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A CRM Platform that Customers Love

SugarCRM Overview

SugarCRM is a customer relationship management tool designed to streamline business processes. It centralizes customer data, making it easy to access and manage. The platform offers sales automation, enhancing efficiency in tracking leads and opportunities. Marketing tools are integrated, aiding in campaign management and targeting. SugarCRM supports customer service functions, including case management and issue resolution. Collaboration is facilitated through shared calendars and document management. The software also provides analytics for data-driven decision-making. Customizable dashboards allow for a personalized user experience. Mobile accessibility ensures on-the-go connectivity. SugarCRM focuses on improving customer engagement and fostering strong relationships, suitable for businesses seeking a comprehensive and user-friendly CRM solution.

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SugarCRM Screenshot & Video

Contact Details

  • Vendor Name SugarCRM
  • Founded 2004
  • Location United States
  • Employees 501-1000

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English, French, German, Italian, Spanish


Industries

Marketing & Advertising, Retail

SugarCRM Features

  • Arrow Icon Search/Filter
  • Arrow Icon Pipeline Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Data Import/Export
  • Arrow Icon Prospecting Tools
  • Arrow Icon Task Management
  • Arrow Icon Customer Database
  • Arrow Icon Campaign Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Segmentation
  • Arrow Icon Email Management
  • Arrow Icon CRM
  • Arrow Icon Sales Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Calendar Management
  • Arrow Icon Document Storage
  • Arrow Icon Drag & Drop
  • Arrow Icon Collaboration Tools
  • Arrow Icon Lead Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Distribution
  • Arrow Icon Email Marketing
  • Arrow Icon Opportunity Management
  • Arrow Icon Data Synchronization
  • Arrow Icon Interaction Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Lead Nurturing
  • Arrow Icon Sales Reports
  • Arrow Icon Social Media Integration
  • Arrow Icon Monitoring
  • Arrow Icon Pipeline Management
  • Arrow Icon Template Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Calendar Management
  • Arrow Icon Sales Forecasting
  • Arrow Icon Lead Distribution
  • Arrow Icon Prospecting Tools
  • Arrow Icon Task Management
  • Arrow Icon Document Storage
  • Arrow Icon Lead Segmentation
  • Arrow Icon Reminders
  • Arrow Icon Email Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon CRM
  • Arrow Icon Web Forms
  • Arrow Icon Email Marketing
  • Arrow Icon Lead Capture
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Workflow Management
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Source Tracking
  • Arrow Icon Lead Generation
  • Arrow Icon Opportunity Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Commission Management
  • Arrow Icon Contact Database
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Management
  • Arrow Icon Campaign Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Client Management
  • Arrow Icon Email Marketing
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Lead Nurturing
  • Arrow Icon Interaction Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Tracking
  • Arrow Icon Document Management
  • Arrow Icon Appointment Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Distribution
  • Arrow Icon Client/Property Matching
  • Arrow Icon Task Management
  • Arrow Icon Segmentation
  • Arrow Icon Lead Capture
  • Arrow Icon Email Tracking
  • Arrow Icon For Real Estate
  • Arrow Icon Property Database
  • Arrow Icon Omnichannel Communications
  • Arrow Icon Lead Capture
  • Arrow Icon Customer Support
  • Arrow Icon Lead Nurturing
  • Arrow Icon Activity Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Brand Tracking
  • Arrow Icon Contact Management
  • Arrow Icon Customer Engagement
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Social Promotion
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Tagging
  • Arrow Icon Communication Management
  • Arrow Icon Audience Targeting
  • Arrow Icon Marketing Automation
  • Arrow Icon Calendar Management
  • Arrow Icon Content Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Task Management
  • Arrow Icon Customer Database
  • Arrow Icon Social Media Integration
  • Arrow Icon Live Chat
  • Arrow Icon Email Tracking
  • Arrow Icon CRM
  • Arrow Icon Customer Social Profiles
  • Arrow Icon Collaboration Tools
  • Arrow Icon Engagement Tracking
  • Arrow Icon Expense Tracking
  • Arrow Icon Forecasting
  • Arrow Icon Template Management
  • Arrow Icon Relationship Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Tracking
  • Arrow Icon Client Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Email Management
  • Arrow Icon CRM
  • Arrow Icon Search/Filter
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Document Management
  • Arrow Icon Lead Management
  • Arrow Icon Calendar Management
  • Arrow Icon Customer Database
  • Arrow Icon Campaign Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Activity Dashboard
  • Arrow Icon Territory Management
  • Arrow Icon Contact Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon For Financial Institutions
  • Arrow Icon Financial Management
  • Arrow Icon Contact Management
  • Arrow Icon Donation Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Real Time Notifications
  • Arrow Icon Email Marketing
  • Arrow Icon Donor Management
  • Arrow Icon Email Management
  • Arrow Icon Web Forms
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Task Scheduling
  • Arrow Icon Website Integration
  • Arrow Icon Grant Management
  • Arrow Icon Customer Database
  • Arrow Icon Credit Card Processing
  • Arrow Icon Membership Management
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Event Management
  • Arrow Icon Document Storage
  • Arrow Icon Forms Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Registration Management
  • Arrow Icon Fundraising Management
  • Arrow Icon Committee Management
  • Arrow Icon Volunteer Management
  • Arrow Icon Electronic Payments

SugarCRM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment

Plans & Packages

Essentials

$26 Per Month

SugarCRM FAQs

SugarCRM is a customer relationship management tool designed to streamline business processes. It centralizes customer data, making it easy to access and manage. The platform offers sales automation, enhancing efficiency in tracking leads and opportunities. Marketing tools are integrated, aiding in campaign management and targeting. SugarCRM supports customer service functions, including case management and issue resolution. Collaboration is facilitated through shared calendars and document management. The software also provides analytics for data-driven decision-making. Customizable dashboards allow for a personalized user experience. Mobile accessibility ensures on-the-go connectivity. SugarCRM focuses on improving customer engagement and fostering strong relationships, suitable for businesses seeking a comprehensive and user-friendly CRM solution.

  • No, SugarCRM does not offer a free version.

  • No, SugarCRM does not offer any free trial.

  • No, Credit Card details are not required for the SugarCRM trial.

  • SugarCRM offers the following pricing plans & packages:

    Essentials

    $26 Per Month

  • SugarCRM supports the following payment frequencies:

    • Monthly Payment

  • Yes, SugarCRM offers an API.

  • SugarCRM offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • SugarCRM offers training with the following options:
    • In-person , Webinar , Documentation

  • SugarCRM supports the following languages:
    • English , French , German , Italian , Spanish

  • Following are the typical users of the SugarCRM:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • SugarCRM supports the following deployment:
    • Cloud Hosted

  • SugarCRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux

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