TeamSupport Messaging & Live Chat

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TeamSupport Messaging & Live Chat Evaluation Snapshot

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User RatingNot rated yet
Starting Price$29 / user
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

TeamSupport Messaging & Live Chat Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About TeamSupport Messaging & Live Chat

TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication channel where users can get answers to their questions or resolve issues without having to wait for email responses or phone calls. TeamSupport integrates live chat and messaging into your website, app, and CRM, making it easy for support teams to manage conversations and track customer inquiries from one central dashboard. Additionally, the software offers robust features such as automated responses, team collaboration, and ticket management, ensuring that customer queries are handled efficiently and effectively. TeamSupport also provides in-depth reporting and analytics, allowing businesses to track response times, agent performance, and customer satisfaction. By offering a fast and convenient support channel, TeamSupport Messaging & Live Chat enhances customer experience, builds brand loyalty, and helps businesses deliver high-quality, personalized support.
Company TeamSupport
Founded 2009
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Software Hospitality Information Technology & Services Medical Device
Category-Based Capabilities

TeamSupport Messaging & Live Chat Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Chatbot Software 17 selected features Open category ↗ ⌄
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
Conversational Marketing Platform Software 12 selected features Open category ↗ ⌄
Product Recommendations Multi-Channel Communication SMS Messaging Group Messaging Video Chat Human Handover Email Automation Audience Targeting Lead Distribution Chatbot Appointment Scheduling Lead Qualification
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management Workflow Management Third-Party Integrations CRM Interaction Tracking Content Management Activity Dashboard On-Demand Communications Personalization Multi-Channel Communication Interactive Content Video Support Customer Database Chat/Messaging Reporting & Statistics Batch Communications Customer History Alerts/Notifications Feedback Management
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

TeamSupport Messaging & Live Chat Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
Chat Support
$29 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

TeamSupport Messaging & Live Chat FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication channel where users can get answers to their questions or resolve issues without having to wait for email responses or phone calls. TeamSupport integrates live chat and messaging into your website, app, and CRM, making it easy for support teams to manage conversations and track customer inquiries from one central dashboard. Additionally, the software offers robust features such as automated responses, team collaboration, and ticket management, ensuring that customer queries are handled efficiently and effectively. TeamSupport also provides in-depth reporting and analytics, allowing businesses to track response times, agent performance, and customer satisfaction. By offering a fast and convenient support channel, TeamSupport Messaging & Live Chat enhances customer experience, builds brand loyalty, and helps businesses deliver high-quality, personalized support.

  • No, TeamSupport Messaging & Live Chat does not offer a free version.

  • Yes, TeamSupport Messaging & Live Chat offers a free trial.

  • No, Credit Card details are not required for the TeamSupport Messaging & Live Chat trial.

  • TeamSupport Messaging & Live Chat offers the following pricing plans & packages:

    Chat Support

    $29 Per User

  • TeamSupport Messaging & Live Chat supports the following payment frequencies:

    • Monthly Subscription

  • No, TeamSupport Messaging & Live Chat does not offer an API.

  • TeamSupport Messaging & Live Chat offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • TeamSupport Messaging & Live Chat supports the following languages:
    • English

  • Following are the typical users of the TeamSupport Messaging & Live Chat:
    • Self-Employed , Small-Business , Midsize-Business

  • TeamSupport Messaging & Live Chat supports the following deployment:
    • Cloud Hosted

  • TeamSupport Messaging & Live Chat supports the following devices and operating systems:
    • Web-Based
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