Best Conversational AI Platform Software

Conversational AI platform software enables businesses to automate and enhance customer interactions using advanced AI technology. These platforms power intelligent chatbots, voice assistants, and conversational interfaces, providing personalized and efficient communication across various channels. Enterprise conversational AI platforms are ideal for businesses looking to scale customer support, drive sales, and improve user experiences. The best conversational AI software offers natural language processing (NLP), sentiment analysis, and integration with CRM and analytics tools. Conversational intelligence software takes this further by analyzing conversations to provide actionable insights, improve team performance, and enhance customer engagement. Conversational analytics software helps organizations measure the impact of interactions, refine strategies, and optimize workflows. Explore top conversational AI platforms and conversation intelligence tools to elevate your communication strategy. Choose solutions that combine automation, analytics, and AI for impactful conversations and smarter decisions.
  • 4.8 avg. rating from 03 reviews

Last Updated: October 01, 2025

786 Software

List of Top Conversational AI Platform Software | Best Enterprise Conversational AI Platforms

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Contextual Guidance

Live Chat

Multi-Channel Communication

Pre-Configured Bot

For Developers

Multi-Language

Code-free Development

Speech Synthesis

Sentiment Analysis

Speech Recognition

Intent Recognition

Reporting/Analytics

Chatbot

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational AI Platform Software that is:

Parlami is a cutting-edge conversational AI platform that transforms customer interactions through intelligent chatbots and virtual assistants. By employing advanced natural language processing techniques, it allows businesses to engage with customers in real-time, providing accurate and contextually relevant responses to inquiries. The platform offers extensive customization options, enabling org... Read more about Parlamind

Free Trial

NA

Pricing Type

$1 Per user

Location

Germany

Nama Platform is a Conversational AI software designed to facilitate human-like interactions between businesses and customers through chatbots and virtual assistants. This platform enables companies to automate customer service, enhance engagement, and provide 24/7 support across various digital channels. With Nama Platform, businesses can create customized AI chatbots that handle customer inquiri... Read more about Nama Platform

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

SentiSum is an advanced Conversational AI Platform that uses artificial intelligence to enhance customer interactions and provide valuable insights. With SentiSum, businesses can automate customer service through chatbots and virtual assistants, enabling 24/7 support. The platform analyzes customer queries, detects sentiment, and categorizes issues for faster resolution. SentiSum also offers integ... Read more about SentiSum

Free Trial

Available

Pricing Type

$1000 Per user

Location

United Kingdom

Cognitive Brain is an advanced conversational AI platform that empowers businesses to enhance customer interactions through intelligent chatbots and virtual assistants. This software utilizes natural language processing and machine learning to understand customer queries and provide accurate responses in real time. Cognitive Brain enables organizations to automate customer service processes, reduc... Read more about Cognitive Brain

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recomme... Read more about WATI

Free Trial

Available

Pricing Type

$39 Per month

Location

NA

Ubots is an intelligent live chat software solution designed to improve customer engagement and provide real-time support on websites, mobile apps, and other digital platforms. Featuring AI-powered chatbots and human chat integration, Ubots offers businesses a seamless way to handle customer inquiries, solve problems, and deliver personalized support around the clock. The software allows for autom... Read more about Ubots

Free Trial

NA

Pricing Type

$1990 Per month

Location

Brazil

OpenDialog is a Conversational AI Platform Software designed to enhance customer interactions by automating communication through intelligent chatbots. It allows businesses to create customized, dynamic conversations that engage customers in real time, delivering personalized experiences. OpenDialog’s AI-driven platform uses natural language processing to understand and respond to user queries e... Read more about OpenDialog

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Eloquant is a leading contact center software that provides organizations with the tools they need to optimize customer service and improve communication across multiple channels. This powerful platform allows businesses to manage voice, email, chat, and social media interactions from a single interface, ensuring seamless customer support and faster response times. Eloquant’s intelligent routing... Read more about Eloquant

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Gia is an advanced conversational AI platform software designed to create, deploy, and manage intelligent virtual assistants and chatbots across various channels. Leveraging natural language processing (NLP) and machine learning technologies, Gia enables businesses to build bots that understand and respond to user queries with human-like accuracy and context-awareness. The platform offers a user-f... Read more about Gia

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Humanly Chat is a conversational AI platform that empowers businesses to engage with customers through intelligent, automated messaging. This AI-driven tool enhances customer service by providing fast, accurate responses to frequently asked questions, handling lead generation, and assisting with common support tasks. Built to seamlessly integrate with websites, mobile apps, and social media channe... Read more about Humanly Chat

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Plusoft AI is a powerful conversational AI platform that enables businesses to create intelligent chatbots and virtual assistants for automating customer interactions. The platform uses natural language processing (NLP) and machine learning to provide personalized and human-like conversations. Plusoft AI can be integrated into websites, mobile apps, and messaging platforms like WhatsApp, Facebook ... Read more about Plusoft AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

NLX is a powerful conversational AI platform designed to help businesses build and deploy intelligent virtual assistants and chatbots. With its robust natural language processing (NLP) capabilities, NLX can understand and respond to customer inquiries in a human-like manner, enhancing customer service and engagement. The platform allows businesses to design custom chatbot workflows for a variety o... Read more about NLX

Free Trial

NA

Pricing Type

$0.2 Per month

Location

United States

DoubleTick is an SMS marketing software designed to help businesses engage with customers through personalized, automated text messaging campaigns. The platform enables businesses to send targeted SMS messages to customers, based on their preferences, behaviors, and location. DoubleTick’s segmentation tools allow businesses to create highly tailored marketing messages that resonate with specific... Read more about DoubleTick

Free Trial

Available

Pricing Type

$220.73 Per user

Location

India

TalkActive is an Interactive Voice Response (IVR) software designed to enhance customer service by automating call routing, reducing wait times, and enabling self-service options. The platform provides tools for creating customizable IVR menus, setting up automated greetings, and routing calls based on customer input, ensuring that calls are directed to the right department or representative. Talk... Read more about TalkActive

Free Trial

NA

Pricing Type

Contact Vendor

Location

Italy

Conversational Banking is a revolutionary conversational AI platform designed to transform how financial institutions interact with their customers. By leveraging natural language processing (NLP) and machine learning, this platform allows banks, credit unions, and other financial organizations to engage customers through voice, chat, and messaging apps. Conversational Banking enhances customer se... Read more about Conversational Banking

Free Trial

NA

Pricing Type

Contact Vendor

Location

Uruguay

Chatkit is an advanced conversational marketing platform software designed to enhance customer interactions and drive engagement through intelligent chatbots and messaging solutions. The platform provides businesses with the tools to create, deploy, and manage chatbots across various channels, including websites, social media, and messaging apps. Chatkit’s user-friendly interface allows marketer... Read more about Automat

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Drips is an innovative SMS Marketing Software designed to help businesses engage with their customers through personalized and timely text messaging campaigns. It offers a comprehensive platform for creating, managing, and analyzing SMS marketing campaigns, ensuring that organizations can effectively reach their audience and drive engagement. Drips provides robust tools for segmenting audiences, s... Read more about Drips

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Enterprise Bot is a sophisticated live chat software designed to enhance customer engagement and support for businesses. This platform utilizes artificial intelligence to automate customer interactions, providing instant responses to inquiries and resolving issues efficiently. With its user-friendly interface, businesses can easily integrate the software into their websites and applications, enabl... Read more about Enterprise Bot

Free Trial

Available

Pricing Type

$50 Per user

Location

Switzerland

Just AI Conversational Platform is an advanced artificial intelligence (AI) software that enables businesses to create intelligent chatbots and virtual assistants. Designed for customer support, sales, and marketing teams, Just AI allows companies to automate communication with customers, ensuring faster responses and improved customer experiences. The platform’s natural language processing (NLP... Read more about Just AI Conversational Platform

Free Trial

Available

Pricing Type

$15 Per month

Location

United Kingdom

Triniti.Ai is a cutting-edge conversational AI platform designed to enhance customer engagement through intelligent chatbots and virtual assistants. This software enables businesses to automate customer interactions, from answering FAQs to processing orders, ensuring faster response times and a personalized user experience. Triniti.Ai’s AI-driven technology understands natural language, allowing... Read more about Triniti.Ai

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Smartly.AI is a conversational AI platform software designed to help businesses create and manage intelligent chatbots and virtual assistants. The software uses natural language processing (NLP) to enable human-like interactions, allowing businesses to automate customer service, sales, and support functions. Smartly.AI integrates with popular messaging platforms, such as Facebook Messenger and Wha... Read more about Smartly.AI

Free Trial

Available

Pricing Type

$199 Per month

Location

France

The Answer Engine is a conversational AI platform designed to enhance customer interactions through intelligent automation. By integrating natural language processing and machine learning, this software enables businesses to create chatbots and virtual assistants that provide accurate, real-time responses to customer inquiries. The platform supports a wide range of applications, including customer... Read more about The Answer Engine

Free Trial

NA

Pricing Type

$10000 Per user

Location

United States

The Enterprise Chatbot Platform is an advanced conversational AI software designed to improve customer service and automate various business functions. By leveraging AI-powered chatbots, businesses can provide 24/7 support to customers, enhancing their experience while reducing the load on human agents. The platform allows companies to create custom chatbots capable of answering frequently asked q... Read more about Enterprise Chatbot Platform

Free Trial

NA

Pricing Type

$600 Per user

Location

United States

LocalResponse is a call tracking software that helps businesses capture and analyze inbound calls to improve customer service and optimize marketing strategies. The platform assigns unique phone numbers to different marketing campaigns, allowing businesses to identify which ads drive the most calls and evaluate their return on investment. LocalResponse records calls and provides transcriptions, en... Read more about LocalResponse

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Botmake.io is an innovative conversational AI platform designed to help businesses create and manage intelligent chatbots for customer interaction and engagement. The platform provides a user-friendly interface that allows users to design and deploy chatbots without extensive coding knowledge. Botmake.io enables organizations to build conversational experiences that can assist customers with inqui... Read more about Botmake.io

Free Trial

Available

Pricing Type

$9.99 Per month

Location

Netherlands

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Frequently Asked Questions

Conversational AI Platform Software enables businesses to create intelligent bots or virtual assistants that understand and respond to human language.

It improves customer service, reduces operational costs, automates responses, and provides 24/7 support.

Important features include NLP (natural language processing), multi-language support, chatbot builder, analytics, and integrations.

Look for ease of use, training capabilities, integration options, AI accuracy, and scalability.

It automates customer interactions across platforms by understanding user input and delivering appropriate, human-like responses.

Choose based on conversation complexity, support channels, integration needs, and customization options.

It’s important—cloud-based platforms offer flexibility and remote updates, while on-premise solutions suit high-security setups.

Check if it supports multiple bots, languages, user loads, and integration with expanding digital tools.

Compare NLP quality, omnichannel support, analytics depth, bot training options, and third-party integrations.

Yes, most platforms support both voice and text interfaces for richer user experiences.

Members experience faster service delivery, less wait time, and consistent communication across platforms.

Yes, it comes in both cloud-based and on-premise versions to fit different business environments.

It integrates with CRM, helpdesk, e-commerce, analytics, and messaging apps for smooth workflows.