BetterCloud

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Automate more IT tasks than you can even think of

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses BetterCloud

"Managing SaaS applications across a growing team can get messy fast. BetterCloud helps IT and operations teams stay on top of user access, onboarding, and offboarding without having to handle everything manually. It works well for companies that rely heavily on cloud-based tools and need better visibility into who has access to what. That said, smaller teams or businesses with only a few software subscriptions may find the platform more than they actually need."
Decision Snapshot

BetterCloud Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

BetterCloud Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About BetterCloud

BetterCloud is a comprehensive management platform developed for optimizing and securing software applications used in business environments. It excels in managing popular SaaS applications like Google Workspace, Microsoft 365, and Slack. With BetterCloud, administrators can automate complex IT tasks, ensuring seamless operations and improved efficiency. The software offers robust features for user lifecycle management, which is particularly useful for onboarding and offboarding employees. Its data protection capabilities safeguard sensitive information, enabling compliance with various regulations. BetterCloud also provides insightful reports and analytics, giving IT teams a clear view of application usage and security. This user-friendly tool streamlines IT operations, making it an essential asset for businesses aiming to harness the power of their SaaS applications effectively.
Company BetterCloud
Founded 2011
Headquarters United States
Employees 101-500

Support

Email Chat Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Computer Software E-commerce Information Technology & Services

Why Choose BetterCloud

Problem it Solves

  • Problem it Solves Streamlining And Securing SaaS Application Management For Businesses

Target Users

  • Target Users IT Administrators
  • Target Users SaaS Operations Managers
  • Target Users Security Professionals
  • Target Users Compliance Officers
  • Target Users CIOs

Core Use Case

  • Core Use Case Automate IT Workflows
  • Core Use Case Manage SaaS Applications
  • Core Use Case Enhance Data Security
  • Core Use Case Streamline User Onboarding
  • Core Use Case Monitor Application Usage

USP

  • USP Streamline SaaS Management With Automated Security And Operational Efficiency

Pros

  • Pros Centralizes SaaS app management across dozens of tools in one place
  • Pros Automated onboarding and offboarding cuts IT workload dramatically
  • Pros Catches security risks before they become actual data breaches
  • Pros Policy enforcement runs in the background without constant manual intervention
  • Pros Deep visibility into how employees actually use SaaS applications daily
  • Pros Alert configurations let teams respond to threats on their own terms
  • Pros Integrates well with Google Workspace and Microsoft 365 out of the box
  • Pros Audit logs stay clean and detailed enough for real compliance needs

Cons

  • Cons Workflow automation setup demands significant technical know-how from administrators
  • Cons Advanced security policies mostly locked behind enterprise-tier pricing
  • Cons Reporting depth falls short for teams needing granular analytics
  • Cons Smaller organizations may find the platform scope overwhelming
Editorial Buyer Guidance

Who Is BetterCloud Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining And Securing SaaS Application Management For Businesses

Target Users

  • IT Administrators
  • SaaS Operations Managers
  • Security Professionals
  • Compliance Officers
  • CIOs

Core Use Cases

  • Automate IT Workflows
  • Manage SaaS Applications
  • Enhance Data Security
  • Streamline User Onboarding
  • Monitor Application Usage

Unique Selling Point

Streamline SaaS Management With Automated Security And Operational Efficiency

Strengths and Limitations

BetterCloud Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Centralizes SaaS app management across dozens of tools in one place
  • Automated onboarding and offboarding cuts IT workload dramatically
  • Catches security risks before they become actual data breaches
  • Policy enforcement runs in the background without constant manual intervention
  • Deep visibility into how employees actually use SaaS applications daily
  • Alert configurations let teams respond to threats on their own terms
  • Integrates well with Google Workspace and Microsoft 365 out of the box
  • Audit logs stay clean and detailed enough for real compliance needs
!

Cons

  • Workflow automation setup demands significant technical know-how from administrators
  • Advanced security policies mostly locked behind enterprise-tier pricing
  • Reporting depth falls short for teams needing granular analytics
  • Smaller organizations may find the platform scope overwhelming
Category-Based Capabilities

BetterCloud Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Workflow Management Software 29 selected features Open category ↗ ⌄
Approval Process Control Reporting/Analytics Activity Dashboard Activity Tracking Role-Based Permissions Calendar Management Compliance Tracking Alerts/Notifications No-Code Email Management Real Time Notifications Collaboration Tools Document Storage Real Time Reporting Rules-Based Workflow Graphical Workflow Editor Task Management Search/Filter Monitoring Progress Tracking Document Management Drag & Drop Template Management Workflow Configuration Business Process Automation Commenting/Notes Access Controls/Permissions Forms Management Project Workflow
IT Management Software 29 selected features Open category ↗ ⌄
Change Management SLA Management Activity Tracking Knowledge Management Dashboard Audit Management Self Service Portal Patch Management Capacity Management Configuration Management License Management Alerts/Notifications Inventory Management Compliance Management Remote Access/Control Server Monitoring Event Logs Task Management Incident Management SSL Security Audit Trail Access Controls/Permissions Ticket Management Maintenance Scheduling Chat/Messaging Issue Auditing IT Asset Tracking IT Risk Management Network Security
Cloud Management Software 25 selected features Open category ↗ ⌄
Cost Management Compliance Management Server Monitoring User Management Event Logs Configurable Workflow Access Controls/Permissions Alerts/Notifications Secure Data Storage Activity Tracking Configuration Management Data Visualization Database Support Capacity Analytics Audit Management Multi-Cloud Management Monitoring Resource Management Data Storage Management Performance Analysis Data Migration SLA Management Application Management Data Import/Export Cloud Encryption
Cloud Security Software 12 selected features Open category ↗ ⌄
Threat Intelligence Reporting/Analytics Vulnerability Protection Vulnerability Scanning Compliance Management Alerts/Notifications Access Controls/Permissions Real-Time Monitoring Incident Management Behavioral Analytics Endpoint Management Cloud Encryption
Data Loss Prevention Software 6 selected features Open category ↗ ⌄
Policy Management Sensitive Data Identification Web Threat Management Incident Management Whitelisting/Blacklisting Compliance Tracking
IT Asset Management Software 16 selected features Open category ↗ ⌄
Contract/License Management Compliance Tracking Cost Tracking Procurement Management Supplier Management Configuration Management Asset Tracking Maintenance Management Reporting/Analytics Audit Management Inventory Management Change Management Requisition Management Support Ticket Management Barcode/Ticket Scanning Alerts/Notifications
License Management Software 10 selected features Open category ↗ ⌄
Node Management License Tracking License Inventory Configuration Management Product Activation Portable License Trial License Access Controls/Permissions Copy Protection Reporting/Analytics
No Code Platform Software 9 selected features Open category ↗ ⌄
Collaboration Tools Drag & Drop Integrations Management Performance Metrics Pre-Built Modules Workflow Management Deployment Management Visual Modeling Web/Mobile App Development
Robotic Process Automation Software 8 selected features Open category ↗ ⌄
Process Builder Integration into Third Party Applications Code-free Development Reporting/Analytics Attended Automation Unattended Automation Optical Character Recognition Image Recognition
SaaS Management Software 9 selected features Open category ↗ ⌄
SaaS Operations Management Vendor Management Spend Management Shadow IT Detection Usage Tracking/Analytics License Management Renewal Management Subscription Management Onboarding
Spend Management Software 10 selected features Open category ↗ ⌄
Spend Control Approval Workflow Procurement Management Prepaid Cards Spend Analysis Multi-Currency Receipt Management Budgeting/Forecasting Supplier Management Expense Tracking
Connected Applications

BetterCloud Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

BetterCloud Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Annual Subscription, Monthly Subscription
Verified User Feedback

BetterCloud Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a BetterCloud Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Jerin R.
Jerin R. Infrastructure Engineer

BetterCloud Makes IT Easy

One of the best use cases has been handling employee termination processes which helped optimize IT resources and improve role utilization The workflow management feature is extremely powerful allowing multiple workflows based on business needs and it has become part of our daily operations The product still has limited presence in India and wider adoption would be great in such a growing IT market

Reviewed on May, 2023
Brian B.
Brian B. Admin

Using BetterCloud Every Day

I genuinely like this platform and cannot imagine managing operations without it The customer service is excellent and the ability to provide granular admin access to frontline IT teams is very helpful Workflow setup is flexible and efficient Some domain syncs only update once or twice daily which is not a major issue but more frequent syncing would be better

Reviewed on May, 2023
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Frequently Asked Questions

BetterCloud FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

BetterCloud is a comprehensive management platform developed for optimizing and securing software applications used in business environments. It excels in managing popular SaaS applications like Google Workspace, Microsoft 365, and Slack. With BetterCloud, administrators can automate complex IT tasks, ensuring seamless operations and improved efficiency. The software offers robust features for user lifecycle management, which is particularly useful for onboarding and offboarding employees. Its data protection capabilities safeguard sensitive information, enabling compliance with various regulations. BetterCloud also provides insightful reports and analytics, giving IT teams a clear view of application usage and security. This user-friendly tool streamlines IT operations, making it an essential asset for businesses aiming to harness the power of their SaaS applications effectively.

  • No, BetterCloud does not offer a free version.

  • No, BetterCloud does not offer any free trial.

  • BetterCloud supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • No, BetterCloud does not offer an API.

  • BetterCloud can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , Asana , Google Workspace , Workday HCM , Slack , Zoom Meetings , AWS Cloud , Trello , Zendesk Suite , Okta , Microsoft 365 , Dropbox , ServiceNow , Azure Active Directory External Identities , ServiceNow

  • BetterCloud offers support with the following options:
    • Email , Chat , Knowledge Base

  • BetterCloud offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • BetterCloud supports the following languages:
    • English

  • Following are the typical users of the BetterCloud:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • BetterCloud supports the following deployment:
    • Cloud Hosted

  • BetterCloud supports the following devices and operating systems:
    • Web-Based
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