User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, businesses can automate their email campaigns, manage sales pipelines efficiently, and gain valuable insights through detailed analytics. Its user-friendly interface makes it easy to track customer journeys and behavior. Furthermore, the software integrates seamlessly with various third-party applications, making it a versatile and adaptable tool for businesses aiming to improve their customer engagement and overall efficiency.

Does User.com offer a free version?

No, User.com does not offer a free version.

Does User.com offer a free trial?

Yes, User.com offers a free trial.

Are Credit Card details required for the User.com trial?

No, Credit Card details are not required for the User.com trial.

What type of support options does User.com offer?

Email, Phone, Chat, Knowledge Base

What type of training options does User.com offer?

In-person, Webinar, Documentation

What different languages does User.com support?

arabic, chinese, czech, danish, dutch, english, finnish, french, german, hebrew, hungarian, indonesian, italian, japanese, korean, norwegian, polish, portuguese, russian, spanish, swedish, thai, turkish, ukrainian

Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

User.com Reviews Apr 2025: Pricing & Features

Email Management Software

Email Tracking
Contact Management
Auto-Responders
Signature Management
Spam Blocker
Email Marketing
Customer Segmentation
Alerts/Notifications
Email Monitoring
Chat/Messaging
Routing
Canned Responses
Whitelisting/Blacklisting
Search/Filter
Drag & Drop
Campaign Management
Shared Inboxes
Inbox Management
Response Management
Email Templates
Queue Management
Email Distribution
Collaboration Tools
Prioritization

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Marketing Automation Software

Drip Campaigns
Customizable CTAs
Email Marketing
Engagement Tracking
Customizable Forms
ROI Tracking
Website Visitor Tracking
Lead Capture
Marketing Calendar
Dynamic Content
Event Triggered Actions
SMS Marketing
AB Testing
Lead Qualification
Data Import/Export
Conversion Tracking
Social Marketing
Landing Pages
Template Management
Segmentation
Campaign Analytics
Lead Generation
Multi-Channel Communication
Sales Analytics
Lead Management
Multi-Campaign
Multi-Channel Marketing
Marketing Automation
Campaign Management
CRM

Email Marketing Software

Template Management
Event Triggered Actions
AB Testing
Image Library
Email Tracking
Click Tracking
Contact Database
Dynamic Content
Auto-Responders
CRM
Subscriber Management
WYSIWYG Editor
Campaign Analytics
Contact Management
CAN SPAM Compliance
Customer Segmentation
Multi-Channel Marketing
List Management
Spam Blocker
Drag & Drop
Campaign Scheduling
Lead Capture
Drip Campaigns
Landing Pages/Web Forms
Engagement Tracking
Multi-Campaign
eCommerce Integration
Customer Journey Mapping
GDPR Compliance
ROI Tracking

Lead Generation Software

Pipeline Management
Lead Qualification
Contact Management
Email Marketing
Web Forms
Lead Capture
Contact Database
CRM
Activity Tracking
Event Triggered Actions
Campaign Planning
Lead Segmentation
Lead Management
Customer Segmentation
Chat/Messaging
Prospecting Tools
Campaign Management
Engagement Tracking
Auto-Responders
Social Media Integration
Conversion Tracking
Multi-Channel Marketing
Lead Nurturing
Email Management
Campaign Analytics
Drip Campaigns
Landing Pages
Multi-Campaign
Lead Verification
Forms Management
Lead Scoring

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Contact Management Software

Search/Filter
Pipeline Management
Social Media Integration
Data Import/Export
Prospecting Tools
Task Management
Customer Database
Campaign Management
Lead Nurturing
Segmentation
Email Management
CRM
Sales Forecasting
Contact Management
Calendar Management
Document Storage
Drag & Drop
Collaboration Tools
Lead Management
Sales Pipeline Management
Lead Distribution
Email Marketing
Opportunity Management
Data Synchronization
Interaction Tracking
Lead Capture

Online CRM Software

Customizable Templates
Sales Trend Analysis
Calendar Management
Lead Capture
Workflow Management
Interaction Tracking
Opportunity Management
Performance Metrics
Email Management
Pipeline Management
Calendar Sync
Email Marketing
Task Management
Forecasting
Campaign Management
Contact Management
Document Storage
Social Media Integration
Collaboration Tools
Sales Reports
Web-based Deployment
Lead Management
Internal Chat Integration
Lead Generation
Lead Qualification
Marketing Automation
Quotes/Estimates
Referral Tracking
Reporting/Analytics
Territory Management
Deal Management
Lead Nurturing
Role-Based Permissions

Lead Management Software

Lead Nurturing
Sales Reports
Social Media Integration
Monitoring
Pipeline Management
Template Management
Lead Qualification
Calendar Management
Sales Forecasting
Lead Distribution
Prospecting Tools
Task Management
Document Storage
Lead Segmentation
Reminders
Email Tracking
Interaction Tracking
CRM
Web Forms
Email Marketing
Lead Capture
Campaign Management
Contact Management
Workflow Management
Sales Trend Analysis
Source Tracking
Lead Generation
Opportunity Management

Real Estate CRM Software

Referral Tracking
Commission Management
Contact Database
Lead Qualification
Contact Management
Campaign Management
Access Controls/Permissions
Client Management
Email Marketing
Pipeline Management
Lead Management
Activity Dashboard
Lead Nurturing
Interaction Tracking
Reporting/Analytics
Activity Tracking
Document Management
Appointment Management
Alerts/Notifications
Calendar Management
Lead Generation
Lead Distribution
Client/Property Matching
Task Management
Segmentation
Lead Capture
Email Tracking
For Real Estate
Property Database
Omnichannel Communications

Financial CRM Software

Expense Tracking
Forecasting
Template Management
Relationship Tracking
Interaction Tracking
Access Controls/Permissions
Activity Tracking
Client Management
Collaboration Tools
Sales Reports
Email Management
CRM
Search/Filter
Email Marketing
Task Management
Document Management
Lead Management
Calendar Management
Customer Database
Campaign Management
Marketing Automation
Activity Dashboard
Territory Management
Contact Management
Pipeline Management
Lead Capture
For Financial Institutions
Financial Management

SMS Marketing Software

Contact Management
Interaction Tracking
Text-to-Win
Mobile Keywords
SMS Messaging
Message Personalization
Campaign Management
Customer Segmentation
Multi-Campaign
Automated Responses
Reporting/Analytics
Communication Management
Scheduled Messaging
Polls/Voting
Mass Texting
MMS
Contact Database
Chat/Messaging
Campaign Planning
2-Way Messaging
Live Chat
Engagement Tracking
Mobile Coupons
SMS Marketing
Alerts/Notifications
Compliance Management
Reputation Management
Multi-Language
QR Codes
Reminders
Open Rate Tracking

Appointment Scheduling Software

Automated Scheduling
Appointment Management
Customer Database
Credit Card Processing
Client Portal
Electronic Payments
Billing & Invoicing
Recurring Appointments
Client Management
Online Payments
Calendar Management
Multi-Location
SMS Messaging
Group Scheduling
Online Booking
Website Integration
Availability Management
Mobile Access
Booking Management
Email Management

Account Based Marketing Software

Target Account Identification
Lead Nurturing
Campaign Personalization
Lead Qualification
Reporting/Analytics

All-in-One Marketing Platform Software

Lead Management
List Management
Multi-Channel Marketing
Landing Pages/Web Forms
Behavior Analytics
Dynamic Content
Lead Nurturing

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Conversational AI Platform Software

Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot

Predictive Lead Scoring Software

AI/Machine Learning
Alerts/Notifications
Predictive Analytics
Lead Distribution
Lead Qualification
Data Enrichment
Demographic/Firmographic Data
Customizable Scoring
Prioritization
Process/Workflow Automation
Multiple Scoring Models

Push Notifications Software

Geotargeting
A/B Testing
Notification Scheduling
Campaign Management
Behavior Tracking
Campaign Analytics
Web Notifications
Customer Segmentation
App Notifications
SMS Notifications

Remote Work Software

Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management

Retargeting Software

Social Media Retargeting
Geotargeting
Personalization
Conversion Tracking
Recommendations
Audience Targeting
Behavioral Targeting
Mobile Retargeting
Website Visitor Tracking

Sales Force Automation Software

Email Marketing
Campaign Management
Pipeline Management
Lead Management
Lead Capture
Referral Tracking
Sales Activity Management
Performance Metrics
Third-Party Integrations
Customer Database
Territory Management
Activity Dashboard
Forecasting
Contact Management
Task Management
Opportunity Management
Customizable Fields

Small Business eCommerce Software

Order Management
Inventory Management
Shopping Cart
Promotions Management
Email Marketing
Cataloging/Categorization
SEO Management
Mobile Commerce
Website Management
For Small Businesses
Payment Options
Mobile Access
Template Management

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

Customer Relationship Management (CRM) Software

Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
Marketing Automation
Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
Forecasting
Contact Management
Email Management
Lead Generation
Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
Data Import/Export
AI/Machine Learning

User.com Claim

User.com Overview

User.com Screenshot & Video

Contact Details

Support

Training

Licensing & Deployment

Typical Customers

Languages Supported

Industries

User.com Features

Email Management Software

Knowledge Management Software

Customer Service Software

Help Desk Software

Marketing Automation Software

Email Marketing Software

Lead Generation Software

Call Center Software

Live Chat Software

Customer Engagement Software

Contact Management Software

Online CRM Software

Lead Management Software

Real Estate CRM Software

Financial CRM Software

SMS Marketing Software

Appointment Scheduling Software

Account Based Marketing Software

All-in-One Marketing Platform Software

Contact Center Software

Conversational AI Platform Software

Predictive Lead Scoring Software

Push Notifications Software

Remote Work Software

Retargeting Software

Sales Force Automation Software

Small Business eCommerce Software

Customer Support Software

Customer Relationship Management (CRM) Software

User.com Pricing

Pricing Type

Preferred Currency

Free Trial

Free Version

Payment Frequency

Top User.com Alternatives

Zendesk Suite

Slack

Wix

Salesforce Service Cloud

User.com FAQs

What is User.com?

Does User.com offer a free version?

Does User.com offer a free trial?

Are Credit Card details required for the User.com trial?

Does User.com offer an API?

What type of support options does User.com offer?

What type of training options does User.com offer?

What different languages does User.com support?

Who uses the User.com?

What deployment options does User.com support?

What devices and operating systems does User.com support?

User.com Comparisons