Smartsupp
Claim ProfileYour personal online shopping assistant that drives online sales through conversations.
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Product Overview
Smartsupp Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Smartsupp Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Complaint Management Software 26 selected features Open category ↗ ⌄
Routing
Multi-Channel Communication
Case Management
Issue Tracking
Activity Dashboard
Email Templates
Prioritization
Customer Service Analytics
Forms Management
Knowledge Base Management
Access Controls/Permissions
Feedback Management
Chat/Messaging
Real Time Notifications
Customer Complaint Tracking
Self Service Portal
Social Media Integration
Support Ticket Management
Interaction Tracking
Survey/Poll Management
Email Management
Alerts/Escalation
Live Chat
Collaboration Tools
Canned Responses
SLA Management
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Chatbot Software 17 selected features Open category ↗ ⌄
Natural Language Processing
Automated Responses
Virtual Assistant
Chatbot
AI/Machine Learning
Query Suggestions
Customer Support
Language Detection
Pre-Configured Bot
Code-free Development
Automated Routing
Augmented Analytics
Transfers/Routing
Lead Qualification
Customizable Branding
Lead Capture
For Sales/Marketing
Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot
Conversational Marketing Platform Software 12 selected features Open category ↗ ⌄
Product Recommendations
Multi-Channel Communication
SMS Messaging
Group Messaging
Video Chat
Human Handover
Email Automation
Audience Targeting
Lead Distribution
Chatbot
Appointment Scheduling
Lead Qualification
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
Smartsupp Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Standard
$19.5
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Smartsupp FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavior are another feature, giving insights into user experience and helping to identify website issues. Smartsupp also offers customizable chat box designs to match the look and feel of different websites. The software integrates with various e-commerce and website platforms, streamlining customer communication across channels. Analytics and reporting tools are included to track chat performance and customer satisfaction. Smartsupp aims to improve online customer interactions, making them more personal and efficient.
- No, Smartsupp does not offer a free version.
- Yes, Smartsupp offers a free trial.
- No, Credit Card details are not required for the Smartsupp trial.
-
Smartsupp offers the following pricing plans & packages:
Standard
$19.5 Per Month
-
Smartsupp supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- Yes, Smartsupp offers an API.
-
Smartsupp offers support with the following options:
- Email , Chat , Knowledge Base
-
Smartsupp offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
-
Smartsupp supports the following languages:
- Czech , Danish , Dutch , English , French , German , Hungarian , Italian , Polish , Russian , Slovak , Spanish
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Following are the typical users of the Smartsupp:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
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Smartsupp supports the following deployment:
- Cloud Hosted
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Smartsupp supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Mac
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Product Comparisons
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