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Chaport

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All-in-one customer messaging software that combines multi-channel live chat, chatbots, knowledge base, and more.

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Chaport Overview

Chaport is a user-friendly live chat software developed to enhance customer communication for businesses. Its standout feature is the multi-channel messaging capability, allowing seamless integration with popular social media platforms and email, centralizing all customer conversations. The software boasts an intuitive chat interface, making it easy for support teams to interact with customers efficiently. Chaport includes powerful automation tools like auto-invitations and canned responses, which help in speeding up response times. The software also offers real-time visitor analytics, providing key insights into customer behavior. Additionally, its easy integration with CRM systems ensures a smooth flow of customer data, enhancing overall service efficiency. Chaport's mobile app support ensures that teams can stay connected with customers anytime, anywhere, making it a versatile choice for modern businesses seeking to improve their customer engagement and support.

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Chaport Screenshot & Video

Contact Details

  • Vendor Name Chaport
  • Founded 2014
  • Location United States
  • Employees 11-50

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Mac Mac
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Azerbaijani, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese

Industries

Automotive, E-commerce, Education Management, Hospital & Health Care, Hospitality, Human Resources, Information Technology & Services, Law Enforcement, Leisure & Travel, Manufacturing, Non-profit Organization Management, Real Estate

Chaport Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Chaport Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Pro

$29 Per Month

Chaport FAQs

  • No, Chaport does not offer a free version.

  • No, Chaport does not offer any free trial.

  • No, Credit Card details are not required for the Chaport trial.

  • Chaport offers the following pricing plans & packages:

    Pro

    $29 Per Month

  • Chaport supports the following payment frequencies:

    • Monthly Payment

  • Yes, Chaport offers an API.

  • Chaport offers support with the following options:
    • Email , Chat , Knowledge Base

  • Chaport offers training with the following options:
    • Documentation

  • Chaport supports the following languages:
    • Azerbaijani , Chinese , Czech , Danish , Dutch , English , Estonian , Finnish , French , German , Greek , Hungarian , Indonesian , Italian , Japanese , Latvian , Lithuanian , Norwegian , Polish , Portuguese , Romanian , Russian , Serbian , Slovak , Slovenian , Spanish , Swedish , Turkish , Ukrainian , Vietnamese

  • Following are the typical users of the Chaport:
    • Self-Employed , Small-Business , Midsize-Business

  • Chaport supports the following deployment:
    • Cloud Hosted

  • Chaport supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux