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AI-Powered Knowledge Base Software

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Document360 Overview

Document360 is a powerful knowledge management system tailor-made for creating, managing, and publishing a knowledge base effortlessly. Its user-friendly interface enables even non-technical users to create comprehensive documentation, making it ideal for businesses of any size. Key features include category management for organizing content, a robust search function for quick information retrieval, and analytics to track user engagement and article effectiveness. It supports markdown editing and offers version control, ensuring content accuracy and consistency. Additionally, Document360 integrates seamlessly with popular third-party tools, enhancing team collaboration and customer support. Its scalability and customization options make it a versatile choice for both internal team knowledge sharing and external customer support.

Document360 screenshot & Video

Contact Details

  • Kovai.co
  • 2017
  • United Kingdom
  • 1000+

Support

  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • Windows
  • Mac
  • Linux

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English, French, Italian, Spanish

Industries

Banking, Computer Software, E-commerce, Education Management, Financial Services, Hospital & Health Care, Information Services, Legal Services, Manufacturing, Wholesale

Document360 Features

  • Cataloging/Categorization
  • Knowledge Base Management
  • Single Sign On
  • Communication Management
  • SSL Security
  • Text Editing
  • Activity Tracking
  • Social Media Integration
  • Access Controls/Permissions
  • Decision Support
  • Document Management
  • Collaboration Tools
  • Drag & Drop
  • Live Chat
  • Surveys & Feedback
  • Self Service Portal
  • Alerts/Notifications
  • Full Text Search
  • Commenting/Notes
  • Discussions/Forums
  • Tagging
  • Widgets
  • Content Management
  • Content Library
  • Multi-Language
  • Calendar Management

Document360 Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment
Pricing Page  

Plans & Packages

Standard

$149 Per Month

Document360 FAQ's

  • No, Document360 does not offer a free version.

  • Yes, Document360 offers a free trial.

  • No, Credit Card details are not required for the Document360 trial.

  • Document360 offers the following pricing plans & packages:

    Starting Plan:

    $149 Per Month

  • Document360 supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Document360 offers an API.

  • Document360 offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Document360 offers training with the following options:
    • Webinar , Documentation

  • Document360 supports the following languages:
    • English

  • Following are the typical users of the Document360:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Document360 supports the following deployment:
    • Cloud Hosted

  • Document360 supports the following devices and operating systems:
    • Web-Based