Trying to decide between New Relic and Pulseway? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with New Relic on the left and Pulseway on the right.
New Relic
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Pulseway
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
New Relic is a powerful software analytics platform that gives businesses a clear view of their digital operations. Think of it as a digital telescope—it observes and analyzes the performance...
Read more about New Relic
Software
Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a...
Read more about PulsewayCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Optimizes Application Performance And User Experience Through Real-time Monitoring And Insights
Real-time Insights For Optimized Digital Performance
Buyer fit
Real-time IT Monitoring And Management For Remote Teams
Real-time IT Monitoring And Management From Any Device
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
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AWS Cloud
Oracle Cloud CX
Microsoft Teams
Microsoft Azure
Amazon CloudWatch
Google Workspace
Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the IT Management Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Change Management | Listed | Listed |
| SLA Management | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Dashboard | Listed | Listed |
| Audit Management | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Patch Management | Listed | Listed |
| Capacity Management | Listed | Listed |
| Configuration Management | Listed | Listed |
| License Management | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Inventory Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Remote Access/Control | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Event Logs | Listed | Listed |
| Task Management | Listed | Listed |
| Incident Management | Listed | Listed |
| SSL Security | Listed | Listed |
| Audit Trail | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Ticket Management | Listed | Listed |
| Maintenance Scheduling | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Issue Auditing | Listed | Listed |
| IT Asset Tracking | Listed | Listed |
| IT Risk Management | Listed | Listed |
| Network Security | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the Application Performance Management Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Diagnostic Tools | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Event Logs | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Issue Tracking | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Real Time Reporting | Listed | Listed |
| Audit Management | Listed | Listed |
| Root Cause Analysis | Listed | Listed |
| Incident Management | Listed | Listed |
| Baseline Manager | Listed | Listed |
| Transaction Monitoring | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Application Management | Listed | Listed |
| Database Monitoring | Listed | Listed |
| Container Monitoring | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Network Management Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Remote Access/Control | Listed | Listed |
| Relationship Mapping | Listed | Listed |
| Network Provisioning | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Issue Management | Listed | Listed |
| Troubleshooting | Listed | Listed |
| Dashboard | Listed | Listed |
| Endpoint Protection | Listed | Listed |
| Data Visualization | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Continuous Monitoring | Listed | Listed |
| Network Analysis | Listed | Listed |
| Network Resource Management | Listed | Listed |
| Configuration Management | Listed | Listed |
| Remediation Management | Listed | Listed |
| Event Logs | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Network Monitoring Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Simple Network Management Protocol (SNMP) | Listed | Listed |
| IP Address Monitoring | Listed | Listed |
| Web Traffic Reporting | Listed | Listed |
| Patch Management | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Dashboard | Listed | Listed |
| Bandwidth Monitoring | Listed | Listed |
| Network Resource Management | Listed | Listed |
| Threshold Alerts | Listed | Listed |
| Incident Management | Listed | Listed |
| Baseline Manager | Listed | Listed |
| Service Level Agreement (SLA) Management | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| Network Analysis | Listed | Listed |
| Real-Time Data | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Event Logs | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Device Auto Discovery | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Network Troubleshooting Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Mobile Network Troubleshooting | Listed | Listed |
| Web Traffic Reporting | Listed | Listed |
| Network Analysis | Listed | Listed |
| Monitoring | Listed | Listed |
| Remote Monitoring & Management | Listed | Listed |
| Configuration Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Connectivity Management | Listed | Listed |
| Diagnostic Tools | Listed | Listed |
| Performance Management | Listed | Listed |
| Network Monitoring | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Change Management | Listed | Listed |
| Alerts/Escalation | Listed | Listed |
| Event Logs | Listed | Listed |
| Data Visualization | Listed | Listed |
| Intrusion Prevention System | Listed | Listed |
| Bug/Issue Capture | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Remote Monitoring and Management Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Configuration Management | Listed | Listed |
| Task Management | Listed | Listed |
| IT Asset Management | Listed | Listed |
| Remediation Management | Listed | Listed |
| User Management | Listed | Listed |
| Vulnerability Scanning | Listed | Listed |
| Real-time Alerts | Listed | Listed |
| For MSPs | Listed | Listed |
| Policy Management | Listed | Listed |
| Maintenance Scheduling | Listed | Listed |
| Network Monitoring | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Audit Trail | Listed | Listed |
| Patch Management | Listed | Listed |
| Mobile Access | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Deployment Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Server Management Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Scheduling | Listed | Listed |
| Capacity Planning | Listed | Listed |
| Event Logs | Listed | Listed |
| Incident Management | Listed | Listed |
| Maintenance Scheduling | Listed | Listed |
| CPU Monitoring | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Patch Management | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Virtual Machine Monitoring | Listed | Listed |
| Email Monitoring | Listed | Listed |
| Credential Management | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Server Monitoring Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| API | Listed | Listed |
| Inventory Management | Listed | Listed |
| Event Logs | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Capacity Management | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Web Traffic Reporting | Listed | Listed |
| Alerts/Escalation | Listed | Listed |
| Data Visualization | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Diagnostic Tools | Listed | Listed |
| Performance Monitoring | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Website Monitoring Software category.
| Feature | New Relic | Pulseway |
|---|---|---|
| Real-Time Monitoring | Listed | Listed |
| Transaction Monitoring | Listed | Listed |
| Event Logs | Listed | Listed |
| Visitor Tracking | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Availability Testing | Listed | Listed |
| Real-Time Notifications | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Data Visualization | Listed | Listed |
| FTP Monitoring | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to New Relic and Pulseway before making a final choice.
Explore other software products that buyers may consider instead of New Relic.
Explore other software products that buyers may consider instead of Pulseway.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps New Relic and Pulseway in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on New Relic and Pulseway.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
