Best Conversational AI Platform Software

Conversational AI platform software enables businesses to automate and enhance customer interactions using advanced AI technology. These platforms power intelligent chatbots, voice assistants, and conversational interfaces, providing personalized and efficient communication across various channels. Enterprise conversational AI platforms are ideal for businesses looking to scale customer support, drive sales, and improve user experiences. The best conversational AI software offers natural language processing (NLP), sentiment analysis, and integration with CRM and analytics tools. Conversational intelligence software takes this further by analyzing conversations to provide actionable insights, improve team performance, and enhance customer engagement. Conversational analytics software helps organizations measure the impact of interactions, refine strategies, and optimize workflows. Explore top conversational AI platforms and conversation intelligence tools to elevate your communication strategy. Choose solutions that combine automation, analytics, and AI for impactful conversations and smarter decisions.
  • 4.8 avg. rating from 03 reviews

Last Updated: October 01, 2025

786 Software

List of Top Conversational AI Platform Software | Best Enterprise Conversational AI Platforms

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Contextual Guidance

Live Chat

Multi-Channel Communication

Pre-Configured Bot

For Developers

Multi-Language

Code-free Development

Speech Synthesis

Sentiment Analysis

Speech Recognition

Intent Recognition

Reporting/Analytics

Chatbot

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational AI Platform Software that is:

The #1 AI-Powered, Self-Hosted Chatbot Solution for Any Web or Mobile App

MirrorFly AI Chatbot is a self-hosted, white-label conversational API and SDK solution that helps businesses add live chatbots to any Android, iOS or web app. This secure solution uses advanced NLP & NLU to understand context, remember past conversations with your app users, and respond naturally, just like a real human. Read more about MirrorFly AI Chatbot Solution

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

AI-powered Omnichannel CX and Support Platform

Simplify360 is a powerful and user-friendly social media management software that simplifies the complexities of online brand management. With its intuitive interface, it offers a comprehensive suite of tools for monitoring, analyzing, and engaging with your audience across various social media platforms. You can effortlessly track mentions, analyze sentiment, and gather valuable insights to make ... Read more about Simplify360

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Tars is an innovative appointment scheduling software that streamlines the booking process for businesses of all sizes. With its user-friendly interface, Tars allows clients to easily schedule appointments, reducing the back-and-forth communication often associated with booking meetings. The software offers customizable calendars, automated reminders, and integration with popular calendar apps, en... Read more about Tars

Free Trial

Available

Pricing Type

$99 Per feautre

Location

United States

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

Free Trial

Available

Pricing Type

$1 Per month

Location

United States

Voiceflow is a conversational AI platform that enables businesses to design, build, and deploy custom chatbots and voice assistants without extensive coding. The platform provides a visual interface where users can create conversational flows, add NLP elements, and test interactions, simplifying the development process. Voiceflow integrates seamlessly with popular messaging platforms and voice ass... Read more about Voiceflow

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

Octane AI is a powerful customer engagement software designed to help businesses enhance their interactions with customers and drive conversions. The platform provides tools for creating personalized experiences through chatbots, quizzes, and surveys, enabling organizations to engage customers effectively across various channels. Octane AI allows users to gather customer data and preferences, faci... Read more about Octane AI

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Digital Humans is a cutting-edge artificial intelligence platform that revolutionizes customer service, sales, and engagement through lifelike virtual assistants. These AI-driven avatars are designed to mimic human interactions, offering businesses the ability to engage customers in personalized, interactive, and meaningful conversations. Digital Humans can be deployed across various channels, inc... Read more about Digital humans

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Sparkcentral is a powerful live chat software designed to enhance customer support and engagement through real-time communication. This platform provides businesses with the tools to interact with customers instantly, addressing inquiries and resolving issues efficiently. Users can manage multiple chat sessions simultaneously, ensuring that customer queries are handled promptly. Sparkcentral suppo... Read more about Sparkcentral

Free Trial

NA

Pricing Type

Contact Vendor

Location

Belgium

ENGAGE Commerce is an advanced artificial intelligence software designed to help businesses optimize their customer engagement strategies through personalized interactions. The platform offers comprehensive tools for data analysis, customer insights, and marketing automation, enabling organizations to enhance their customer experiences effectively. With ENGAGE Commerce, users can easily analyze cu... Read more about ENGAGE Commerce

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Smith.ai is a comprehensive customer communications management software designed to help businesses streamline and enhance their interactions with customers. It offers a robust platform for managing various communication channels, including phone calls, emails, live chat, and social media interactions. With features such as automated call handling, intelligent routing, and real-time analytics, Smi... Read more about Smith.ai

Free Trial

NA

Pricing Type

$0 Per month

Location

United States

Haptik is an advanced conversational AI platform that enables businesses to enhance customer engagement through automated interactions across various channels. This platform provides tools for creating intelligent chatbots and virtual assistants capable of handling customer inquiries, providing support, and facilitating transactions in real-time. With its natural language processing capabilities, ... Read more about Haptik

Free Trial

Available

Pricing Type

$5000 Per year

Location

United States

Botsify is a live chat software that enhances customer engagement through automated and human-driven chat solutions. Businesses can set up AI-powered chatbots to handle common queries, reducing wait times and ensuring customers receive instant responses. Botsify also offers live chat options, allowing support agents to step in when needed for complex issues. The platform includes features like cha... Read more about Botsify

Free Trial

NA

Pricing Type

Contact Vendor

Location

Pakistan

FlowXO is a conversational AI platform software that enables businesses to build and deploy automated chatbots and virtual assistants across various communication channels, including websites, messaging apps, and social media platforms. The platform leverages artificial intelligence to engage with customers, provide real-time assistance, and answer frequently asked questions, enhancing the custome... Read more about FlowXO

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Connect with Customers in Only Meaningful Interactions

Giosg is a versatile live chat and interaction platform developed to elevate online customer engagement and lead generation. Its primary strength lies in its real-time interaction capabilities, allowing businesses to connect with website visitors instantly. Giosg stands out with its advanced targeting tools, which enable personalized engagement based on user behavior and demographics. This softwar... Read more about Giosg

Free Trial

NA

Pricing Type

Contact Vendor

Location

Finland

Ruby Receptionists is an innovative conversational AI platform designed to enhance customer engagement and support for businesses. This platform offers virtual receptionist services that provide 24/7 customer interaction through phone calls, chat, and messaging. Ruby’s AI-driven technology ensures that customer inquiries are handled efficiently, providing quick responses and solutions. Businesse... Read more about Ruby Receptionists

Free Trial

NA

Pricing Type

$135 Per month

Location

United States

FranklyAI is an advanced conversational AI platform designed to streamline customer interactions through natural language processing (NLP) and machine learning. By leveraging sophisticated AI models, FranklyAI enables businesses to automate and personalize customer service, providing quick and accurate responses to inquiries. This platform is ideal for industries seeking to improve customer satisf... Read more about FranklyAI

Free Trial

NA

Pricing Type

Contact Vendor

Location

New Zealand

The future of customer service is AI

Channel Talk is a dynamic customer communication software developed to streamline and enhance online customer engagement. Its standout feature is the centralized messaging system, which consolidates customer conversations from various channels like live chat, email, and social media into a single platform. This integration allows for efficient management and response to customer inquiries. Channel... Read more about Channel Talk

Free Trial

NA

Pricing Type

$27 Per month

Location

South Korea

Netomi is an advanced conversational AI platform designed to enhance customer engagement and streamline support processes for businesses. This powerful software utilizes natural language processing and machine learning to enable automated interactions across various channels, including chat, email, and social media. Netomi’s intuitive interface allows organizations to create and manage AI-driven... Read more about Netomi

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Uniphore is a cutting-edge Help Desk Software designed to enhance customer support and improve service delivery for organizations of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking tickets, and automating support workflows, ensuring that customer issues are resolved quickly and effectively. Uniphore provides robust tools for ticket management, enabling suppo... Read more about Uniphore

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Spotler AIgent is a cutting-edge artificial intelligence software designed to automate and enhance customer engagement processes for businesses. This platform leverages machine learning and natural language processing to deliver personalized interactions and streamline communication. With Spotler AIgent, organizations can create AI-driven chatbots that handle customer inquiries, provide product re... Read more about Spotler AIgent

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

Tilde.AI is an innovative conversational AI platform designed to automate and enhance customer interactions across multiple channels. It leverages advanced natural language processing (NLP) and machine learning (ML) algorithms to understand and respond to user queries in real time. With Tilde.AI, businesses can create intelligent chatbots and virtual assistants that provide personalized, context-a... Read more about Tilde.AI

Free Trial

Available

Pricing Type

$12000 Per user

Location

Latvia

Mainstay is a higher education software platform designed to support student engagement, retention, and success. The platform provides tools for automating student communication, sending reminders, and tracking academic progress, helping institutions support students throughout their educational journey. Mainstay’s AI-driven chatbots assist students with common questions, reducing the workload o... Read more about Mainstay

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Take Blip is a live chat software platform that allows businesses to engage with their customers in real time, providing instant support and enhancing customer experience. The platform enables organizations to integrate live chat functionality into their websites, mobile apps, and social media channels, allowing customers to reach out with questions or concerns. Take Blip’s powerful automation f... Read more about Take Blip

Free Trial

NA

Pricing Type

$500 Per user

Location

Brazil

Everise Digital Experience is a cutting-edge conversational AI platform that helps businesses engage with customers through intelligent chatbots, virtual assistants, and automated communication channels. The platform leverages natural language processing (NLP) and machine learning to provide personalized, human-like interactions with users. Everise is designed to handle customer inquiries, support... Read more about Everise Digital Experience

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Talla is an Artificial Intelligence Software that assists businesses in automating repetitive tasks, providing real-time assistance, and enhancing customer support. Equipped with powerful AI capabilities, Talla handles queries, manages knowledge bases, and assists in data collection, thereby boosting operational efficiency. It integrates easily with CRM and customer support systems, helping teams ... Read more about Talla

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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Frequently Asked Questions

Conversational AI Platform Software enables businesses to create intelligent bots or virtual assistants that understand and respond to human language.

It improves customer service, reduces operational costs, automates responses, and provides 24/7 support.

Important features include NLP (natural language processing), multi-language support, chatbot builder, analytics, and integrations.

Look for ease of use, training capabilities, integration options, AI accuracy, and scalability.

It automates customer interactions across platforms by understanding user input and delivering appropriate, human-like responses.

Choose based on conversation complexity, support channels, integration needs, and customization options.

It’s important—cloud-based platforms offer flexibility and remote updates, while on-premise solutions suit high-security setups.

Check if it supports multiple bots, languages, user loads, and integration with expanding digital tools.

Compare NLP quality, omnichannel support, analytics depth, bot training options, and third-party integrations.

Yes, most platforms support both voice and text interfaces for richer user experiences.

Members experience faster service delivery, less wait time, and consistent communication across platforms.

Yes, it comes in both cloud-based and on-premise versions to fit different business environments.

It integrates with CRM, helpdesk, e-commerce, analytics, and messaging apps for smooth workflows.