Oracle Cloud CX

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Oracle Cloud CX Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer Feature
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Oracle Cloud CX Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Oracle Cloud CX

Oracle Cloud CX is an advanced customer experience software designed to help organizations manage and enhance their customer interactions across various channels. The platform offers a comprehensive suite of tools for marketing automation, sales force automation, customer service, and social engagement, ensuring a unified approach to customer relationship management. Oracle Cloud CX provides features such as personalized marketing campaigns, real-time analytics, and customer feedback management, allowing businesses to create tailored experiences for their customers. The software’s integration capabilities enhance its functionality, enabling organizations to streamline workflows and improve overall customer satisfaction. By optimizing customer experience management processes, Oracle Cloud CX empowers businesses to build stronger relationships with their customers and drive loyalty.
Company Oracle
Founded 1977
Headquarters United States
Employees NA

Support

24x7 Support Phone

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Advertising & Marketing Consumer Goods Higher Education Information Technology & Services Retail
Category-Based Capabilities

Oracle Cloud CX Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Banking Systems Software 26 selected features Open category ↗ ⌄
Credit Card Management Reporting & Statistics Multi-Currency Customer Experience Management Corporate Banking Compliance Tracking Transaction History Real Time Monitoring Retail Banking Multi-Branch Compliance Management Audit Management Investment Banking Secure Login Contact Database Electronic Payments Document Storage Securities Management User Management Financial Management Transaction Monitoring Private Banking Accounting Lending Management ATM Management Fraud Detection
Customer Data Platform Software 8 selected features Open category ↗ ⌄
Personalization Campaign Management Customer Segmentation GDPR Compliance Behavioral Analytics Data Integration Predictive Modeling Customer Profiles
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search Self Service Portal SEO Management Customizable Branding Feedback Management Reporting/Analytics Rich Text Editor Cataloging/Categorization Multi-Language Customizable Templates Collaboration Tools User Management Drag & Drop Editor Mobile Interface WYSIWYG Editor Knowledge Management
Sales Tracking Software 17 selected features Open category ↗ ⌄
Sales Pipeline Management Lead Management Reporting/Analytics Appointment Scheduling Task Management Interaction Tracking Alerts/Notifications Customizable Reports Activity Dashboard Commenting/Notes Third-Party Integrations Data Import/Export Lead Scoring Document Management Email Templates Call Logging Search/Filter
CRM Software 28 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export
Pricing Information

Oracle Cloud CX Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Not available
Alternative Products

Top Oracle Cloud CX Alternatives

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Frequently Asked Questions

Oracle Cloud CX FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Oracle Cloud CX is an advanced customer experience software designed to help organizations manage and enhance their customer interactions across various channels. The platform offers a comprehensive suite of tools for marketing automation, sales force automation, customer service, and social engagement, ensuring a unified approach to customer relationship management. Oracle Cloud CX provides features such as personalized marketing campaigns, real-time analytics, and customer feedback management, allowing businesses to create tailored experiences for their customers. The software’s integration capabilities enhance its functionality, enabling organizations to streamline workflows and improve overall customer satisfaction. By optimizing customer experience management processes, Oracle Cloud CX empowers businesses to build stronger relationships with their customers and drive loyalty.

  • No, Oracle Cloud CX does not offer a free version.

  • Yes, Oracle Cloud CX offers a free trial.

  • No, Credit Card details are not required for the Oracle Cloud CX trial.

  • No, Oracle Cloud CX does not offer an API.

  • Oracle Cloud CX offers support with the following options:
    • 24x7 Support , Phone

  • Oracle Cloud CX supports the following languages:
    • English

  • Following are the typical users of the Oracle Cloud CX:
    • Self-Employed , Small-Business , Midsize-Business

  • Oracle Cloud CX supports the following deployment:
    • Cloud Hosted

  • Oracle Cloud CX supports the following devices and operating systems:
    • Web-Based
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