Act!

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Proven CRM and turnkey marketing solution

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Decision Snapshot

Act! Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$30 / month
Free Trial14 Days
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Act! Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Act!

Act! is a customer relationship management (CRM) software designed to streamline business processes. It helps manage contacts, leads, and customer interactions effectively. Key features include sales pipeline management, which enables tracking of sales opportunities from lead to close. Act! also offers marketing automation, allowing users to create and send targeted email campaigns. The software integrates seamlessly with popular email platforms, enhancing communication efficiency. It provides insightful reports and dashboards for real-time business analysis, aiding in informed decision-making. Act! supports customization, enabling users to tailor the software to their specific business needs. Additionally, it offers cloud and mobile access, ensuring data accessibility from anywhere. Its user-friendly interface simplifies navigation, making it accessible for all skill levels. Act! is a comprehensive tool, vital for businesses seeking to optimize their customer relationships and sales processes.
Company Act!
Founded 2001
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 3 languages available
English French German
Industries Served 3 industries available
Advertising & Marketing Business Services E-commerce

Why Choose Act!

Problem it Solves

  • Problem it Solves Centralizing Customer Data And Sales/marketing Activities.

Target Users

  • Target Users Small Business Owners
  • Target Users Sales Teams
  • Target Users Consultants

Core Use Case

  • Core Use Case Organize Customer Relationships
  • Core Use Case Track Sales Pipelines
  • Core Use Case Automate Follow-ups
  • Core Use Case Manage Marketing Campaigns
  • Core Use Case Generate Performance Reports

USP

  • USP All-in-one CRM To Nurture And Grow Customer Relationships.

Editorial Buyer Guidance

Who Is Act! Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Centralizing Customer Data And Sales/marketing Activities.

Target Users

  • Small Business Owners
  • Sales Teams
  • Consultants

Core Use Cases

  • Organize Customer Relationships
  • Track Sales Pipelines
  • Automate Follow-ups
  • Manage Marketing Campaigns
  • Generate Performance Reports

Unique Selling Point

All-in-one CRM To Nurture And Grow Customer Relationships.

Category-Based Capabilities

Act! Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Marketing Automation Software 30 selected features Open category ↗
Drip Campaigns Customizable CTAs Email Marketing Engagement Tracking Customizable Forms ROI Tracking Website Visitor Tracking Lead Capture Marketing Calendar Dynamic Content Event Triggered Actions SMS Marketing AB Testing Lead Qualification Data Import/Export Conversion Tracking Social Marketing Landing Pages Template Management Segmentation Campaign Analytics Lead Generation Multi-Channel Communication Sales Analytics Lead Management Multi-Campaign Multi-Channel Marketing Marketing Automation Campaign Management CRM
Contact Management Software 26 selected features Open category ↗
Search/Filter Pipeline Management Social Media Integration Data Import/Export Prospecting Tools Task Management Customer Database Campaign Management Lead Nurturing Segmentation Email Management CRM Sales Forecasting Contact Management Calendar Management Document Storage Drag & Drop Collaboration Tools Lead Management Sales Pipeline Management Lead Distribution Email Marketing Opportunity Management Data Synchronization Interaction Tracking Lead Capture
Online CRM Software 33 selected features Open category ↗
Customizable Templates Sales Trend Analysis Calendar Management Lead Capture Workflow Management Interaction Tracking Opportunity Management Performance Metrics Email Management Pipeline Management Calendar Sync Email Marketing Task Management Forecasting Campaign Management Contact Management Document Storage Social Media Integration Collaboration Tools Sales Reports Web-based Deployment Lead Management Internal Chat Integration Lead Generation Lead Qualification Marketing Automation Quotes/Estimates Referral Tracking Reporting/Analytics Territory Management Deal Management Lead Nurturing Role-Based Permissions
Pricing Information

Act! Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 14 Days
Free Version NA
Payment Frequency Annual Subscription
Standard
$30 Per Month
Professional
$45 Per Month
Ultimate
$60 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Act! Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Act! Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Vicki T.
Vicki T. Marketing And IT Manager

A Convenient All-in-One CRM Software!

Overall, our experience has been mostly positive, using both the CRM and AMA as a true one-stop solution. AMA is especially easy to use, and having its stats flow directly into the CRM makes tracking performance simple and efficient. While the cloud version doesn’t yet match all the functionality of the desktop edition—requiring additional databases and syncing—the platform remains affordable and effective,

Reviewed on December, 2024
Steve W.
Steve W. Owner

Reliable Software Backed by Strong Support

ACT is a solid, dependable product that works exactly as expected, and its customer service truly stands out. The tech support team is responsive and committed to solving issues, even if the explanations can sometimes be a bit hard to follow. That said, the important thing is that my problem was resolved, leaving me confident in both the product and the support behind it.

Reviewed on December, 2024
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Explore leading products commonly evaluated alongside Act!.

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Frequently Asked Questions

Act! FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Act! is a customer relationship management (CRM) software designed to streamline business processes. It helps manage contacts, leads, and customer interactions effectively. Key features include sales pipeline management, which enables tracking of sales opportunities from lead to close. Act! also offers marketing automation, allowing users to create and send targeted email campaigns. The software integrates seamlessly with popular email platforms, enhancing communication efficiency. It provides insightful reports and dashboards for real-time business analysis, aiding in informed decision-making. Act! supports customization, enabling users to tailor the software to their specific business needs. Additionally, it offers cloud and mobile access, ensuring data accessibility from anywhere. Its user-friendly interface simplifies navigation, making it accessible for all skill levels. Act! is a comprehensive tool, vital for businesses seeking to optimize their customer relationships and sales processes.

  • No, Act! does not offer a free version.

  • Yes, Act! offers a free trial.

  • No, Credit Card details are not required for the Act! trial.

  • Act! offers the following pricing plans & packages:

    Standard

    $30 Per Month

    Professional

    $45 Per Month

    Ultimate

    $60 Per Month

  • Act! supports the following payment frequencies:

    • Annual Subscription

  • Yes, Act! offers an API.

  • Act! offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Act! offers training with the following options:
    • In-person , Webinar , Documentation

  • Act! supports the following languages:
    • English , French , German

  • Following are the typical users of the Act!:
    • Self-Employed , Small-Business , Midsize-Business

  • Act! supports the following deployment:
    • Cloud Hosted

  • Act! supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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