Ivanti ITSM

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Modern IT Service Management Software

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Ivanti ITSM Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
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Product Overview

Ivanti ITSM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Ivanti ITSM

Ivanti ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-service portal that empowers users with immediate access to services and information, reducing dependency on IT staff. Ivanti Neurons for ITSM is acclaimed for its asset management capabilities, providing comprehensive visibility and control over IT assets. Its workflow automation streamlines processes, boosting efficiency and productivity. The platform also excels in integration, seamlessly connecting with a variety of systems and tools. With advanced analytics and reporting, it offers deep insights for better decision-making and continuous improvement. This makes Ivanti Neurons for ITSM a powerful tool for organizations seeking an intelligent, efficient, and integrated IT service management solution.
Company Ivanti
Founded 2002
Headquarters United States
Employees 1000+

Support

Email Phone Knowledge Base

Training

In-person Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 11 languages available
Chinese Dutch English French German Italian Japanese Polish Portuguese Russian Spanish
Industries Served 7 industries available
Defense & Space Education Management Higher Education Hospital & Health Care Logistics & Supply Chain Public Sector Retail
Category-Based Capabilities

Ivanti ITSM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

ITSM Software 31 selected features Open category ↗ ⌄
Service Catalog Alerts/Escalation Multi-Channel Communication Configuration Management Inventory Management Approval Process Control Contract/License Management Asset Tracking Prioritization Activity Tracking Change Management Knowledge Base Management Self Service Portal Incident Management Alerts/Notifications Chat/Messaging Project Management SLA Management Access Controls/Permissions Problem Management Availability Management Support Ticket Management Surveys & Feedback Help Desk Management Capacity Management Release Management Asset Lifecycle Management Task Management Audit Trail Remote Access & Monitoring Artificial Intelligence
IT Asset Management Software 17 selected features Open category ↗ ⌄
Contract/License Management Compliance Tracking Cost Tracking Procurement Management Supplier Management Configuration Management Asset Tracking Maintenance Management Reporting/Analytics Audit Management Inventory Management Change Management Requisition Management Support Ticket Management Barcode/Ticket Scanning Alerts/Notifications Artificial Intelligence
IT Service Software 20 selected features Open category ↗ ⌄
Release Management Contract/License Management Knowledge Management Activity Dashboard Self Service Portal Workflow Management Service Catalog Third-Party Integrations Configuration Management Alerts/Notifications Inventory Management Change Management Problem Management Compliance Management Task Management Support Ticket Management Real-Time Monitoring Resource Allocation & Planning Service Request Management Artificial Intelligence
Pricing Information

Ivanti ITSM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Not available
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Frequently Asked Questions

Ivanti ITSM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Ivanti ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-service portal that empowers users with immediate access to services and information, reducing dependency on IT staff. Ivanti Neurons for ITSM is acclaimed for its asset management capabilities, providing comprehensive visibility and control over IT assets. Its workflow automation streamlines processes, boosting efficiency and productivity. The platform also excels in integration, seamlessly connecting with a variety of systems and tools. With advanced analytics and reporting, it offers deep insights for better decision-making and continuous improvement. This makes Ivanti Neurons for ITSM a powerful tool for organizations seeking an intelligent, efficient, and integrated IT service management solution.

  • No, Ivanti ITSM does not offer a free version.

  • Yes, Ivanti ITSM offers a free trial.

  • No, Credit Card details are not required for the Ivanti ITSM trial.

  • No, Ivanti ITSM does not offer an API.

  • Ivanti ITSM offers support with the following options:
    • Email , Phone , Knowledge Base

  • Ivanti ITSM offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Ivanti ITSM supports the following languages:
    • Chinese , Dutch , English , French , German , Italian , Japanese , Polish , Portuguese , Russian , Spanish

  • Following are the typical users of the Ivanti ITSM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Ivanti ITSM supports the following deployment:
    • Cloud Hosted , On-Premise

  • Ivanti ITSM supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux
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