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Zoho CRM

Top-rated Sales CRM Software by Customers

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Zoho CRM Overview

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to tailor the interface to their specific needs. Zoho CRM's automation features simplify repetitive tasks, saving time and improving overall efficiency. Additionally, it provides insightful analytics and reporting tools, empowering users to make informed decisions. Suitable for businesses of all sizes, Zoho CRM enhances collaboration among teams, fostering a more cohesive approach to customer management.
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Zoho CRM screenshot & Video

Contact Details

  • Vendor Name Zoho
  • Founded 1996
  • Location India
  • Employees 1000+

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Accounting, Financial Services, Logistics & Supply Chain, Marketing & Advertising

Zoho CRM Features

  • Drip Campaigns
  • Customizable CTAs
  • Email Marketing
  • Engagement Tracking
  • Customizable Forms
  • ROI Tracking
  • Website Visitor Tracking
  • Lead Capture
  • Marketing Calendar
  • Dynamic Content
  • Event Triggered Actions
  • SMS Marketing
  • AB Testing
  • Lead Qualification
  • Data Import/Export
  • Conversion Tracking
  • Social Marketing
  • Landing Pages
  • Template Management
  • Segmentation
  • Campaign Analytics
  • Lead Generation
  • Multi-Channel Communication
  • Sales Analytics
  • Lead Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Marketing Automation
  • Campaign Management
  • CRM
  • Pipeline Management
  • Lead Qualification
  • Contact Management
  • Email Marketing
  • Web Forms
  • Lead Capture
  • Contact Database
  • CRM
  • Activity Tracking
  • Event Triggered Actions
  • Campaign Planning
  • Lead Segmentation
  • Lead Management
  • Customer Segmentation
  • Chat/Messaging
  • Prospecting Tools
  • Campaign Management
  • Engagement Tracking
  • Auto-Responders
  • Social Media Integration
  • Conversion Tracking
  • Multi-Channel Marketing
  • Lead Nurturing
  • Email Management
  • Campaign Analytics
  • Drip Campaigns
  • Landing Pages
  • Multi-Campaign
  • Lead Verification
  • Forms Management
  • Lead Scoring
  • Project Management
  • Data Import/Export
  • Scheduling
  • Quotes/Estimates
  • Activity Tracking
  • Document Management
  • Job Costing
  • Buyer Management
  • Warranty Tracking
  • Calendar Management
  • Collaboration Tools
  • Client Tracking
  • Contract/License Management
  • Task Management
  • Change Order Management
  • Communication Management
  • Contact Management
  • Project Tracking
  • Subcontractor Management
  • Sales Pipeline Management
  • Email Marketing
  • Bid Management
  • Lead Management
  • Procurement Management
  • Patient Communications
  • Alerts/Notifications
  • Self Service Portal
  • Records Management
  • Social Media Integration
  • Patient Management
  • Document Management
  • Predictive Analytics
  • Lead Management
  • Live Chat
  • Forms Management
  • Physician Management
  • Contact Management
  • Client Portal
  • Forecasting
  • Chat/Messaging
  • Appointment Management
  • Task Management
  • Referral Tracking
  • Medical History Records
  • Campaign Management
  • Marketing Automation
  • Calendar Management
  • Automated Scheduling
  • Audience Targeting
  • Email Management
  • HIPAA Compliant
  • Multi-Location
  • Pipeline Management
  • Billing & Invoicing
  • Search/Filter
  • Pipeline Management
  • Social Media Integration
  • Data Import/Export
  • Prospecting Tools
  • Task Management
  • Customer Database
  • Campaign Management
  • Lead Nurturing
  • Segmentation
  • Email Management
  • CRM
  • Sales Forecasting
  • Contact Management
  • Calendar Management
  • Document Storage
  • Drag & Drop
  • Collaboration Tools
  • Lead Management
  • Sales Pipeline Management
  • Lead Distribution
  • Email Marketing
  • Opportunity Management
  • Data Synchronization
  • Interaction Tracking
  • Lead Capture
  • Customizable Templates
  • Sales Trend Analysis
  • Calendar Management
  • Lead Capture
  • Workflow Management
  • Interaction Tracking
  • Opportunity Management
  • Performance Metrics
  • Email Management
  • Pipeline Management
  • Calendar Sync
  • Email Marketing
  • Task Management
  • Forecasting
  • Campaign Management
  • Contact Management
  • Document Storage
  • Social Media Integration
  • Collaboration Tools
  • Sales Reports
  • Web-based Deployment
  • Lead Management
  • Internal Chat Integration
  • Lead Generation
  • Lead Qualification
  • Marketing Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Territory Management
  • Deal Management
  • Lead Nurturing
  • Role-Based Permissions
  • Lead Capture
  • Email Management
  • Call Monitoring
  • Automatic Call Distribution
  • Lead Qualification
  • Lead Management
  • Task Management
  • Performance Management
  • Data Management
  • Contact Management
  • Meeting Management
  • Call Recording
  • Lead Distribution
  • CRM
  • Interaction Tracking
  • Auto-Dialer
  • Calendar Management
  • Chat/Messaging
  • Reminders
  • Call List Management
  • Multi-Channel Communication
  • Deal Management
  • Sales Pipeline Management
  • Lead Nurturing
  • Sales Reports
  • Social Media Integration
  • Monitoring
  • Pipeline Management
  • Template Management
  • Lead Qualification
  • Calendar Management
  • Sales Forecasting
  • Lead Distribution
  • Prospecting Tools
  • Task Management
  • Document Storage
  • Lead Segmentation
  • Reminders
  • Email Tracking
  • Interaction Tracking
  • CRM
  • Web Forms
  • Email Marketing
  • Lead Capture
  • Campaign Management
  • Contact Management
  • Workflow Management
  • Sales Trend Analysis
  • Source Tracking
  • Lead Generation
  • Opportunity Management
  • Lead Capture
  • Customer Support
  • Lead Nurturing
  • Activity Dashboard
  • Data Visualization
  • Brand Tracking
  • Contact Management
  • Customer Engagement
  • Social Media Monitoring
  • Social Promotion
  • Sales Pipeline Management
  • Email Marketing
  • Reporting/Analytics
  • Tagging
  • Communication Management
  • Audience Targeting
  • Marketing Automation
  • Calendar Management
  • Content Management
  • Sentiment Analysis
  • Task Management
  • Customer Database
  • Social Media Integration
  • Live Chat
  • Email Tracking
  • CRM
  • Customer Social Profiles
  • Collaboration Tools
  • Engagement Tracking
  • Expense Tracking
  • Forecasting
  • Template Management
  • Relationship Tracking
  • Interaction Tracking
  • Access Controls/Permissions
  • Activity Tracking
  • Client Management
  • Collaboration Tools
  • Sales Reports
  • Email Management
  • CRM
  • Search/Filter
  • Email Marketing
  • Task Management
  • Document Management
  • Lead Management
  • Calendar Management
  • Customer Database
  • Campaign Management
  • Marketing Automation
  • Activity Dashboard
  • Territory Management
  • Contact Management
  • Pipeline Management
  • Lead Capture
  • For Financial Institutions
  • Financial Management
  • Contact Management
  • Donation Tracking
  • Campaign Management
  • Interaction Tracking
  • Real Time Notifications
  • Email Marketing
  • Donor Management
  • Email Management
  • Web Forms
  • Access Controls/Permissions
  • Task Scheduling
  • Website Integration
  • Grant Management
  • Customer Database
  • Credit Card Processing
  • Membership Management
  • CRM
  • Accounting Integration
  • Event Management
  • Document Storage
  • Forms Management
  • Social Media Integration
  • Registration Management
  • Fundraising Management
  • Committee Management
  • Volunteer Management
  • Electronic Payments

Zoho CRM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 15 Days

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Standard

$14 Per Month

Zoho CRM FAQs

  • No, Zoho CRM does not offer a free version.

  • Yes, Zoho CRM offers a free trial.

  • No, Credit Card details are not required for the Zoho CRM trial.

  • Zoho CRM offers the following pricing plans & packages:

    Starting Plan:

    $14 Per Month

  • Zoho CRM supports the following payment frequencies:

    • Monthly Payment

  • No, Zoho CRM does not offer an API.

  • Zoho CRM offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Zoho CRM offers training with the following options:
    • In-person , Webinar , Documentation

  • Zoho CRM supports the following languages:
    • Arabic , Bulgarian , Chinese , Danish , Dutch , English , French , German , Hebrew , Hindi , Italian , Japanese , Korean , Polish , Portuguese , Russian , Spanish , Swedish , Turkish , Vietnamese

  • Following are the typical users of the Zoho CRM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Zoho CRM supports the following deployment:
    • Cloud Hosted

  • Zoho CRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android