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ProProfs Chat Claim

Free Live Chat Software for Websites & Mobile Apps

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ProProfs Chat Overview

ProProfs Chat is a powerful live chat software developed to enhance online customer support and sales. Its standout feature is the easy-to-use chat interface, which enables instant communication between businesses and customers. The software integrates smoothly with popular CRM and helpdesk tools, ensuring seamless information flow and customer management. ProProfs Chat offers real-time visitor monitoring, providing valuable insights into customer behavior and needs. Its automated chat greetings and responses streamline customer interactions, even when support staff is unavailable. Additionally, the software includes a built-in ticketing system for efficient issue resolution and a comprehensive reporting feature for performance analysis. This combination of user-friendly design and robust functionality makes ProProfs Chat an essential tool for improving customer engagement and satisfaction.

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ProProfs Chat Screenshot & Video

Contact Details

  • Vendor Name ProProfs
  • Founded 2008
  • Location United States
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Mac Mac

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Automotive, E-commerce, Education Management, Hospital & Health Care, Leisure & Travel, Real Estate

ProProfs Chat Features

  • Transfers/Routing
  • Document Storage
  • Mobile Access
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Offline Form
  • Collaboration Tools
  • CRM
  • Interaction Tracking
  • Transcripts/Chat History
  • Contact Management
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
  • Email Management
  • Surveys & Feedback

ProProfs Chat Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page   Demo Page  

Plans & Packages

Team

$19.99 Per Month

ProProfs Chat FAQs

  • No, ProProfs Chat does not offer a free version.

  • Yes, ProProfs Chat offers a free trial.

  • No, Credit Card details are not required for the ProProfs Chat trial.

  • ProProfs Chat offers the following pricing plans & packages:

    Team

    $19.99 Per Month

  • ProProfs Chat supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, ProProfs Chat does not offer an API.

  • ProProfs Chat offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • ProProfs Chat offers training with the following options:
    • Documentation , Videos

  • ProProfs Chat supports the following languages:
    • English

  • Following are the typical users of the ProProfs Chat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • ProProfs Chat supports the following deployment:
    • Cloud Hosted

  • ProProfs Chat supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac