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Live Chat Software for Websites and Messaging Apps

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Userlike Overview

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive dashboard, where agents can handle multiple conversations efficiently. Notably, Userlike provides powerful analytics tools to track chat performance and gather customer feedback. It also supports automated chatbots for initial customer inquiries, streamlining the support process. With Userlike, businesses can significantly improve their customer service experience, making it a valuable tool for any customer-focused strategy.

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Userlike Screenshot & Video

Contact Details

  • Vendor Name Userlike
  • Founded 2011
  • Location Germany
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Industries

Information Services, Information Technology & Services

Userlike Features

  • Transfers/Routing
  • Document Storage
  • Mobile Access
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Offline Form
  • Collaboration Tools
  • CRM
  • Interaction Tracking
  • Transcripts/Chat History
  • Contact Management
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
  • Email Management
  • Surveys & Feedback
  • Access Controls/Permissions
  • Offline Access
  • Document Storage
  • Mobile Access
  • App Management
  • Activity Dashboard
  • Compliance Management
  • Audit Management
  • Policy Management
  • Mobile App
  • Remote Access/Control
  • Authentication
  • GPS
  • Push Notifications
  • Usage Tracking/Analytics
  • Backup and Recovery
  • Automatic User/Device Recognition
  • Password Management
  • Performance Monitoring
  • Data Security
  • Mobile Content Management
  • Device Enrollment
  • Wireless Internet Access
  • Asset Tracking
  • Wireless Troubleshooting

Userlike Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
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Userlike FAQs

  • No, Userlike does not offer a free version.

  • No, Userlike does not offer any free trial.

  • No, Credit Card details are not required for the Userlike trial.

  • Yes, Userlike offers an API.

  • Userlike offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Userlike offers training with the following options:
    • Documentation

  • Userlike supports the following languages:
    • Czech , Danish , Dutch , English , Finnish , French , German , Hungarian , Italian , Norwegian , Polish , Portuguese , Russian , Spanish , Swedish , Turkish

  • Following are the typical users of the Userlike:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Userlike supports the following deployment:
    • Cloud Hosted

  • Userlike supports the following devices and operating systems:
    • Web-Based , Android