Best Conversational AI Platform Software

Conversational AI platform software enables businesses to automate and enhance customer interactions using advanced AI technology. These platforms power intelligent chatbots, voice assistants, and conversational interfaces, providing personalized and efficient communication across various channels. Enterprise conversational AI platforms are ideal for businesses looking to scale customer support, drive sales, and improve user experiences. The best conversational AI software offers natural language processing (NLP), sentiment analysis, and integration with CRM and analytics tools. Conversational intelligence software takes this further by analyzing conversations to provide actionable insights, improve team performance, and enhance customer engagement. Conversational analytics software helps organizations measure the impact of interactions, refine strategies, and optimize workflows. Explore top conversational AI platforms and conversation intelligence tools to elevate your communication strategy. Choose solutions that combine automation, analytics, and AI for impactful conversations and smarter decisions.
  • 4.8 avg. rating from 03 reviews

Last Updated: October 01, 2025

786 Software

List of Top Conversational AI Platform Software | Best Enterprise Conversational AI Platforms

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Contextual Guidance

Live Chat

Multi-Channel Communication

Pre-Configured Bot

For Developers

Multi-Language

Code-free Development

Speech Synthesis

Sentiment Analysis

Speech Recognition

Intent Recognition

Reporting/Analytics

Chatbot

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational AI Platform Software that is:

Kait is an advanced conversational AI platform software designed to help businesses create, deploy, and manage intelligent virtual assistants and chatbots effectively. The platform offers a comprehensive suite of tools for designing conversational flows, integrating with various communication channels, and analyzing user interactions, ensuring that businesses can deliver personalized and efficient... Read more about Kait

Free Trial

NA

Pricing Type

Contact Vendor

Location

Kuwait

Revenue Intelligence Platform

Gong is a cutting-edge sales intelligence platform that revolutionizes how sales teams operate. It captures and analyzes sales calls, emails, and meetings to provide actionable insights. The software uses AI to transcribe and examine customer interactions, identifying patterns and trends. This allows sales teams to understand what strategies work best. Gong's real-time feedback helps improve commu... Read more about Gong

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Persado is a powerful artificial intelligence software designed to enhance marketing messaging through AIdriven content generation. The platform utilizes advanced machine learning algorithms to analyze audience preferences and generate personalized messages that resonate with target customers. With Persado, users can create compelling marketing copy for various channels, including email, social me... Read more about Persado

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Odigo is a robust telephony software solution that offers businesses a comprehensive suite of tools to manage their communication systems effectively. Designed to optimize voice interactions, Odigo provides features such as call routing, voicemail management, and real-time analytics. The software supports both cloud-based and on-premise deployments, allowing companies to choose the best option for... Read more about Odigo

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Gupshup is an SMS marketing software that allows businesses to engage their customers through personalized and targeted text message campaigns. The platform enables businesses to send bulk SMS messages, manage contacts, and schedule messages for optimal delivery times. Gupshup offers advanced segmentation tools, allowing businesses to tailor their messages to specific customer groups based on pref... Read more about Gupshup

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Nuacem AI is a conversational AI platform that leverages cutting-edge machine learning and natural language processing (NLP) technologies to power intelligent virtual assistants and chatbots. The software is designed to automate customer interactions, streamline communication processes, and provide personalized experiences across multiple channels, such as websites, mobile apps, and social media p... Read more about Nuacem AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Zenvia Conversion is a customer communications management software that enables businesses to optimize and automate interactions with customers across various channels. The platform supports multiple communication channels, including SMS, email, WhatsApp, and voice, allowing businesses to engage customers in real-time through their preferred medium. Zenvia Conversion’s intuitive interface makes ... Read more about Zenvia Conversion

Free Trial

NA

Pricing Type

$0 Per month

Location

Brazil

Rasa is an advanced Live Chat Software designed to enhance customer support and engagement through real-time communication. It offers a comprehensive platform for managing live chat interactions, enabling businesses to connect with customers instantly and address their inquiries effectively. Rasa provides robust tools for chat management, allowing support teams to monitor conversations, assign tic... Read more about Rasa

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Cleo is a conversational AI platform software designed to help businesses build and deploy intelligent chatbots and virtual assistants for customer engagement and support. The platform uses natural language processing (NLP) to understand and respond to customer inquiries in real-time, offering a personalized and efficient customer experience. Cleo integrates with existing communication channels, s... Read more about Cleo

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Snaps is a versatile artificial intelligence software platform designed to empower businesses with advanced AI-driven solutions for a wide range of applications. From machine learning and natural language processing to computer vision and predictive analytics, Snaps provides the tools necessary to develop, deploy, and scale intelligent systems efficiently. The platform offers an intuitive interfac... Read more about Snaps

Free Trial

NA

Pricing Type

$0.01 Per feautre

Location

United States

Kore is a powerful Conversational AI Platform Software designed to help businesses enhance customer engagement through intelligent, automated conversations. It provides a comprehensive platform for creating and deploying chatbots, virtual assistants, and messaging applications that can handle customer inquiries and provide support across multiple channels. Kore utilizes advanced natural language p... Read more about Kore

Free Trial

Available

Pricing Type

$500 Per user

Location

United States

ALMA Chatbot is an AI-driven conversational platform designed to enhance customer interactions through intelligent, automated communication. This software leverages natural language processing (NLP) and machine learning to understand and respond to customer queries in real time, providing fast and accurate answers across various communication channels such as websites, mobile apps, and social medi... Read more about ALMA Chatbot

Free Trial

Available

Pricing Type

$19.95 Per feautre

Location

Spain

Revenue.io is a powerful call tracking software designed to optimize sales performance and enhance customer engagement through comprehensive call analytics. This platform enables organizations to track and analyze every call made to their business, providing insights into customer interactions and sales effectiveness. With its user-friendly interface, users can easily set up call tracking numbers,... Read more about Revenue.io

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Conversica is an advanced inside sales software powered by artificial intelligence to help businesses engage leads and increase sales. The software automates the process of lead nurturing by sending personalized emails and messages to potential customers, ensuring timely follow-ups. Conversica’s AI assistants interact with leads in a human-like manner, responding to queries and passing qualified... Read more about Conversica

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Sure AI Assistant is an advanced conversational AI platform designed to enhance customer interactions through intelligent chatbots and virtual assistants. This software provides tools for developing, deploying, and managing AI-driven conversational agents that can engage users across various channels, including websites, messaging apps, and social media. With features such as natural language proc... Read more about Sure AI Assistant

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Chatmate is an advanced conversational AI platform designed to enhance customer interactions through automated, human-like conversations. This software helps businesses automate customer service, sales, and support tasks, providing instant responses to customer queries while reducing reliance on live agents. By leveraging natural language processing (NLP) and machine learning algorithms, Chatmate ... Read more about Chatmate

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

HCL BigFix AEX is a conversational AI platform designed to enhance enterprise automation through intelligent virtual assistants and chatbots. The platform combines advanced natural language processing (NLP) and machine learning algorithms to enable seamless interactions between users and IT systems. HCL BigFix AEX empowers businesses to automate routine tasks, such as ticket resolution, troublesho... Read more about HCL BigFix AEX

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Your personal online shopping assistant that drives online sales through conversations.

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Free Trial

14 Days

Pricing Type

$19.5 Per month

Location

Czech Republic

BOTNATION AI is an advanced live chat software powered by artificial intelligence, designed to enhance customer support and engagement for businesses of all sizes. The platform offers a comprehensive suite of tools for creating intelligent chatbots, managing live interactions, and analyzing customer conversations, ensuring that businesses can provide timely and personalized assistance to their cus... Read more about BOTNATION AI

Free Trial

Available

Pricing Type

$29 Per feautre

Location

France

Botsociety is an advanced conversational AI platform that empowers organizations to design, prototype, and test chatbots and voice assistants seamlessly. This innovative software provides a user-friendly interface that allows teams to create conversational flows visually, making it accessible even to those without coding experience. Botsociety supports multiple messaging platforms, including Faceb... Read more about Botsociety

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Mindsay is an artificial intelligence software platform that transforms customer service with intelligent chatbots and virtual assistants. Using advanced natural language processing and machine learning, Mindsay helps businesses automate customer interactions and respond to inquiries in real-time. It integrates easily with websites, mobile apps, and messaging platforms to provide personalized supp... Read more about Mindsay

Free Trial

Available

Pricing Type

$2000 Per month

Location

France

Chat Dealer is a sophisticated conversational AI platform designed to help businesses automate customer interactions and enhance engagement through intelligent chatbots. This platform provides tools for building and deploying chatbots that can understand and respond to customer inquiries in real-time, providing personalized support across various channels. With features such as natural language pr... Read more about Chat Dealer

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

inConcert Conversational Bot is an advanced conversational AI platform designed to streamline customer service interactions and boost engagement through automated chatbots. This software enables businesses to create intelligent, self-learning bots that can converse naturally with customers, answer queries, and provide solutions to common issues. The bot uses natural language processing (NLP) to un... Read more about inConcert Conversational Bot

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication channel where users can get answers to their questions or resolve issues without having to wait for email responses or p... Read more about TeamSupport Messaging & Live Chat

Free Trial

NA

Pricing Type

$29 Per user

Location

United States

Visiativ Chatbot is an AI-driven chatbot software designed to automate customer service, sales, and support processes. Perfect for businesses in retail, finance, healthcare, and more, Visiativ Chatbot enables companies to provide round-the-clock customer assistance, improving response times and enhancing the customer experience. With natural language processing (NLP) capabilities, the chatbot can ... Read more about Visiativ Chatbot

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

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Frequently Asked Questions

Conversational AI Platform Software enables businesses to create intelligent bots or virtual assistants that understand and respond to human language.

It improves customer service, reduces operational costs, automates responses, and provides 24/7 support.

Important features include NLP (natural language processing), multi-language support, chatbot builder, analytics, and integrations.

Look for ease of use, training capabilities, integration options, AI accuracy, and scalability.

It automates customer interactions across platforms by understanding user input and delivering appropriate, human-like responses.

Choose based on conversation complexity, support channels, integration needs, and customization options.

It’s important—cloud-based platforms offer flexibility and remote updates, while on-premise solutions suit high-security setups.

Check if it supports multiple bots, languages, user loads, and integration with expanding digital tools.

Compare NLP quality, omnichannel support, analytics depth, bot training options, and third-party integrations.

Yes, most platforms support both voice and text interfaces for richer user experiences.

Members experience faster service delivery, less wait time, and consistent communication across platforms.

Yes, it comes in both cloud-based and on-premise versions to fit different business environments.

It integrates with CRM, helpdesk, e-commerce, analytics, and messaging apps for smooth workflows.