Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate into existing workflows. Key features include real-time visitor tracking, customizable chat widgets, and in-depth analytics for performance monitoring. Additionally, its unique trigger-based messaging system proactively engages visitors, increasing interaction opportunities. With Freshchat, businesses can not only respond to customer needs but also anticipate them, making it a vital tool for enhancing customer engagement and satisfaction.
Freshchat
Live Chat & AI Bots for Customer Messaging
Freshworks
2011
United States
1000+
24x7 Support
Transfers/Routing