monday service
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Product Overview
monday service Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
monday service Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
IT Service Software 19 selected features Open category ↗ ⌄
Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
monday service Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Verified User Feedback
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monday service Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Anonymous Reviewer
Business Developer
extremely positive experience with Monday!
The experience has been extremely positive! While I am still getting familiar with the platform, it has already improved how efficiently I manage my business tasks. Organisation matters a lot to me, and monday delivers that for the team I work with. It helps keep prospecting structured and allows information to be shared easily without unnecessary back and forth communication.
Reviewed on July, 2025
Frequently Asked Questions
monday service FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Monday Service is a robust IT service management (ITSM) software that enables organizations to efficiently manage their IT operations, from ticketing to asset management. Designed with flexibility and ease of use in mind, Monday Service offers tools to track and resolve IT issues, automate workflows, and improve service delivery. With its centralized ticketing system, IT teams can easily prioritize, assign, and track service requests, ensuring that issues are addressed in a timely manner. The software also includes features for managing IT assets, software licenses, and maintenance schedules, providing a comprehensive view of the organization’s IT infrastructure. Additionally, Monday Service offers reporting and analytics capabilities, allowing IT managers to track performance metrics, identify trends, and optimize service desk operations. Whether for a small IT department or a large enterprise, Monday Service helps businesses enhance their IT service management, improve response times, and increase user satisfaction.
- No, monday service does not offer a free version.
- Yes, monday service offers a free trial.
- No, Credit Card details are not required for the monday service trial.
- No, monday service does not offer an API.
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monday service supports the following languages:
- English
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Following are the typical users of the monday service:
- Self-Employed , Small-Business , Midsize-Business
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monday service supports the following deployment:
- Cloud Hosted
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monday service supports the following devices and operating systems:
- Web-Based
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