-based organization generate donations for their non-profitable work. Top features include donation tracking, automatic data entry, branded online portal, donation receipt, ACH bank transfers, one centralized solution, tracking extensive personal information, write notes, grouping the donors, etc.

Donor Tools Contact Management Features : Contact Database, Contact Import/Export, Lead Management, Prospecting Tools, Search/Filter, Segmentation, Shared Contacts

“The price. The price cannot be beaten. For a donor management CRM that covers all the bases, and provides you all the necessary functionality to run a small development team, look no further. This has everything you will need. The best CRM for a small budget.” – Ian F

Donor Tools Reviews

Higher Pixels

United States

11 – 50

2007

$19.00/month

Yes

4

311 Reviews

0

0 Reviews

11. Zoho ContactManager – Online contact management software

About Zoho ContactManager : Zoho ContactManager is a simple online contact database software that helps small and medium-size businesses manage all the business contacts in a single place. It is an online centralized address book with top features such as lead management, sales pipeline management, prospecting tools, tracking deals and tasks, etc. It allows collaboration and is easy to follow up. Peers communicate quickly, and it helps in increasing the efficiency of the organization.

Zoho ContactManager Contact Management Features : Contact Database, Contact Import/Export, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Shared Contacts

“The price was the biggest benefit. I did not have to worry which users or how much data I should import without worrying about the price skyrocketing. The system is easy to use so there was no real learning curve.” – Peter Lackner

Zoho ContactManager Reviews

Zoho Corporation

United States

5001 – 10000

1996

$15.00/month

Yes

4.5

51 Reviews

4.3

31 Reviews

12. PlanPlus CRM – Personal Planner and CRM software

About PlanPlus CRM : PlanPlus CRM is a contact management software designed to help real estate, finance and planning industries as it provides a total business management solution. It uses the Franklin Covey business planning methodology to manage both time and customers, thus increases the productivity and efficiency. It offers automation, collaboration, sales, project management, marketing and other features that help organizations in expanding their business productivity and sales.

PlanPlus CRM Contact Management Features : Contact Database, Contact Import/Export, Interaction Tracking, Lead Management, Prospecting Tools, Sales Pipeline Management, Search/Filter, Segmentation, Shared Contacts

“The PlanPlus CRM process engine allows us to create custom workflows from webforms and allows us to pipeline collected data through closed opportunity sales. Our processes and logistics run on PlanPlus CRM.” – Dermapen

PlanPlus CRM Reviews

PlanPlus Online

United States

11 – 50

2003

$12.00/month/user

Yes

4

79 Reviews

0

0 Reviews

 

Get Quick Comparison of Top Contact Management Software

Contact Management Features Copper Freshsales Quick Base Sales Rabbit amoCRM Avidian Pobuca Connect Accelo SalesNexus Donor Tools
Price $12.00/ month/user $12.00/ month/user $15.00/ month Not provided by vendor $15.00/ month/user $55.00/ month/user $3.00/ month/user $16.00/ month/user $45.00/ month/user $19.00/ month
Contact Database                    
Contact Import/Export                    
Interaction Tracking                
Lead Management                  
Prospecting Tools                  
Sales Pipeline Management              
Search/Filter                    
Segmentation                    
Shared Contacts                    

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» Customer Service Software - Customer service management software helps you to improve communication with customers. It also helps you to manage the complete database about a customer which includes the preference of a customer, queries/issues, products which they have already purchased.

» Complaint Management Software - To err is human and to solve, divine. Mistakes happen in every business and are inevitable. Many companies are turning heads from paper-based complaint management to automated processes such as complaint management software to manage customer complaints and their resolution.

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