Jira

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Issue & Project Tracking Software

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Jira

"Teams working on software projects often turn to Jira because it helps organize tasks, track progress, and keep everyone aligned on what needs to get done. It works well for development teams that follow agile or sprint-based workflows, making project visibility much easier to maintain. Managers can assign work, set priorities, and follow up without constant back-and-forth. That said, smaller teams or non-technical businesses may find the setup and learning curve a bit overwhelming at first."
Decision Snapshot

Jira Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.5 / 5
Starting Price$7.53 / month
Free Trial14 Days
Free VersionYes
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Jira Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Jira

Jira from Atlassian is a popular project management tool widely used in app development. It facilitates collaboration among development teams, helping streamline the entire development lifecycle. In Jira, tasks are organized and tracked through customizable boards, making it easy to visualize the progress of the project. Teams can employ different workflows, such as Scrum or Kanban, to adapt to their specific development methodologies. The tool's robust issue-tracking system ensures that bugs, features, and improvements are documented and addressed efficiently. Real-time collaboration features keep team members in sync, enhancing communication. Jira's integration with other Atlassian products, like Bitbucket and Confluence, creates a cohesive ecosystem, simplifying tasks like version control and documentation. Overall, Jira is a valuable asset in app development, providing transparency, organization, and efficiency to the development process.
Company Atlassian
Founded 2002
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Advertising & Marketing Computer Software Hospital & Health Care Information Technology & Services Retail

Why Choose Jira

Problem it Solves

  • Problem it Solves Streamlines Project Management And Team Collaboration For Efficient Workflow Tracking

Target Users

  • Target Users Project Managers
  • Target Users Software Developers
  • Target Users IT Support Teams
  • Target Users Product Owners
  • Target Users Business Analysts

Core Use Case

  • Core Use Case Track Project Progress
  • Core Use Case Manage Team Tasks
  • Core Use Case Facilitate Agile Workflows
  • Core Use Case Generate Performance Reports
  • Core Use Case Integrate With Development Tools

USP

  • USP Streamline Teamwork With Powerful Project Management And Collaboration Tools

Pros

  • Pros Tracks bugs and tasks with granular control few tools match
  • Pros Agile boards adapt to scrum, kanban, or hybrid workflows naturally
  • Pros Deep integration with Confluence, Bitbucket, and the broader Atlassian stack
  • Pros Custom workflows let teams mirror exact real-world processes accurately
  • Pros Reporting dashboards give managers clear sprint velocity and burndown data
  • Pros Scales from a two-person startup to enterprise teams without friction
  • Pros Automation rules cut down repetitive ticket-moving tasks significantly
  • Pros Developer-friendly with GitHub, GitLab, and CI/CD pipeline connections built in

Cons

  • Cons Workflow configuration demands significant time investment before delivering real value
  • Cons Advanced reporting features locked behind higher-tier subscription plans
  • Cons Navigating deeply nested projects feels overwhelming for new team members
  • Cons Notification volume spirals quickly without deliberate and careful manual tuning
Editorial Buyer Guidance

Who Is Jira Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Project Management And Team Collaboration For Efficient Workflow Tracking

Target Users

  • Project Managers
  • Software Developers
  • IT Support Teams
  • Product Owners
  • Business Analysts

Core Use Cases

  • Track Project Progress
  • Manage Team Tasks
  • Facilitate Agile Workflows
  • Generate Performance Reports
  • Integrate With Development Tools

Unique Selling Point

Streamline Teamwork With Powerful Project Management And Collaboration Tools

Strengths and Limitations

Jira Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Tracks bugs and tasks with granular control few tools match
  • Agile boards adapt to scrum, kanban, or hybrid workflows naturally
  • Deep integration with Confluence, Bitbucket, and the broader Atlassian stack
  • Custom workflows let teams mirror exact real-world processes accurately
  • Reporting dashboards give managers clear sprint velocity and burndown data
  • Scales from a two-person startup to enterprise teams without friction
  • Automation rules cut down repetitive ticket-moving tasks significantly
  • Developer-friendly with GitHub, GitLab, and CI/CD pipeline connections built in
!

Cons

  • Workflow configuration demands significant time investment before delivering real value
  • Advanced reporting features locked behind higher-tier subscription plans
  • Navigating deeply nested projects feels overwhelming for new team members
  • Notification volume spirals quickly without deliberate and careful manual tuning
Category-Based Capabilities

Jira Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Product Management Software 32 selected features Open category ↗
Surveys & Feedback Product Lifecycle Management Single Sign On Real Time Updates Communication Management Deadline Management Release Planning Activity Dashboard Projections Document Storage Idea Management Customer Journey Mapping Task Management Multiple Projects Product Roadmapping Reporting/Analytics Project Workflow Project Time Tracking Resource Management Status Tracking Project Tracking Calendar Management Prioritization Gantt/Timeline View Planning Tools Milestone Tracking Requirements Management Project Management Collaboration Tools Real Time Data @mentions Email Management
Project Planning Software 32 selected features Open category ↗
Due Date Tracking Project Time Tracking Activity Dashboard To-Do List Progress Tracking Kanban Board Project Planning Activity Tracking Document Management Assignment Management Gantt/Timeline View Budget Management Task Scheduling Multiple Projects Deadline Management @mentions Resource Management Prioritization Project Tracking File Management Document Storage Collaboration Tools Task Progress Tracking Charting Projections Task Planning Traditional Methodologies Commenting/Notes Email Management Tagging Agile Methodologies Calendar Management
Workflow Management Software 29 selected features Open category ↗
Approval Process Control Reporting/Analytics Activity Dashboard Activity Tracking Role-Based Permissions Calendar Management Compliance Tracking Alerts/Notifications No-Code Email Management Real Time Notifications Collaboration Tools Document Storage Real Time Reporting Rules-Based Workflow Graphical Workflow Editor Task Management Search/Filter Monitoring Progress Tracking Document Management Drag & Drop Template Management Workflow Configuration Business Process Automation Commenting/Notes Access Controls/Permissions Forms Management Project Workflow
IT Project Management Software 29 selected features Open category ↗
Requirements Management Commenting/Notes Access Controls/Permissions Milestone Tracking Issue Management Project Planning Calendar Management Status Tracking Scrum Project Management Drag & Drop Document Management Portfolio Management Collaboration Tools Real Time Reporting Product Roadmapping Time & Expense Tracking Real Time Notifications Prioritization Gantt/Timeline View Search/Filter Testing/QA Management Resource Management Task Management Project Tracking Agile Methodologies Budget Management Kanban Board Change Management Release Management
Project Portfolio Management Software 30 selected features Open category ↗
Milestone Tracking Time & Expense Tracking Portfolio Management Change Management Dashboard Collaboration Tools Resource Management Risk Management Budgeting/Forecasting Requirements Management Reporting/Analytics Prioritization Task Scheduling Planning Tools Project Planning Projections Progress Tracking Project Tracking Commenting/Notes Task Management Document Management Project Time Tracking Deadline Management Timesheet Management Calendar Management Gantt/Timeline View Resource Allocation & Planning Assignment Management Kanban Board Agile Methodologies
Issue Tracking Software 27 selected features Open category ↗
Issue Scheduling Customizable Reports Real Time Notifications Chat/Messaging Help Desk Management Assignment Management Task Management Collaboration Tools Role-Based Permissions Commenting/Notes Ticket Management Alerts/Notifications Projections Multi-Channel Communication Recurring Issues Issue Tracking Knowledge Base Management Email Management Support Ticket Tracking Monitoring Project Management Issue Auditing Prioritization Task Progress Tracking Self Service Portal Surveys & Feedback SLA Management
Productivity Software 28 selected features Open category ↗
Collaboration Tools Task Scheduling Notes Management Alerts/Notifications Email Management File Sharing Calendar Management Chat/Messaging Assignment Management Activity Dashboard Prioritization Presentation Tools Task Management Single Sign On Progress Tracking Secure Data Storage Project Management Document Management Office Suite To-Do List Tagging Business Process Automation Productivity Tools Team Collaboration Content Creation Productivity Analysis Video Content Audio Recording
Mobile Application Development Software 19 selected features Open category ↗
Access Controls Collaboration Tools Debugging Deployment Management Integrated Development Environment Source Control Task Management Version Control Workflow Management Change Management Configurable Workflow Offline Access Database Support Pre-built Templates Drag & Drop Data Modeling No-Code Development Compatibility Testing Graphical User Interface
Connected Applications

Jira Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Jira Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Yes
Payment Frequency Annual Subscription, Monthly Subscription
Standard
$7.53 Per Month
Premium
$13.53 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Jira Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Jira Review ↗
4.5
Based on 94 approved reviews
5 stars 68%
4 stars 27%
3 stars 5%
2 stars 0%
1 star 0%
Fanette Saindon
Fanette Saindon Digital Content & Learning Specialist

Reliable system for structured project workflows

When a project requires clear structure and detailed tracking, Jira handles it well. Workflows can be customized, tasks are easy to prioritize and progress is visible at every stage. It’s especially useful for teams that follow defined processes and need transparency in reporting. The interface is not the simplest and new users may need some time to adapt, but once configured properly, it becomes a dependable tool for long-term project management.

Reviewed on February, 2026
Sivasundar Kazatsker Project Manager

Powerful tool for managing complex projects

I’ve been using Jira for years to manage software development projects. It helps track progress, assign tasks, and keep everyone accountable. Even though it takes some time to master, it’s one of the best tools for project management on the market.

Reviewed on October, 2025
Solounge B.
Solounge B. Technical Operations Manager

Thanks JIRA!!

Jira really helps me manage my daily tasks efficiently. I appreciate how I can create different project variations and see how they flow seamlessly across teams.

Reviewed on April, 2025
Edafe E.
Edafe E. Software Developer

Great tool for project tracking and team collaboration

Jira has been great for project tracking and team collaboration, significantly boosting our efficiency and product delivery. I appreciate how customizable workflows help us manage projects and track progress, along with the ability to integrate with other tools to enhance productivity.

Reviewed on April, 2025
Lauro S.
Lauro S. Developer

Daily JIRA user

I use Jira daily for our Agile methodology as it helps me track and provide feedback on our user stories while moving between cards so everyone can see what each team member is working on.

Reviewed on March, 2025
Abhi M.
Abhi M. Software Development Executive

Comprehensive app that meets my need

I have found Jira to be a key tool in keeping my tasks and projects running smoothly while tracking progress effectively. It works well for projects of any size or type and offers a simplified, budget-friendly option.

Reviewed on March, 2025
Rick L.
Rick L. PR and Comms Director

Valuable tool

I’m really pleased with using JIRA because it makes it easy for me to keep track of what everyone is working on, including setting goals and planning.

Reviewed on January, 2025
Eric Y.
Eric Y. Use Case Intern

I had a great experience using this software

Everything works smoothly and it really makes my project management process much more efficient.It streamlines tasks and keeps things organized.

Reviewed on January, 2025
Darren N.
Darren N. COO

Reliable for big teams and complex workflows

I really like Jira because it performs well when managing large teams, and the latency becomes manageable once you get accustomed to it. The platform stands out for its simplicity, templating options, and the straightforward process of deploying new boards and setting up permissions, which makes administration effortless.

Reviewed on December, 2024
Cortney S.
Cortney S. Owner

My Jira Experience

This tool is easy to navigate, and the responses to my questions were always prompt, which made the experience even better.

Reviewed on December, 2024
Eric J.
Eric J. Quality Engineering Manager

Jira review

it’s a solid tool with some room for improvement in speed and terminology.

Reviewed on December, 2024
Bramwel M.
Bramwel M. Food and beverage attendant

Jira's quality justifies its cost

Jira is very easy to use tool and it makes simple to track my work tickets and link related epics or other Jira issues to stay organized. The planning and tracking tools help my team run smoothly, and the comprehensive insights into project progress and team performance are invaluable.

Reviewed on December, 2024
Jeffrey B.
Jeffrey B. Owner

Simple but Effective Tool

Overall, my experience with the platform has been quite positive and straightforward. The setup process was smooth and I found the interface to be very user-friendly making it easy to navigate and use.

Reviewed on December, 2024
Sahil K.
Sahil K. Software Engineer

It’s a great tool that truly supports our workflow

Jira is incredibly helpful for both developers and managers, especially since it keeps track of assigned tasks, shows progress, and reminds deadlines. I appreciate its integration with GitHub, which makes updating code seamless. We use it for Scrum management, and the task tracking feature stands out as the best for staying on schedule.

Reviewed on November, 2024
Jacquelyn V.
Jacquelyn V. Case Manager

Jira keeps everything organized

Jira is an effective tool for assigning, resolving, and managing daily issues with ease. It has enabled me to handle multiple tickets related to incident reports, technical support, and human resources efficiently, allowing for real-time prioritization and response.

Reviewed on November, 2024
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Frequently Asked Questions

Jira FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Jira from Atlassian is a popular project management tool widely used in app development. It facilitates collaboration among development teams, helping streamline the entire development lifecycle. In Jira, tasks are organized and tracked through customizable boards, making it easy to visualize the progress of the project. Teams can employ different workflows, such as Scrum or Kanban, to adapt to their specific development methodologies. The tool's robust issue-tracking system ensures that bugs, features, and improvements are documented and addressed efficiently. Real-time collaboration features keep team members in sync, enhancing communication. Jira's integration with other Atlassian products, like Bitbucket and Confluence, creates a cohesive ecosystem, simplifying tasks like version control and documentation. Overall, Jira is a valuable asset in app development, providing transparency, organization, and efficiency to the development process.

  • Yes, Jira offers a free version.

  • Yes, Jira offers a free trial.

  • No, Credit Card details are not required for the Jira trial.

  • Jira offers the following pricing plans & packages:

    Standard

    $7.53 Per Month

    Premium

    $13.53 Per Month

  • Jira supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • Yes, Jira offers an API.

  • Jira can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , Confluence , Slack , Zoom Meetings , AWS Cloud , Google Drive , Trello , Zendesk Suite , GitHub , PagerDuty , Microsoft Teams , Zapier , ServiceNow , OpsGenie , Azure DevOps Services , Tempo Timesheets , Bitbucket , Jenkins X , Bamboo , ServiceNow

  • Jira offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Jira offers training with the following options:
    • Webinar , Documentation

  • Jira supports the following languages:
    • English

  • Following are the typical users of the Jira:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Jira supports the following deployment:
    • Cloud Hosted

  • Jira supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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