ProProfs Chat

Claim Profile

Free Live Chat Software for Websites & Mobile Apps

No approved reviews yet. Be the first to review
Visit Website Write a Review
Listed In
Decision Snapshot

ProProfs Chat Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$19.99 / month
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
Buyer Contribution

Your ProProfs Chat experience can help other buyers

Used ProProfs Chat? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

ProProfs Chat Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ProProfs Chat

ProProfs Chat is a powerful live chat software developed to enhance online customer support and sales. Its standout feature is the easy-to-use chat interface, which enables instant communication between businesses and customers. The software integrates smoothly with popular CRM and helpdesk tools, ensuring seamless information flow and customer management. ProProfs Chat offers real-time visitor monitoring, providing valuable insights into customer behavior and needs. Its automated chat greetings and responses streamline customer interactions, even when support staff is unavailable. Additionally, the software includes a built-in ticketing system for efficient issue resolution and a comprehensive reporting feature for performance analysis. This combination of user-friendly design and robust functionality makes ProProfs Chat an essential tool for improving customer engagement and satisfaction.
Company ProProfs
Founded 2008
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Mac

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 6 industries available
Automotive E-commerce Education Management Hospital & Health Care Leisure & Travel Real Estate
Category-Based Capabilities

ProProfs Chat Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Online CRM Software 33 selected features Open category ↗ ⌄
Customizable Templates Sales Trend Analysis Calendar Management Lead Capture Workflow Management Interaction Tracking Opportunity Management Performance Metrics Email Management Pipeline Management Calendar Sync Email Marketing Task Management Forecasting Campaign Management Contact Management Document Storage Social Media Integration Collaboration Tools Sales Reports Web-based Deployment Lead Management Internal Chat Integration Lead Generation Lead Qualification Marketing Automation Quotes/Estimates Referral Tracking Reporting/Analytics Territory Management Deal Management Lead Nurturing Role-Based Permissions
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search Self Service Portal SEO Management Customizable Branding Feedback Management Reporting/Analytics Rich Text Editor Cataloging/Categorization Multi-Language Customizable Templates Collaboration Tools User Management Drag & Drop Editor Mobile Interface WYSIWYG Editor Knowledge Management
Sales Tracking Software 17 selected features Open category ↗ ⌄
Sales Pipeline Management Lead Management Reporting/Analytics Appointment Scheduling Task Management Interaction Tracking Alerts/Notifications Customizable Reports Activity Dashboard Commenting/Notes Third-Party Integrations Data Import/Export Lead Scoring Document Management Email Templates Call Logging Search/Filter
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄
Access Controls/Permissions Activity Dashboard Alerts/Escalation Asset Lifecycle Management Automated Responses Automated Routing Change Management Collaboration Tools Configurable Workflow Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Help Desk Management Incident Management IT Asset Management Knowledge Base Management Macros/Templated Responses Multi-Channel Communication Multi-Language Prioritization Problem Management Release Management Reporting/Analytics Self Service Portal Service Catalog Service Reporting Support Ticket Management Support Ticket Tracking Task Management
Pricing Information

ProProfs Chat Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription, Monthly Payment
Pricing Page ↗ Request Demo ↗
Team
$19.99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Alternative Products

Top ProProfs Chat Alternatives

Explore leading products commonly evaluated alongside ProProfs Chat.

View All ProProfs Chat Alternatives ↗

Supportbench

Tidio Verified Profile

Yonyx

Zendesk Suite

Frequently Asked Questions

ProProfs Chat FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ProProfs Chat is a powerful live chat software developed to enhance online customer support and sales. Its standout feature is the easy-to-use chat interface, which enables instant communication between businesses and customers. The software integrates smoothly with popular CRM and helpdesk tools, ensuring seamless information flow and customer management. ProProfs Chat offers real-time visitor monitoring, providing valuable insights into customer behavior and needs. Its automated chat greetings and responses streamline customer interactions, even when support staff is unavailable. Additionally, the software includes a built-in ticketing system for efficient issue resolution and a comprehensive reporting feature for performance analysis. This combination of user-friendly design and robust functionality makes ProProfs Chat an essential tool for improving customer engagement and satisfaction.

  • No, ProProfs Chat does not offer a free version.

  • Yes, ProProfs Chat offers a free trial.

  • No, Credit Card details are not required for the ProProfs Chat trial.

  • ProProfs Chat offers the following pricing plans & packages:

    Team

    $19.99 Per Month

  • ProProfs Chat supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, ProProfs Chat does not offer an API.

  • ProProfs Chat offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • ProProfs Chat offers training with the following options:
    • Documentation , Videos

  • ProProfs Chat supports the following languages:
    • English

  • Following are the typical users of the ProProfs Chat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • ProProfs Chat supports the following deployment:
    • Cloud Hosted

  • ProProfs Chat supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac
Are you an authorized ProProfs Chat representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Claim Profile Profile Support
Write a Review Visit Website ↗
Get Expert Help