Top 10+ Best IT Management Software In 2019

With the improved technological advancements, the IT management software is beneficial for your business as it can automate simple tasks, unify the different software projects, and manage the collaboration of different projects. It will help your company to extend its reach in the market as you can access the necessary information from any location worldwide. The IT management systems have an important role in increasing the efficiency of the processes involved in the software development. It has the tools to perform the specific functions that help in completing complex tasks such as creating online help systems, developing multi-platform games, and building mobile apps. The IT management refers to the process that encompasses all the technical resources of your company including the computers, servers, application, operating system, and the employees. The IT management software makes it easier to manage the resources depending on the priorities and initiatives of your establishment. Below is the list of the top 10+ software that is compiled from reviews and ratings of the top-end websites like GetApp, Capterra, and G2Crowd.

IT Management Software

List of Best IT Management Software | Top IT Asset Management Software Reviews

1. Wrike – Manage your projects from start to finish with Wrike

About Wrike : Wrike, Inc. increases the efficiency of work of any organization. Being a fast-growing private corporation, it has a stable annual growth and diversified customer base such as PayPal, Hubspot, Google, etc. It’s the first choice of Fortune 500 companies. It comes with enterprise-level security, scalability, stability, along with features like Gantt charts, Custom Dashboards, Calendars and many other, making it the most sought-after software in the IT management software industry.

Wrike IT Management Features : Scheduling

“With Wrike, I am able to track and monitor all of my projects in one place. If asked about one of my projects, I can instantly go into Wrike and give them an update within 30 seconds.” – Lisa Matthews

Wrike Reviews


United States

51 – 200





1248 Reviews


606 Reviews

2. Freshservice– A complete IT service management (ITSM) tool for business

About Freshservice : A cloud-based IT service desk and IT service management (ITSM) solution, Freshservice leverages ITIL best practices. Enables organisations to provide exceptional service delivery and customer satisfaction with refreshing user experience on top of powerful ticketing and asset management capabilities. Being extremely user-friendly it is easy to configure for use in business functions like HR, Finance, etc. It is best suited for small and mid-sized organizations in the management industry.

Freshservice IT Management Features : Assignment Management, Dashboard, Escalation Management, Issue Auditing, Knowledge Base, Recurring Issues, Scheduling, Task Management

“FreshService is a simple to use system that has allowed us to manage IT issues, assets, and changes within a quickly growing company. With FreshService implemented we’re now able to put metrics to the volume of support our team provides to the company. We’re tracking assets across multiple states.” – Bryan S.

Freshservice Reviews


United States

11 – 50



Yes, get a free trial


331 Reviews


372 Reviews

3. Deltek Costpoint – The Trusted ERP Accounting Software for Government Contractors

About Deltek Costpoint : Enterprise resource planning (ERP) and IT management software that meets the requirements of mid-sized and large business organizations, Deltek Costpoint, serves as the primary solution to assist professional service firms and government contractors. It offers leading management solutions such as material management, business intelligence functionalities, manufacturing, labor and business processes, helping organizations to improve efficiency and profitability. Mid-sized and large businesses in over 80 countries around the world use this software.

Deltek Costpoint IT Management Features : Compliance Management, IT Budgeting, Scheduling

“I use costpoint daily at my job and the software is very easy to navigate. I have no issues searching for BOMs (Bill of Materials) and costpoint interacts relatively seamlessly with the systems that we use for engineering drawings and shop floor instructions.” – Tina D.

Deltek Costpoint Reviews


United States

1001 – 5000


Not provided by vendor



150 Reviews


45 Reviews

4. AnyDesk – Remote Desktop Software That Actually Works

About AnyDesk : Fast remote desktop software that allows desktop sharing, web presentation and remote support. It is very popular with rapidly growing users worldwide. AnyDesk is the leading technology compared to all the other competitors. The fast code, DeskRT, is specially developed for screen content transmission and enables people and organizations to collaborate almost without latencies. The software also offers AnyDesk Enterprise and SaaS solution AnyDesk Professional for organizations to use in the workplace network.

AnyDesk IT Management Features : Remote Access

“Our technicians work as if they were right there on the remote computer and can fine tune settings. AnyDesk has shown us that it can rise to the challenge. Performance is noticeably better than our previous solution, and everything runs smoothly.” – Jan Peters

AnyDesk Reviews

AnyDesk Software


11 – 50


Not provided by vendor



121 Reviews


53 Reviews

5. Remote Desktop Manager – Centralize, Manage and Secure Remote Connections

About Remote Desktop Manager : Centralizing all remote connections on a single platform that is secure between users of an organization, Remote Desktop Manager is a built-in enterprise-grade password IT management software. It supports hundreds of integrated technologies with multiple protocols and VPNs, global and granular-level access controls and robust mobile apps to complement desktop clients, helping IT organizations with security and productivity. The key features include a remote connection, screen sharing capabilities, password management, audits and reports.

Remote Desktop Manager IT Management Features : Event Logs, Hardware Inventory, IT Budgeting, License Management, Patch Management, Remote Access, Scheduling, Software Inventory, User Activity Monitoring

“I came across Remote Desktop Manager in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections. Holy Grail of Remote Desktop Software.” – Iva O.

Remote Desktop Manager Reviews



51 – 200





122 Reviews


43 Reviews

6. LogMeIn Pro– Remote access tool for individuals & small businesses

About LogMeIn Pro : The leading, remote access tool and systems management software for small businesses and entrepreneurs, LogMeIn Pro, offers cost-effective packages allowing users to access files and applications from remote locations. It enables the sharing of data and collaboration of all the devices at any point in time. With simplified processes to actively monitor progress and performance of activities, it boasts enterprise-level security, helping organizations boost their efficiency and productivity.

LogMeIn Pro IT Management Features : Capacity Monitoring, Event Logs, Hardware Inventory, License Management, Remote Access, Software Inventory, User Activity Monitoring

“LogMeIn has been a lifesaver for us. Our scheduling software is on-premises only and with LogMeIn Pro, we can access the system remotely. This provides flexibility for us as a business and allows us to provide superior service to our residential and commercial clients.” – Victoria Amador

LogMeIn Pro Reviews


United States

11 – 50





71 Reviews


136 Reviews

7. Accelo – Automation software for all Professional Service Businesses

About Accelo : A cloud-based, smart technology IT management software, it allows users to manage all client-related works. Accelo automates, streamlines and integrates with other solutions making users access all the information from one place. Creates follow up meetings, updates other fields and sends template emails. It is suitable for businesses of all size across all verticals. Information is stored, archived, and easily accessed and boosts more productivity, profitability and stability for all size of organizations.

Accelo IT Management Features : Event Logs, IT Budgeting, Remote Access, Scheduling, User Activity Monitoring

“I found it very useful. Using Accelo i can manage my all the task like my emails, messgaes, and other client related task. I can also track the progress of task like which task are completed and which are pending and accodingly i can manage those task. It saves my time.” – Gourav S.

Accelo Reviews


United States

51 – 200





64 Reviews


75 Reviews

8. PagerDuty – Incident Management & Operations Performance Software

About PagerDuty : The SaaS-based software solution, PagerDuty, empowers over 10,000 small, mid-size enterprises and global customers such as Slack, Lululemon, etc. It is an operations performance platform created to improve the reliability and performance of the operations lifecycle. Top features include real-time alerts, visibility into critical systems and applications, automated scheduling, advanced reporting and machine learning. It gives an innovative approach to increase business responses and efficiency.

PagerDuty IT Management Features : Scheduling, User Activity Monitoring

“We have been able to roll out this tool to our team as well as others that we work along side. It has made it much easier to communicate alerts that are received. It has also significantly lowered the amount of noisy alerts that we receive as well as assist us in not missing alerts when we are not at our desks.” – Patrick W.

PagerDuty Reviews


United States

201 – 500


Not provided by vendor



44 Reviews


182 Reviews

9. ManageEngine Desktop Central – Desktop, mobile device & patch management software

About ManageEngine Desktop Central : An essential web-based unified endpoint IT management software solution that helps in managing many devices from one central location, ManageEngine Desktop Central manages servers, laptops, desktops, smartphones, and tablets both in LAN and WAN, standardizing the devices with uniform configuration. It automates desktop management activities, allowing administrators to install software, patches, and service packs as well as standardizes and secures the network. It also helps in software deployment, asset management, auditing and remote desktop sharing.

ManageEngine Desktop Central IT Management Features : Capacity Monitoring, Hardware Inventory, License Management, Patch Management, Remote Access, Scheduling, Software Inventory

“Since we’ve deployed Desktop Central, we been able to manage our ever-growing environment with much ease. Not only do we have control over the end-points, but we are now able to easily deploy updates and patches to these end-point, addressing the increasing risk of outdated systems.” – Jacobus Steyn

ManageEngine Desktop Central Reviews



5001 – 10000





39 Reviews


29 Reviews

10. Lansweeper – IT Asset Management Software

About Lansweeper : It is an agentless IT Asset Management software that is suitable for all the sizes of businesses across various industry verticals. It offers integrated tools for managing all network inventories, business assets, help desk operations, etc. Lansweeper gives full information on hardware and software that is scanned and deploys software and runs command lines on all the assets. Top features include setting up AD integrated scanning, specifying crucial servers that require scanning, etc.

Lansweeper IT Management Features : Compliance Management, Event Logs, Hardware Inventory, License Management, Patch Management, Remote Access, Scheduling, Software Inventory

“Great Product for all your IT needs. Software provides IT with all the tools we use in one place. Software also manages devices and easy reports. It offers Large community support to their users.” – Steve L.

Lansweeper Reviews



51 – 200





28 Reviews


26 Reviews

11. Device42 – Automated IT infrastructure visualization & management tools

About Device42 : It is the leader in Configuration Management Database (CMDB), Application Dependency Mapping (ADM) and DCIM Software Marketplace. It is an IT management software that delivers low-cost solutions, tracks and manages all IT and non-IT assets. Device42 Inc. helps businesses in automating their systems and helps companies maintain an up-to-date inventory of their IP-based devices and non-IP assets. It enables companies to discover, visualize, and understand infrastructure and its interdependencies.

Device42 IT Management Features : Compliance Management, Hardware Inventory, IT Budgeting, License Management, Software Inventory

“Everyone has been so professional, courteous and willing to accommodate above and beyond my expectations. I’ve had numerous questions and problems but each inquiry was returned with such enthusiasm and eagerness to help. Thank you again for the wonderful customer service.” – Christina Sharp

Device42 Reviews


United States

51 – 200





26 Reviews


1 Reviews

12. NetSupport Manager – Innovative software solutions for schools and enterprises

About NetSupport Manager : From managing and monitoring multiple systems simultaneously over LAN, WAN and internet to combining secure remote control access from any device, NetSupport Manager, delivers hands-on support with a single action and collaborates and even records sessions. It gathers real-time hardware/software inventory, file transfer, chat and monitor services and allows operating system configuration remotely. It has an intuitive user experience making it one of the most demanded software solution available for businesses that require remote access.

NetSupport Manager IT Management Features : Event Logs, Hardware Inventory, Remote Access, Scheduling, Software Inventory, User Activity Monitoring

“It is very helpful in supporting our customers on site and off site. It is easy to install on computers we need to access. Our customers are happy we can support them immediately when needed. Always a good experience with this software.” – Diane N.

NetSupport Manager Reviews


United Kingdom

51 – 200


Not provided by vendor



19 Reviews


3 Reviews


Get Quick Comparison of Top IT Management Software

IT Management Features Wrike Freshservice Deltek AnyDesk Remote Desktop Manager LogMeIn Accelo PagerDuty ManageEngine Lansweeper
Price $9.80/month/user $19.00/month/user Not provided by vendor Not provided by vendor $199.99/one-time/user $9.95/month/user $16.00/month/user Not provided by vendor $795.00/one-time/user $495.00/year
Capacity Monitoring    
Compliance Management    
Event Logs        
Hardware Inventory        
IT Budgeting      
License Management        
Patch Management      
Remote Access            
Software Inventory        
User Activity Monitoring        

Related Software Categories

» IT Project Management Software - IT Project Management Software is considered to be one of the most important parts of the business projects currently. The software is being used in IT businesses for planning projects, scheduling the projects, resource allocation, and changing management.

» ITSM Software - The ITSM software handles all the activities involved in the lifecycle of the IT services in an organization. So, it takes part in the design, creation, delivery, support, and management of the different IT services.

» Project Management Software - Companies that engage with various projects at any given time require a primary application that manages them. Project management software aids to these requirements and plays a vital role throughout the process.

» Project Portfolio Management Software - One might not know what the project portfolio management software is. Some of you might not even have heard about it. But the chances are that your company needs this in a big way.