Ivanti Neurons for ITSM

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Modern IT Service Management Software

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Ivanti Neurons for ITSM Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
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Product Overview

Ivanti Neurons for ITSM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Ivanti Neurons for ITSM

Ivanti Neurons for ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-service portal that empowers users with immediate access to services and information, reducing dependency on IT staff. Ivanti Neurons for ITSM is acclaimed for its asset management capabilities, providing comprehensive visibility and control over IT assets. Its workflow automation streamlines processes, boosting efficiency and productivity. The platform also excels in integration, seamlessly connecting with a variety of systems and tools. With advanced analytics and reporting, it offers deep insights for better decision-making and continuous improvement. This makes Ivanti Neurons for ITSM a powerful tool for organizations seeking an intelligent, efficient, and integrated IT service management solution.
Company Ivanti
Founded 2002
Headquarters United States
Employees 1000+

Support

Email Phone Knowledge Base

Training

In-person Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 11 languages available
Chinese Dutch English French German Italian Japanese Polish Portuguese Russian Spanish
Industries Served 7 industries available
Defense & Space Education Management Higher Education Hospital & Health Care Logistics & Supply Chain Public Sector Retail
Category-Based Capabilities

Ivanti Neurons for ITSM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

ITSM Software 30 selected features Open category ↗
Service Catalog Alerts/Escalation Multi-Channel Communication Configuration Management Inventory Management Approval Process Control Contract/License Management Asset Tracking Prioritization Activity Tracking Change Management Knowledge Base Management Self Service Portal Incident Management Alerts/Notifications Chat/Messaging Project Management SLA Management Access Controls/Permissions Problem Management Availability Management Support Ticket Management Surveys & Feedback Help Desk Management Capacity Management Release Management Asset Lifecycle Management Task Management Audit Trail Remote Access & Monitoring
Service Desk Software 18 selected features Open category ↗
Change Management Incident Management Service Level Agreement (SLA) Management Reporting & Statistics IT Asset Management Remote Access/Control Procurement Management Self Service Portal Prioritization Real-Time Notifications Mobile Access Support Ticket Management CMDB Alerts/Notifications Knowledge Base Management Problem Management Customer Support Analytics
IT Ticketing Systems Software 31 selected features Open category ↗
Access Controls/Permissions Activity Dashboard Alerts/Escalation Asset Lifecycle Management Automated Responses Automated Routing Change Management Collaboration Tools Configurable Workflow Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Help Desk Management Incident Management IT Asset Management Knowledge Base Management Macros/Templated Responses Multi-Channel Communication Multi-Language Prioritization Problem Management Release Management Reporting/Analytics Self Service Portal Service Catalog Service Reporting Support Ticket Management Support Ticket Tracking Task Management
Pricing Information

Ivanti Neurons for ITSM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Not available
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Frequently Asked Questions

Ivanti Neurons for ITSM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Ivanti Neurons for ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-service portal that empowers users with immediate access to services and information, reducing dependency on IT staff. Ivanti Neurons for ITSM is acclaimed for its asset management capabilities, providing comprehensive visibility and control over IT assets. Its workflow automation streamlines processes, boosting efficiency and productivity. The platform also excels in integration, seamlessly connecting with a variety of systems and tools. With advanced analytics and reporting, it offers deep insights for better decision-making and continuous improvement. This makes Ivanti Neurons for ITSM a powerful tool for organizations seeking an intelligent, efficient, and integrated IT service management solution.

  • No, Ivanti Neurons for ITSM does not offer a free version.

  • Yes, Ivanti Neurons for ITSM offers a free trial.

  • No, Credit Card details are not required for the Ivanti Neurons for ITSM trial.

  • No, Ivanti Neurons for ITSM does not offer an API.

  • Ivanti Neurons for ITSM offers support with the following options:
    • Email , Phone , Knowledge Base

  • Ivanti Neurons for ITSM offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Ivanti Neurons for ITSM supports the following languages:
    • Chinese , Dutch , English , French , German , Italian , Japanese , Polish , Portuguese , Russian , Spanish

  • Following are the typical users of the Ivanti Neurons for ITSM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Ivanti Neurons for ITSM supports the following deployment:
    • Cloud Hosted , On-Premise

  • Ivanti Neurons for ITSM supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux
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