Pulseway

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Remote monitoring & management that works for you

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Pulseway

"IT teams that need to monitor and manage systems from anywhere tend to find Pulseway a practical choice. The mobile-first approach makes it easy to respond to alerts and handle issues without being tied to a desk. This works well for small to mid-sized teams that need quick visibility into their infrastructure. That said, larger organizations with more complex environments may find the platform feels a bit limited as their operational needs grow."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Pulseway Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$44 / month
Free TrialAvailable
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersIreland
✎
Buyer Contribution

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Product Overview

Pulseway Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Pulseway

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system performance, hardware status, and critical alerts. The platform facilitates proactive issue resolution by providing remote access to systems for troubleshooting. Pulseway supports the automation of routine tasks and ensures security through features like antivirus integration. Its user-friendly interface and customizable alerts make it a valuable tool for IT professionals seeking efficient remote management of servers, workstations, and networks, ultimately enhancing overall operational productivity.
Company MMSOFT Design
Founded 2011
Headquarters Ireland
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 2 languages available
English German
Industries Served 1 industry available
Information Technology & Services

Why Choose Pulseway

Problem it Solves

  • Problem it Solves Real-time IT Monitoring And Management For Remote Teams

Target Users

  • Target Users IT Administrators
  • Target Users Managed Service Providers
  • Target Users System Integrators
  • Target Users Small To Medium-sized Business Owners
  • Target Users Enterprise IT Teams

Core Use Case

  • Core Use Case Monitor IT Systems
  • Core Use Case Automate Routine Tasks
  • Core Use Case Manage Remote Devices
  • Core Use Case Receive Real-time Alerts
  • Core Use Case Generate Detailed Reports

USP

  • USP Real-time IT Monitoring And Management From Any Device

Pros

  • Pros Mobile-first design lets IT teams manage systems from anywhere
  • Pros Real-time alerts notify admins instantly when issues arise
  • Pros Patch management covers Windows, macOS, and third-party apps efficiently
  • Pros Remote control works smoothly without requiring complex network configurations
  • Pros Built-in automation handles repetitive tasks without extra scripting knowledge
  • Pros PSA and RMM tools combined reduce the need for multiple platforms
  • Pros Affordable pricing makes it accessible for smaller MSPs and IT teams

Cons

  • Cons Mobile app, while central, feels overwhelming for first-time admins
  • Cons Automation rules become harder to manage as environments scale
  • Cons Pricing climbs noticeably once monitoring targets grow beyond basics
  • Cons Reporting depth leaves analytics-focused IT teams wanting more
Editorial Buyer Guidance

Who Is Pulseway Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Real-time IT Monitoring And Management For Remote Teams

Target Users

  • IT Administrators
  • Managed Service Providers
  • System Integrators
  • Small To Medium-sized Business Owners
  • Enterprise IT Teams

Core Use Cases

  • Monitor IT Systems
  • Automate Routine Tasks
  • Manage Remote Devices
  • Receive Real-time Alerts
  • Generate Detailed Reports

Unique Selling Point

Real-time IT Monitoring And Management From Any Device

Strengths and Limitations

Pulseway Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Mobile-first design lets IT teams manage systems from anywhere
  • Real-time alerts notify admins instantly when issues arise
  • Patch management covers Windows, macOS, and third-party apps efficiently
  • Remote control works smoothly without requiring complex network configurations
  • Built-in automation handles repetitive tasks without extra scripting knowledge
  • PSA and RMM tools combined reduce the need for multiple platforms
  • Affordable pricing makes it accessible for smaller MSPs and IT teams
!

Cons

  • Mobile app, while central, feels overwhelming for first-time admins
  • Automation rules become harder to manage as environments scale
  • Pricing climbs noticeably once monitoring targets grow beyond basics
  • Reporting depth leaves analytics-focused IT teams wanting more
Category-Based Capabilities

Pulseway Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

MSP Software 29 selected features Open category ↗ ⌄

Founded in 2011, Pulseway is the ultimate all-in-one unified IT management platform for managed service providers that powers remote monitoring and management, automation, patching, backup management, mobile device management and robust reporting to boost business productivity and maximize revenue and customer satisfaction.

Help Desk Management Event Logs CRM Activity Tracking Server Monitoring Issue Management Self Service Portal Billing & Invoicing Configuration Management Dashboard Compliance Management Real Time Updates Project Management Patch Management SLA Management Remote Monitoring & Management Backup and Recovery Inventory Management Support Ticket Management Incident Management Maintenance Scheduling Policy Management Anti Virus IT Asset Tracking Task Management Real Time Analytics Performance Metrics Active Directory Integration Contract/License Management
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog Alerts/Escalation Multi-Channel Communication Configuration Management Inventory Management Approval Process Control Contract/License Management Asset Tracking Prioritization Activity Tracking Change Management Knowledge Base Management Self Service Portal Incident Management Alerts/Notifications Chat/Messaging Project Management SLA Management Access Controls/Permissions Problem Management Availability Management Support Ticket Management Surveys & Feedback Help Desk Management Capacity Management Release Management Asset Lifecycle Management Task Management Audit Trail Remote Access & Monitoring
IT Management Software 29 selected features Open category ↗ ⌄
Change Management SLA Management Activity Tracking Knowledge Management Dashboard Audit Management Self Service Portal Patch Management Capacity Management Configuration Management License Management Alerts/Notifications Inventory Management Compliance Management Remote Access/Control Server Monitoring Event Logs Task Management Incident Management SSL Security Audit Trail Access Controls/Permissions Ticket Management Maintenance Scheduling Chat/Messaging Issue Auditing IT Asset Tracking IT Risk Management Network Security
Data Center Management Software 21 selected features Open category ↗ ⌄
Multi-User Collaboration Inventory Management Access Controls/Permissions Real Time Updates Power Management Compliance Management Event Logs SSL Security Uptime Reporting Capacity Management Alerts/Notifications Prioritization Role-Based Permissions Server Monitoring Configuration Management IT Asset Tracking Audit Management Data Import/Export Change Management Data Storage Management Performance Monitoring
Asset Tracking Software 23 selected features Open category ↗ ⌄
Activity Tracking Location Tracking Work Order Management Audit Management Contract/License Management Inventory Management Equipment Tracking Reservations Management Cost Tracking Maintenance Management Inventory Tracking Barcoding/RFID Disposal Management Check-in/Check-out Asset Lifecycle Management Compliance Management Maintenance Scheduling IT Asset Tracking Multi-Location Depreciation Management Fixed Asset Management Purchase Order Management GPS
Application Performance Management Software 19 selected features Open category ↗ ⌄
Diagnostic Tools Collaboration Tools Event Logs Alerts/Notifications Performance Metrics Issue Tracking Reporting/Analytics Real Time Reporting Audit Management Root Cause Analysis Incident Management Baseline Manager Transaction Monitoring Server Monitoring Uptime Reporting Access Controls/Permissions Application Management Database Monitoring Container Monitoring
IT Asset Management Software 16 selected features Open category ↗ ⌄

Pulseway supports IT asset management by providing real-time visibility into servers, workstations, and network devices from a centralized dashboard. It helps IT teams track device inventory, monitor asset health, and maintain accurate system details while using automation and monitoring features to manage and optimize IT assets efficiently across distributed environments.

Contract/License Management Compliance Tracking Cost Tracking Procurement Management Supplier Management Configuration Management Asset Tracking Maintenance Management Reporting/Analytics Audit Management Inventory Management Change Management Requisition Management Support Ticket Management Barcode/Ticket Scanning Alerts/Notifications
IT Service Software 19 selected features Open category ↗ ⌄
Release Management Contract/License Management Knowledge Management Activity Dashboard Self Service Portal Workflow Management Service Catalog Third-Party Integrations Configuration Management Alerts/Notifications Inventory Management Change Management Problem Management Compliance Management Task Management Support Ticket Management Real-Time Monitoring Resource Allocation & Planning Service Request Management
Network Access Control (NAC) Software 8 selected features Open category ↗ ⌄
Policy Creation Access Controls/Permissions Profiling Multiple Authentication Methods Dashboard Remote Access/Control Multi-Device Support Intrusion Prevention System
Network Management Software 17 selected features Open category ↗ ⌄
Remote Access/Control Relationship Mapping Network Provisioning Alerts/Notifications Issue Management Troubleshooting Dashboard Endpoint Protection Data Visualization Performance Metrics Continuous Monitoring Network Analysis Network Resource Management Configuration Management Remediation Management Event Logs Access Controls/Permissions
Network Mapping Software 9 selected features Open category ↗ ⌄
Color Codes/Icons Map Exporting Reporting/Analytics On-Demand Mapping Compliance Tracking Device Auto Discovery Location-Based Mapping Self-Updating Maps Hierarchical Mapping
Network Monitoring Software 19 selected features Open category ↗ ⌄
Simple Network Management Protocol (SNMP) IP Address Monitoring Web Traffic Reporting Patch Management Uptime Reporting Dashboard Bandwidth Monitoring Network Resource Management Threshold Alerts Incident Management Baseline Manager Service Level Agreement (SLA) Management Reporting & Statistics Network Analysis Real-Time Data Server Monitoring Event Logs Performance Metrics Device Auto Discovery
Network Troubleshooting Software 20 selected features Open category ↗ ⌄
Mobile Network Troubleshooting Web Traffic Reporting Network Analysis Monitoring Remote Monitoring & Management Configuration Management Activity Dashboard Server Monitoring Connectivity Management Diagnostic Tools Performance Management Network Monitoring Uptime Reporting Real-Time Monitoring Change Management Alerts/Escalation Event Logs Data Visualization Intrusion Prevention System Bug/Issue Capture
Patch Management Software 17 selected features Open category ↗ ⌄
Alerts/Notifications Customization Patch Testing Dashboard Access Controls/Permissions Approval Process Control Patch Prioritization Policy Management Automatic Patch Deployment Remote Access/Control Scheduling Remote Update/Installation Server Monitoring Network Wide Management Vulnerability Scanning Compliance Management Automatic Scans
Remote Desktop Software 13 selected features Open category ↗ ⌄
Real-Time Chat Screen Sharing Access Controls/Permissions Diagnostics Tools Mobile Access Remote Printing Reporting/Analytics Screen Recording Remote Access/Control File Transfer Multiple Monitor Access Collaboration Tools Troubleshooting
Remote Monitoring and Management Software 19 selected features Open category ↗ ⌄
Configuration Management Task Management IT Asset Management Remediation Management User Management Vulnerability Scanning Real-time Alerts For MSPs Policy Management Maintenance Scheduling Network Monitoring Real-Time Monitoring Audit Trail Patch Management Mobile Access Uptime Reporting Support Ticket Management Deployment Management Compliance Management
Remote Support Software 17 selected features Open category ↗ ⌄
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Server Management Software 12 selected features Open category ↗ ⌄
Scheduling Capacity Planning Event Logs Incident Management Maintenance Scheduling CPU Monitoring Real-Time Monitoring Patch Management Server Monitoring Virtual Machine Monitoring Email Monitoring Credential Management
Server Monitoring Software 13 selected features Open category ↗ ⌄
API Inventory Management Event Logs Server Monitoring Capacity Management Uptime Reporting Web Traffic Reporting Alerts/Escalation Data Visualization Activity Dashboard Diagnostic Tools Performance Monitoring Reporting/Analytics
Unified Endpoint Management (UEM) Software 14 selected features Open category ↗ ⌄
Endpoint Protection Patch Management Deployment Management App Management Remote Access & Monitoring Process/Workflow Automation Configuration Management Policy Management Mobile Content Management Encryption Support Ticket Management User Management Compliance Management BYOD Management
Website Monitoring Software 13 selected features Open category ↗ ⌄
Real-Time Monitoring Transaction Monitoring Event Logs Visitor Tracking Uptime Reporting Availability Testing Real-Time Notifications Performance Metrics Activity Dashboard Alerts/Notifications Data Visualization FTP Monitoring Server Monitoring
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄
Access Controls/Permissions Activity Dashboard Alerts/Escalation Asset Lifecycle Management Automated Responses Automated Routing Change Management Collaboration Tools Configurable Workflow Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Help Desk Management Incident Management IT Asset Management Knowledge Base Management Macros/Templated Responses Multi-Channel Communication Multi-Language Prioritization Problem Management Release Management Reporting/Analytics Self Service Portal Service Catalog Service Reporting Support Ticket Management Support Ticket Tracking Task Management
Connected Applications

Pulseway Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 12 integrations
Pricing Information

Pulseway Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Usage Based
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription, Monthly Payment
Pricing Page ↗
Starter
$44 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Pulseway Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Pulseway Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Haley W
Haley W Owner

Pulseway is Amazing!!

Amazing experience, the team is respectful and truly goes above and beyond. The ease of use combined with excellent customer service makes it stand out.

Reviewed on March, 2025
David S
David S IP Manager

So far so good

So far it has been a great experience, and even though I am only using a small portion of its full capabilities, it works very well for my needs. The pricing is reasonable for what you get, offering full monitoring and remote access for a low monthly cost per workstation. It does not yet support monitoring iOS devices, although it can still be used on iPad or iPhone to monitor Mac, Windows, or Linux systems.

Reviewed on October, 2024
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Frequently Asked Questions

Pulseway FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system performance, hardware status, and critical alerts. The platform facilitates proactive issue resolution by providing remote access to systems for troubleshooting. Pulseway supports the automation of routine tasks and ensures security through features like antivirus integration. Its user-friendly interface and customizable alerts make it a valuable tool for IT professionals seeking efficient remote management of servers, workstations, and networks, ultimately enhancing overall operational productivity.

  • No, Pulseway does not offer a free version.

  • Yes, Pulseway offers a free trial.

  • No, Credit Card details are not required for the Pulseway trial.

  • Pulseway offers the following pricing plans & packages:

    Starter

    $44 Per Month

  • Pulseway supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Pulseway offers an API.

  • Pulseway can be integrated with the following applications:

    • ServiceNow , Jira , Datadog , Amazon CloudWatch , Google Workspace , Slack , Splunk Enterprise , Zendesk Suite , PagerDuty , Microsoft Teams , Zapier , ServiceNow , Microsoft Azure , ServiceNow , jira

  • Pulseway offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Pulseway offers training with the following options:
    • In-person , Webinar , Documentation

  • Pulseway supports the following languages:
    • English , German

  • Following are the typical users of the Pulseway:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Pulseway supports the following deployment:
    • Cloud Hosted

  • Pulseway supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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