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Freshsales

Easy Sales CRM Software

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Freshsales Overview

Freshsales is a customer relationship management (CRM) software that caters to businesses of all sizes. It streamlines the sales process by offering lead scoring, email tracking, and sales pipeline management in a single platform. Freshsales provides a 360-degree view of customers, centralizing communication and customer information. It features an AI-based lead scoring system, which prioritizes potential customers based on their interaction levels. The tool includes an intuitive sales pipeline that visually tracks customer journeys from lead to conversion. It also offers customizable reports and analytics for data-driven decision-making. Freshsales integrates with various third-party applications, enhancing its functionality. Its user-friendly interface ensures ease of use, making CRM processes accessible to everyone. Freshsales is an effective solution for managing sales and customer relationships efficiently.

Freshsales screenshot & Video

Contact Details

  • Freshworks
  • 2011
  • United States
  • 1000+

Support

  • 24x7 Support
  • Email
  • Phone
  • Knowledge Base

Training

  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Chinese, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Industries

Accounting, Banking, Financial Services, Information Technology & Services, Other Industries

Freshsales Features

  • Online Forms
  • Lead Qualification
  • CRM
  • Visitor Tracking
  • Conversion Tracking
  • Chat/Messaging
  • Data Extraction
  • Lead Generation
  • Auto-Responders
  • Lead Distribution
  • Event Triggered Actions
  • Multi-Campaign
  • Lead Capture
  • Contact Management
  • Email Marketing
  • Prospecting Tools
  • Lead Segmentation
  • Lead Management
  • Reporting/Analytics
  • Pipeline Management
  • Alerts/Notifications
  • Web Forms
  • Engagement Tracking
  • Customer Segmentation
  • Business Card/Badge Scanning
  • Email Management
  • Social Media Integration
  • Lead Notifications
  • Lead Nurturing
  • Campaign Management
  • Customer Database
  • Patient Communications
  • Alerts/Notifications
  • Self Service Portal
  • Records Management
  • Social Media Integration
  • Patient Management
  • Document Management
  • Predictive Analytics
  • Lead Management
  • Live Chat
  • Forms Management
  • Physician Management
  • Contact Management
  • Client Portal
  • Forecasting
  • Chat/Messaging
  • Appointment Management
  • Task Management
  • Referral Tracking
  • Medical History Records
  • Campaign Management
  • Marketing Automation
  • Calendar Management
  • Automated Scheduling
  • Audience Targeting
  • Email Management
  • HIPAA Compliant
  • Multi-Location
  • Pipeline Management
  • Billing & Invoicing
  • Customizable Templates
  • Sales Trend Analysis
  • Calendar Management
  • Lead Capture
  • Workflow Management
  • Interaction Tracking
  • Opportunity Management
  • Performance Metrics
  • Email Management
  • Pipeline Management
  • Calendar Sync
  • Email Marketing
  • Task Management
  • Forecasting
  • Campaign Management
  • Contact Management
  • Document Storage
  • Social Media Integration
  • Collaboration Tools
  • Sales Reports
  • Web-based Deployment
  • Lead Management
  • Internal Chat Integration
  • Lead Generation
  • Lead Qualification
  • Marketing Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Territory Management
  • Deal Management
  • Lead Nurturing
  • Role-Based Permissions
  • Lead Capture
  • Email Management
  • Call Monitoring
  • Automatic Call Distribution
  • Lead Qualification
  • Lead Management
  • Task Management
  • Performance Management
  • Data Management
  • Contact Management
  • Meeting Management
  • Call Recording
  • Lead Distribution
  • CRM
  • Interaction Tracking
  • Auto-Dialer
  • Calendar Management
  • Chat/Messaging
  • Reminders
  • Call List Management
  • Multi-Channel Communication
  • Deal Management
  • Sales Pipeline Management
  • Lead Nurturing
  • Sales Reports
  • Social Media Integration
  • Monitoring
  • Pipeline Management
  • Template Management
  • Lead Qualification
  • Calendar Management
  • Sales Forecasting
  • Lead Distribution
  • Prospecting Tools
  • Task Management
  • Document Storage
  • Lead Segmentation
  • Reminders
  • Email Tracking
  • Interaction Tracking
  • CRM
  • Web Forms
  • Email Marketing
  • Lead Capture
  • Campaign Management
  • Contact Management
  • Workflow Management
  • Sales Trend Analysis
  • Source Tracking
  • Lead Generation
  • Opportunity Management
  • Referral Tracking
  • Commission Management
  • Contact Database
  • Lead Qualification
  • Contact Management
  • Campaign Management
  • Access Controls/Permissions
  • Client Management
  • Email Marketing
  • Pipeline Management
  • Lead Management
  • Activity Dashboard
  • Lead Nurturing
  • Interaction Tracking
  • Reporting/Analytics
  • Activity Tracking
  • Document Management
  • Appointment Management
  • Alerts/Notifications
  • Calendar Management
  • Lead Generation
  • Lead Distribution
  • Client/Property Matching
  • Task Management
  • Segmentation
  • Lead Capture
  • Email Tracking
  • For Real Estate
  • Property Database
  • Omnichannel Communications
  • Lead Capture
  • Customer Support
  • Lead Nurturing
  • Activity Dashboard
  • Data Visualization
  • Brand Tracking
  • Contact Management
  • Customer Engagement
  • Social Media Monitoring
  • Social Promotion
  • Sales Pipeline Management
  • Email Marketing
  • Reporting/Analytics
  • Tagging
  • Communication Management
  • Audience Targeting
  • Marketing Automation
  • Calendar Management
  • Content Management
  • Sentiment Analysis
  • Task Management
  • Customer Database
  • Social Media Integration
  • Live Chat
  • Email Tracking
  • CRM
  • Customer Social Profiles
  • Collaboration Tools
  • Engagement Tracking
  • Expense Tracking
  • Forecasting
  • Template Management
  • Relationship Tracking
  • Interaction Tracking
  • Access Controls/Permissions
  • Activity Tracking
  • Client Management
  • Collaboration Tools
  • Sales Reports
  • Email Management
  • CRM
  • Search/Filter
  • Email Marketing
  • Task Management
  • Document Management
  • Lead Management
  • Calendar Management
  • Customer Database
  • Campaign Management
  • Marketing Automation
  • Activity Dashboard
  • Territory Management
  • Contact Management
  • Pipeline Management
  • Lead Capture
  • For Financial Institutions
  • Financial Management
  • Contact Management
  • Donation Tracking
  • Campaign Management
  • Interaction Tracking
  • Real Time Notifications
  • Email Marketing
  • Donor Management
  • Email Management
  • Web Forms
  • Access Controls/Permissions
  • Task Scheduling
  • Website Integration
  • Grant Management
  • Customer Database
  • Credit Card Processing
  • Membership Management
  • CRM
  • Accounting Integration
  • Event Management
  • Document Storage
  • Forms Management
  • Social Media Integration
  • Registration Management
  • Fundraising Management
  • Committee Management
  • Volunteer Management
  • Electronic Payments

Freshsales Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Freshsales FAQ's

  • No, Freshsales does not offer a free version.

  • Yes, Freshsales offers a free trial.

  • No, Credit Card details are not required for the Freshsales trial.

  • Freshsales supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Freshsales offers an API.

  • Freshsales offers support with the following options:
    • 27x7 Support , Email , Phone , Knowledge Base

  • Freshsales offers training with the following options:
    • Webinar , Documentation

  • Freshsales supports the following languages:
    • Chinese (Traditional) , Dutch , English , French , German , Italian , Polish , Portuguese , Russian , Spanish

  • Following are the typical users of the Freshsales:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Freshsales supports the following deployment:
    • Cloud Hosted

  • Freshsales supports the following mobile devices:
    • Web-Based , iPhone , Android