Rasa

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Decision Snapshot

Rasa Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer Feature
Free TrialNot available
Free VersionYes
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersGermany
✎
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Product Overview

Rasa Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Rasa

Rasa is an advanced Live Chat Software designed to enhance customer support and engagement through real-time communication. It offers a comprehensive platform for managing live chat interactions, enabling businesses to connect with customers instantly and address their inquiries effectively. Rasa provides robust tools for chat management, allowing support teams to monitor conversations, assign tickets, and respond to customer queries seamlessly. The software’s intuitive interface enables users to personalize their communication, improving the overall customer experience. Additionally, Rasa includes features for analytics and reporting, providing valuable insights into chat performance, response times, and customer satisfaction levels. With strong integration capabilities with CRM systems and other support tools, Rasa ensures a unified approach to customer engagement. Whether you operate a small business or a large enterprise, Rasa empowers you to enhance customer service, increase engagement, and drive satisfaction through effective and reliable live chat solutions.
Company Rasa Technologies
Founded NA
Headquarters Germany
Employees NA

Support

Chat

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Banking Computer Software E-learning Information Technology & Services
Category-Based Capabilities

Rasa Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
Pricing Information

Rasa Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency EUR (€)
Free Trial Not available
Free Version Yes
Payment Frequency Not available
Alternative Products

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Frequently Asked Questions

Rasa FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Rasa is an advanced Live Chat Software designed to enhance customer support and engagement through real-time communication. It offers a comprehensive platform for managing live chat interactions, enabling businesses to connect with customers instantly and address their inquiries effectively. Rasa provides robust tools for chat management, allowing support teams to monitor conversations, assign tickets, and respond to customer queries seamlessly. The software’s intuitive interface enables users to personalize their communication, improving the overall customer experience. Additionally, Rasa includes features for analytics and reporting, providing valuable insights into chat performance, response times, and customer satisfaction levels. With strong integration capabilities with CRM systems and other support tools, Rasa ensures a unified approach to customer engagement. Whether you operate a small business or a large enterprise, Rasa empowers you to enhance customer service, increase engagement, and drive satisfaction through effective and reliable live chat solutions.

  • Yes, Rasa offers a free version.

  • Yes, Rasa offers a free trial.

  • No, Credit Card details are not required for the Rasa trial.

  • No, Rasa does not offer an API.

  • Rasa offers support with the following options:
    • Chat

  • Rasa offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Rasa supports the following languages:
    • English

  • Following are the typical users of the Rasa:
    • Self-Employed , Small-Business , Midsize-Business

  • Rasa supports the following deployment:
    • Cloud Hosted , On-Premise

  • Rasa supports the following devices and operating systems:
    • Web-Based , Windows , Linux
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