Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavior are another feature, giving insights into user experience and helping to identify website issues. Smartsupp also offers customizable chat box designs to match the look and feel of different websites. The software integrates with various e-commerce and website platforms, streamlining customer communication across channels. Analytics and reporting tools are included to track chat performance and customer satisfaction. Smartsupp aims to improve online customer interactions, making them more personal and efficient.
Smartsupp Claim
Your personal online shopping assistant that drives online sales through conversations.
Smartsupp
2013
Czech Republic
11-50
Email
Routing