Pulseway vs ServiceNow – Find the Best Fit for You

Trying to decide between Pulseway and ServiceNow? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

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In-Depth Comparison of Pulseway and ServiceNow

Product
Review & Ratings

   4.8

 (2 Reviews)

No reviews available
Description

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a... Read more about Pulseway

ServiceNow is the premier cloud-based software platform designed to transform and automate service delivery across the modern enterprise. While famous for its powerful IT Service Management (ITSM) solutions—including robust incident... Read more about ServiceNow

Free Trial

Available

NA
Starting Price

$44 Per month

Contact Vendor

Problem It Solves
  • Problem It Solves Real-time IT Monitoring And Management For Remote Teams
  • Problem It Solves Streamlining IT Service Management And Automating Workflows For Improved Efficiency
Core Use Cases
  • Core Use Cases Monitor IT Systems
  • Core Use Cases Automate Routine Tasks
  • Core Use Cases Manage Remote Devices
  • Core Use Cases Receive Real-time Alerts
  • Core Use Cases Generate Detailed Reports
  • Core Use Cases Automate Workflow Processes
  • Core Use Cases Manage IT Service Requests
  • Core Use Cases Monitor System Performance
  • Core Use Cases Facilitate Incident Resolution
  • Core Use Cases Streamline Employee Onboarding
Target Users
  • Target Users IT Administrators
  • Target Users Managed Service Providers
  • Target Users System Integrators
  • Target Users Small To Medium-sized Business Owners
  • Target Users Enterprise IT Teams
  • Target Users IT Professionals
  • Target Users HR Personnel
  • Target Users Customer Service Agents
  • Target Users Security Operations Teams
  • Target Users Business Managers
Industry Fit
  • Industry Fit IT Services
  • Industry Fit Healthcare
  • Industry Fit Education
  • Industry Fit Manufacturing
  • Industry Fit Financial Services
  • Industry Fit Retail
  • Industry Fit Information Technology
  • Industry Fit Healthcare
  • Industry Fit Financial Services
  • Industry Fit Telecommunications
  • Industry Fit Education
  • Industry Fit Manufacturing
Key Features
  • Key Features Real-time Monitoring
  • Key Features Remote Management
  • Key Features Automated Alerts
  • Key Features Mobile Access
  • Key Features Customizable Dashboards
  • Key Features Integration Capabilities
  • Key Features User-friendly Interface
  • Key Features Automated Workflows
  • Key Features Real-time Analytics
  • Key Features Scalable Architecture
  • Key Features Integrated IT Solutions
  • Key Features Customizable Dashboards
USP
  • USP Real-time IT Monitoring And Management From Any Device
  • USP Streamline Workflows For Enhanced Productivity And Seamless Collaboration
Integrations
Popular Integrations
Category Features
Other Information
Deployment
  • Deployment Cloud Hosted
  • Deployment Cloud Hosted
Devices Supported
  • Devices Supported Web-Based
  • Devices Supported IPhone
  • Devices Supported Android
  • Devices Supported Windows
  • Devices Supported Linux
  • Devices Supported Web-Based
  • Devices Supported IPhone
  • Devices Supported Android
  • Devices Supported Windows
  • Devices Supported Mac
Pricing Model
  • Pricing Model Usage Based
  • Pricing Model Contact Vendor
Support
  • Support 24x7 Support
  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base
  • Support 24x7 Support
  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base
Target Company Size
  • Target Company Size Self-Employed
  • Target Company Size Small-Business
  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business
  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business
Alternative Pages View Pulseway Alternatives View ServiceNow Alternatives

Pulseway

   5.0

 (2 Reviews)

ServiceNow

No reviews available

Pulseway

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a... Read more about Pulseway

ServiceNow

ServiceNow is the premier cloud-based software platform designed to transform and automate service delivery across the modern enterprise. While famous for its powerful IT Service Management (ITSM) solutions—including robust incident... Read more about ServiceNow

Pulseway

Available

ServiceNow

NA

Pulseway

$44 Per month

ServiceNow

Contact Vendor

Pulseway

  • Problem It Solves Real-time IT Monitoring And Management For Remote Teams

ServiceNow

  • Problem It Solves Streamlining IT Service Management And Automating Workflows For Improved Efficiency

Pulseway

  • Core Use Cases Monitor IT Systems
  • Core Use Cases Automate Routine Tasks
  • Core Use Cases Manage Remote Devices
  • Core Use Cases Receive Real-time Alerts
  • Core Use Cases Generate Detailed Reports

ServiceNow

  • Core Use Cases Automate Workflow Processes
  • Core Use Cases Manage IT Service Requests
  • Core Use Cases Monitor System Performance
  • Core Use Cases Facilitate Incident Resolution
  • Core Use Cases Streamline Employee Onboarding

Pulseway

  • Target Users IT Administrators
  • Target Users Managed Service Providers
  • Target Users System Integrators
  • Target Users Small To Medium-sized Business Owners
  • Target Users Enterprise IT Teams

ServiceNow

  • Target Users IT Professionals
  • Target Users HR Personnel
  • Target Users Customer Service Agents
  • Target Users Security Operations Teams
  • Target Users Business Managers

Pulseway

  • Industry Fit IT Services
  • Industry Fit Healthcare
  • Industry Fit Education
  • Industry Fit Manufacturing
  • Industry Fit Financial Services
  • Industry Fit Retail

ServiceNow

  • Industry Fit Information Technology
  • Industry Fit Healthcare
  • Industry Fit Financial Services
  • Industry Fit Telecommunications
  • Industry Fit Education
  • Industry Fit Manufacturing

Pulseway

  • Key Features Real-time Monitoring
  • Key Features Remote Management
  • Key Features Automated Alerts
  • Key Features Mobile Access
  • Key Features Customizable Dashboards
  • Key Features Integration Capabilities

ServiceNow

  • Key Features User-friendly Interface
  • Key Features Automated Workflows
  • Key Features Real-time Analytics
  • Key Features Scalable Architecture
  • Key Features Integrated IT Solutions
  • Key Features Customizable Dashboards

Pulseway

  • USP Real-time IT Monitoring And Management From Any Device

ServiceNow

  • USP Streamline Workflows For Enhanced Productivity And Seamless Collaboration

Category Features

Change Management

Pulseway

ServiceNow

SLA Management

Pulseway

ServiceNow

Activity Tracking

Pulseway

ServiceNow

Knowledge Management

Pulseway

ServiceNow

Dashboard

Pulseway

ServiceNow

Audit Management

Pulseway

ServiceNow

Self Service Portal

Pulseway

ServiceNow

Patch Management

Pulseway

ServiceNow

Capacity Management

Pulseway

ServiceNow

Configuration Management

Pulseway

ServiceNow

License Management

Pulseway

ServiceNow

Alerts/Notifications

Pulseway

ServiceNow

Inventory Management

Pulseway

ServiceNow

Compliance Management

Pulseway

ServiceNow

Remote Access/Control

Pulseway

ServiceNow

Server Monitoring

Pulseway

ServiceNow

Event Logs

Pulseway

ServiceNow

Task Management

Pulseway

ServiceNow

Incident Management

Pulseway

ServiceNow

SSL Security

Pulseway

ServiceNow

Audit Trail

Pulseway

ServiceNow

Access Controls/Permissions

Pulseway

ServiceNow

Ticket Management

Pulseway

ServiceNow

Maintenance Scheduling

Pulseway

ServiceNow

Chat/Messaging

Pulseway

ServiceNow

Issue Auditing

Pulseway

ServiceNow

IT Asset Tracking

Pulseway

ServiceNow

IT Risk Management

Pulseway

ServiceNow

Network Security

Pulseway

ServiceNow

Artificial Intelligence

Pulseway

ServiceNow

Contract/License Management

Pulseway

ServiceNow

Compliance Tracking

Pulseway

ServiceNow

Cost Tracking

Pulseway

ServiceNow

Procurement Management

Pulseway

ServiceNow

Supplier Management

Pulseway

ServiceNow

Configuration Management

Pulseway

ServiceNow

Asset Tracking

Pulseway

ServiceNow

Maintenance Management

Pulseway

ServiceNow

Reporting/Analytics

Pulseway

ServiceNow

Audit Management

Pulseway

ServiceNow

Inventory Management

Pulseway

ServiceNow

Change Management

Pulseway

ServiceNow

Requisition Management

Pulseway

ServiceNow

Support Ticket Management

Pulseway

ServiceNow

Barcode/Ticket Scanning

Pulseway

ServiceNow

Alerts/Notifications

Pulseway

ServiceNow

Artificial Intelligence

Pulseway

ServiceNow

Release Management

Pulseway

ServiceNow

Contract/License Management

Pulseway

ServiceNow

Knowledge Management

Pulseway

ServiceNow

Activity Dashboard

Pulseway

ServiceNow

Self Service Portal

Pulseway

ServiceNow

Workflow Management

Pulseway

ServiceNow

Service Catalog

Pulseway

ServiceNow

Third-Party Integrations

Pulseway

ServiceNow

Configuration Management

Pulseway

ServiceNow

Alerts/Notifications

Pulseway

ServiceNow

Inventory Management

Pulseway

ServiceNow

Change Management

Pulseway

ServiceNow

Problem Management

Pulseway

ServiceNow

Compliance Management

Pulseway

ServiceNow

Task Management

Pulseway

ServiceNow

Support Ticket Management

Pulseway

ServiceNow

Real-Time Monitoring

Pulseway

ServiceNow

Resource Allocation & Planning

Pulseway

ServiceNow

Service Request Management

Pulseway

ServiceNow

Artificial Intelligence

Pulseway

ServiceNow

Other Information

Pulseway

  • Deployment Cloud Hosted

ServiceNow

  • Deployment Cloud Hosted

Pulseway

  • Devices Supported Web-Based
  • Devices Supported IPhone
  • Devices Supported Android
  • Devices Supported Windows
  • Devices Supported Linux

ServiceNow

  • Devices Supported Web-Based
  • Devices Supported IPhone
  • Devices Supported Android
  • Devices Supported Windows
  • Devices Supported Mac

Pulseway

  • Pricing Model Usage Based

ServiceNow

  • Pricing Model Contact Vendor

Pulseway

  • Support 24x7 Support
  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base

ServiceNow

  • Support 24x7 Support
  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base

Pulseway

  • Target Company Size Self-Employed
  • Target Company Size Small-Business
  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business

ServiceNow

  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business

FAQs About Pulseway vs ServiceNow

In comparing Pulseway and ServiceNow, both platforms offer robust IT management solutions, but they cater to different needs. Pulseway excels in real-time monitoring and remote management, making it ideal for small to medium-sized businesses seeking agility and ease of use. Conversely, ServiceNow provides a comprehensive suite of IT service management tools, suitable for larger enterprises requiring extensive customization and integration capabilities. Ultimately, the choice between the two depends on the organization's size, complexity, and specific IT management requirements.