Carbonite

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Carbonite

"Data loss can be costly for any business, and Carbonite helps reduce that risk through reliable backup and recovery. It works quietly in the background, which means teams don't need to think much about managing backups manually. Small to mid-sized businesses tend to find it especially practical for protecting files without needing a dedicated IT team. That said, businesses handling very large volumes of data or needing faster recovery times at scale may find the service limiting."
Decision Snapshot

Carbonite Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$4.92 / month
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersCanada
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Product Overview

Carbonite Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Carbonite

Carbonite is a cloud-based backup software solution designed to protect businesses' critical data from unexpected loss due to hardware failure, cyberattacks, or natural disasters. The software automatically backs up files, folders, and entire systems to secure off-site cloud storage, providing peace of mind in the event of a disaster. Carbonite offers several backup options, including personal and business plans, to cater to different data protection needs. With easy-to-use configuration options and continuous backups, users can ensure that their files are always up to date and retrievable. Additionally, Carbonite provides robust security features, such as encryption and multi-factor authentication, to protect sensitive data from unauthorized access. The software's simple recovery process allows businesses to quickly restore data, minimizing downtime and preventing potential data loss.
Company OpenText
Founded 2004
Headquarters Canada
Employees NA

Support

Email Phone Knowledge Base FAQs/Forum

Training

Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Broadcast Media Chemicals Information Technology & Services Market Research

Why Choose Carbonite

Problem it Solves

  • Problem it Solves Protecting And Recovering Important Data From Loss Or Damage

Target Users

  • Target Users Small Business Owners
  • Target Users IT Professionals
  • Target Users Remote Workers
  • Target Users Individual Consumers
  • Target Users Data Protection Specialists

Core Use Case

  • Core Use Case Backing Up Data
  • Core Use Case Restoring Lost Files
  • Core Use Case Protecting Against Ransomware
  • Core Use Case Accessing Files Remotely
  • Core Use Case Managing Data Storage

USP

  • USP Secure Cloud Backup For Peace Of Mind

Pros

  • Pros Cloud backup runs automatically without interrupting daily work operations
  • Pros Recovery process is straightforward even for non-technical business users
  • Pros Pricing stays affordable compared to most enterprise-grade backup solutions
  • Pros Offsite storage protects data from local hardware failures effectively
  • Pros File versioning lets you roll back to earlier document states
  • Pros OpenText integration adds enterprise content management muscle to backup workflows
  • Pros Continuous backup catches changes in near real-time across devices

Cons

  • Cons Restoration process can feel slower than competing backup solutions
  • Cons Advanced admin controls locked behind higher-tier business plans
  • Cons Managing large backup sets occasionally creates noticeable performance drag
  • Cons Versioning depth for files varies depending on your plan
Editorial Buyer Guidance

Who Is Carbonite Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Protecting And Recovering Important Data From Loss Or Damage

Target Users

  • Small Business Owners
  • IT Professionals
  • Remote Workers
  • Individual Consumers
  • Data Protection Specialists

Core Use Cases

  • Backing Up Data
  • Restoring Lost Files
  • Protecting Against Ransomware
  • Accessing Files Remotely
  • Managing Data Storage

Unique Selling Point

Secure Cloud Backup For Peace Of Mind

Strengths and Limitations

Carbonite Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud backup runs automatically without interrupting daily work operations
  • Recovery process is straightforward even for non-technical business users
  • Pricing stays affordable compared to most enterprise-grade backup solutions
  • Offsite storage protects data from local hardware failures effectively
  • File versioning lets you roll back to earlier document states
  • OpenText integration adds enterprise content management muscle to backup workflows
  • Continuous backup catches changes in near real-time across devices
!

Cons

  • Restoration process can feel slower than competing backup solutions
  • Advanced admin controls locked behind higher-tier business plans
  • Managing large backup sets occasionally creates noticeable performance drag
  • Versioning depth for files varies depending on your plan
Category-Based Capabilities

Carbonite Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Backup Software 26 selected features Open category ↗
Access Controls/Permissions Data Migration Document Storage Backup Log Archiving & Retention Email Alerts Cloud Backup Data Recovery File Management Data Replication Remote Server Options Local Server Options Incremental Backup SSL Security Data Synchronization Policy Management Duplicate Detection Backup Scheduling Backup and Recovery Web Access/Restoration Encryption Disaster Recovery Continuous Backup Automatic Backup Version Control Role-Based Permissions
Business Continuity Software 18 selected features Open category ↗
Monitoring Alerts/Notifications Disaster Recovery Backup and Recovery Risk Assessment Activity Dashboard Incident Management Policy Management Secure Data Storage Action Management Vulnerability Management Document Management Multi-Channel Communication Risk Management Emergency Notification Crisis Management Business Impact Analysis Compliance Management
IT Management Software 29 selected features Open category ↗
Change Management SLA Management Activity Tracking Knowledge Management Dashboard Audit Management Self Service Portal Patch Management Capacity Management Configuration Management License Management Alerts/Notifications Inventory Management Compliance Management Remote Access/Control Server Monitoring Event Logs Task Management Incident Management SSL Security Audit Trail Access Controls/Permissions Ticket Management Maintenance Scheduling Chat/Messaging Issue Auditing IT Asset Tracking IT Risk Management Network Security
Cloud Storage Software 23 selected features Open category ↗
Data Synchronization Secure Data Storage Archiving & Retention File Transfer Alerts/Notifications Mobile Access Version Control Document Management Access Controls/Permissions Document Storage Automatic Backup Data Recovery Encryption Data Storage Management Remote Access/Control Offline Access File Sharing File Management Backup and Recovery Drag & Drop Secure Login Multi-Device Support Real Time Synchronization
Encryption Software 12 selected features Open category ↗
Access Controls/Permissions Event Logs Compliance Management Reporting/Analytics Audit Trail Policy Management Password Management Real-Time Monitoring File Encryption Cloud Encryption Key Management Backup and Recovery
Risk Management Software 23 selected features Open category ↗
Risk Scoring Audit Management Predictive Analytics Exceptions Management Mobile Access Business Process Control Legal Risk Management Alerts/Notifications Operational Risk Management Compliance Management Corrective and Preventive Actions (CAPA) Internal Controls Management Risk Assessment IT Risk Management Reputational Risk Management Response Management Incident Management Audit Trail Risk Analysis Reporting/Analytics Document Management Document Storage Risk Alerts
Connected Applications

Carbonite Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Carbonite Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$4.92 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Carbonite Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Carbonite Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Lori R.
Lori R. Owner

Reliable and Worry-Free Data Backup

Returning to Carbonite has been a game-changer for our data management. The program is simple to implement, and the automatic backups give peace of mind knowing that all our files are secure. While it may be a bit pricier than some alternatives, the reliability and ease of use make it worth the investment for anyone serious about safeguarding their data.

Reviewed on November, 2022
Cindy B.
Cindy B. Office Manager

Convenient and Reliable Cloud Backup

This backup solution has been a lifesaver for both work and personal use. Once installed, it automatically protects all your files, and if anything is accidentally deleted, you can quickly retrieve it online within a short period. The ability to access files from anywhere adds an extra layer of convenience, making it a dependable safety net that our team—and I personally—have come to rely on every day.

Reviewed on November, 2021
Alternative Products

Top Carbonite Alternatives

Explore leading products commonly evaluated alongside Carbonite.

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Frequently Asked Questions

Carbonite FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Carbonite is a cloud-based backup software solution designed to protect businesses' critical data from unexpected loss due to hardware failure, cyberattacks, or natural disasters. The software automatically backs up files, folders, and entire systems to secure off-site cloud storage, providing peace of mind in the event of a disaster. Carbonite offers several backup options, including personal and business plans, to cater to different data protection needs. With easy-to-use configuration options and continuous backups, users can ensure that their files are always up to date and retrievable. Additionally, Carbonite provides robust security features, such as encryption and multi-factor authentication, to protect sensitive data from unauthorized access. The software's simple recovery process allows businesses to quickly restore data, minimizing downtime and preventing potential data loss.

  • No, Carbonite does not offer a free version.

  • Yes, Carbonite offers a free trial.

  • No, Credit Card details are not required for the Carbonite trial.

  • Carbonite offers the following pricing plans & packages:

    Basic

    $4.92 Per Month

  • Carbonite supports the following payment frequencies:

    • Monthly Subscription

  • No, Carbonite does not offer an API.

  • Carbonite can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , Jira , Google Workspace , Veeam Data Platform , Slack , AWS Cloud , Zendesk Suite , Microsoft 365 , Dropbox , ServiceNow , IBM Cloud , ServiceNow , jira

  • Carbonite offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Carbonite offers training with the following options:
    • Documentation , Videos

  • Carbonite supports the following languages:
    • English

  • Following are the typical users of the Carbonite:
    • Self-Employed , Small-Business , Midsize-Business

  • Carbonite supports the following deployment:
    • Cloud Hosted

  • Carbonite supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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