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A CRM Platform that Customers Love

SugarCRM Overview

SugarCRM is a customer relationship management tool designed to streamline business processes. It centralizes customer data, making it easy to access and manage. The platform offers sales automation, enhancing efficiency in tracking leads and opportunities. Marketing tools are integrated, aiding in campaign management and targeting. SugarCRM supports customer service functions, including case management and issue resolution. Collaboration is facilitated through shared calendars and document management. The software also provides analytics for data-driven decision-making. Customizable dashboards allow for a personalized user experience. Mobile accessibility ensures on-the-go connectivity. SugarCRM focuses on improving customer engagement and fostering strong relationships, suitable for businesses seeking a comprehensive and user-friendly CRM solution.

SugarCRM screenshot & Video

Contact Details

  • SugarCRM
  • 2004
  • United States
  • 501-1000

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English, French, German, Italian, Spanish

Industries

Marketing & Advertising, Retail

SugarCRM Features

  • Search/Filter
  • Pipeline Management
  • Social Media Integration
  • Data Import/Export
  • Prospecting Tools
  • Task Management
  • Customer Database
  • Campaign Management
  • Lead Nurturing
  • Segmentation
  • Email Management
  • CRM
  • Sales Forecasting
  • Contact Management
  • Calendar Management
  • Document Storage
  • Drag & Drop
  • Collaboration Tools
  • Lead Management
  • Sales Pipeline Management
  • Lead Distribution
  • Email Marketing
  • Opportunity Management
  • Data Synchronization
  • Interaction Tracking
  • Lead Capture
  • Customizable Templates
  • Sales Trend Analysis
  • Calendar Management
  • Lead Capture
  • Workflow Management
  • Interaction Tracking
  • Opportunity Management
  • Performance Metrics
  • Email Management
  • Pipeline Management
  • Calendar Sync
  • Email Marketing
  • Task Management
  • Forecasting
  • Campaign Management
  • Contact Management
  • Document Storage
  • Social Media Integration
  • Collaboration Tools
  • Sales Reports
  • Web-based Deployment
  • Lead Management
  • Internal Chat Integration
  • Lead Generation
  • Lead Qualification
  • Marketing Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Territory Management
  • Deal Management
  • Lead Nurturing
  • Role-Based Permissions
  • Lead Nurturing
  • Sales Reports
  • Social Media Integration
  • Monitoring
  • Pipeline Management
  • Template Management
  • Lead Qualification
  • Calendar Management
  • Sales Forecasting
  • Lead Distribution
  • Prospecting Tools
  • Task Management
  • Document Storage
  • Lead Segmentation
  • Reminders
  • Email Tracking
  • Interaction Tracking
  • CRM
  • Web Forms
  • Email Marketing
  • Lead Capture
  • Campaign Management
  • Contact Management
  • Workflow Management
  • Sales Trend Analysis
  • Source Tracking
  • Lead Generation
  • Opportunity Management
  • Referral Tracking
  • Commission Management
  • Contact Database
  • Lead Qualification
  • Contact Management
  • Campaign Management
  • Access Controls/Permissions
  • Client Management
  • Email Marketing
  • Pipeline Management
  • Lead Management
  • Activity Dashboard
  • Lead Nurturing
  • Interaction Tracking
  • Reporting/Analytics
  • Activity Tracking
  • Document Management
  • Appointment Management
  • Alerts/Notifications
  • Calendar Management
  • Lead Generation
  • Lead Distribution
  • Client/Property Matching
  • Task Management
  • Segmentation
  • Lead Capture
  • Email Tracking
  • For Real Estate
  • Property Database
  • Omnichannel Communications
  • Lead Capture
  • Customer Support
  • Lead Nurturing
  • Activity Dashboard
  • Data Visualization
  • Brand Tracking
  • Contact Management
  • Customer Engagement
  • Social Media Monitoring
  • Social Promotion
  • Sales Pipeline Management
  • Email Marketing
  • Reporting/Analytics
  • Tagging
  • Communication Management
  • Audience Targeting
  • Marketing Automation
  • Calendar Management
  • Content Management
  • Sentiment Analysis
  • Task Management
  • Customer Database
  • Social Media Integration
  • Live Chat
  • Email Tracking
  • CRM
  • Customer Social Profiles
  • Collaboration Tools
  • Engagement Tracking
  • Expense Tracking
  • Forecasting
  • Template Management
  • Relationship Tracking
  • Interaction Tracking
  • Access Controls/Permissions
  • Activity Tracking
  • Client Management
  • Collaboration Tools
  • Sales Reports
  • Email Management
  • CRM
  • Search/Filter
  • Email Marketing
  • Task Management
  • Document Management
  • Lead Management
  • Calendar Management
  • Customer Database
  • Campaign Management
  • Marketing Automation
  • Activity Dashboard
  • Territory Management
  • Contact Management
  • Pipeline Management
  • Lead Capture
  • For Financial Institutions
  • Financial Management
  • Contact Management
  • Donation Tracking
  • Campaign Management
  • Interaction Tracking
  • Real Time Notifications
  • Email Marketing
  • Donor Management
  • Email Management
  • Web Forms
  • Access Controls/Permissions
  • Task Scheduling
  • Website Integration
  • Grant Management
  • Customer Database
  • Credit Card Processing
  • Membership Management
  • CRM
  • Accounting Integration
  • Event Management
  • Document Storage
  • Forms Management
  • Social Media Integration
  • Registration Management
  • Fundraising Management
  • Committee Management
  • Volunteer Management
  • Electronic Payments

SugarCRM Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Payment

Plans & Packages

Essentials

$26 Per Month

SugarCRM FAQ's

  • No, SugarCRM does not offer a free version.

  • No, SugarCRM does not offer any free trial.

  • No, Credit Card details are not required for the SugarCRM trial.

  • SugarCRM offers the following pricing plans & packages:

    Starting Plan:

    $26 Per Month

  • SugarCRM supports the following payment frequencies:

    • Monthly Payment

  • Yes, SugarCRM offers an API.

  • SugarCRM offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • SugarCRM offers training with the following options:
    • In-person , Webinar , Documentation

  • SugarCRM supports the following languages:
    • English , French , German , Italian , Spanish

  • Following are the typical users of the SugarCRM:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • SugarCRM supports the following deployment:
    • Cloud Hosted , On Premises

  • SugarCRM supports the following devices:
    • Web-Based , iPhone , Android , Windows , Linux