Chatway

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Chatway Evaluation Snapshot

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User RatingNot rated yet
Starting Price$0 / month
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersIsrael
✎
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Product Overview

Chatway Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Chatway

Chatway is a powerful live chat software platform that enables businesses to provide real-time support to their customers directly through their website or mobile application. By integrating Chatway into their customer service channels, businesses can engage with visitors instantly, answering questions, resolving issues, and guiding users through purchasing decisions. Chatway’s intuitive interface allows customer service teams to manage multiple chats simultaneously, ensuring that no customer query goes unanswered. The software features automation tools such as chatbots, which can handle routine inquiries and direct users to the appropriate support channels, freeing up time for customer service representatives to focus on more complex issues. Chatway also includes reporting and analytics tools that track customer interactions, measure response times, and assess customer satisfaction, providing valuable insights to improve service quality. With its customizable chat widgets and easy integration with CRM systems, Chatway is a versatile and effective solution for businesses looking to enhance customer support and engagement through live chat.
Company Poptin
Founded 2017
Headquarters Israel
Employees NA

Support

Chat

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Food & Beverages Higher Education Retail Transportation/Trucking/Railroad
Category-Based Capabilities

Chatway Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Pricing Information

Chatway Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Free
$0 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Alternative Products

Top Chatway Alternatives

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Frequently Asked Questions

Chatway FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Chatway is a powerful live chat software platform that enables businesses to provide real-time support to their customers directly through their website or mobile application. By integrating Chatway into their customer service channels, businesses can engage with visitors instantly, answering questions, resolving issues, and guiding users through purchasing decisions. Chatway’s intuitive interface allows customer service teams to manage multiple chats simultaneously, ensuring that no customer query goes unanswered. The software features automation tools such as chatbots, which can handle routine inquiries and direct users to the appropriate support channels, freeing up time for customer service representatives to focus on more complex issues. Chatway also includes reporting and analytics tools that track customer interactions, measure response times, and assess customer satisfaction, providing valuable insights to improve service quality. With its customizable chat widgets and easy integration with CRM systems, Chatway is a versatile and effective solution for businesses looking to enhance customer support and engagement through live chat.

  • Yes, Chatway offers a free version.

  • Yes, Chatway offers a free trial.

  • No, Credit Card details are not required for the Chatway trial.

  • Chatway offers the following pricing plans & packages:

    Free

    $0 Per Month

  • Chatway supports the following payment frequencies:

    • Monthly Subscription

  • No, Chatway does not offer an API.

  • Chatway offers support with the following options:
    • Chat

  • Chatway supports the following languages:
    • English

  • Following are the typical users of the Chatway:
    • Self-Employed , Small-Business , Midsize-Business

  • Chatway supports the following deployment:
    • Cloud Hosted

  • Chatway supports the following devices and operating systems:
    • Web-Based
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