TalkActive

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TalkActive Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersItaly
✎
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Product Overview

TalkActive Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About TalkActive

TalkActive is an Interactive Voice Response (IVR) software designed to enhance customer service by automating call routing, reducing wait times, and enabling self-service options. The platform provides tools for creating customizable IVR menus, setting up automated greetings, and routing calls based on customer input, ensuring that calls are directed to the right department or representative. TalkActive’s analytics features provide insights into call volume, customer interactions, and response rates, helping businesses optimize call handling. The software also integrates with CRM systems, allowing customer information to be accessed quickly by support agents. By streamlining customer interactions, TalkActive improves service efficiency, reduces call handling time, and enhances the customer experience.
Company Assist Digital
Founded NA
Headquarters Italy
Employees NA

Support

Email

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Networking Financial Services Information Technology & Services Telecommunications
Category-Based Capabilities

TalkActive Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Pricing Information

TalkActive Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency EUR (€)
Free Trial NA
Free Version NA
Payment Frequency NA
Frequently Asked Questions

TalkActive FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

TalkActive is an Interactive Voice Response (IVR) software designed to enhance customer service by automating call routing, reducing wait times, and enabling self-service options. The platform provides tools for creating customizable IVR menus, setting up automated greetings, and routing calls based on customer input, ensuring that calls are directed to the right department or representative. TalkActive’s analytics features provide insights into call volume, customer interactions, and response rates, helping businesses optimize call handling. The software also integrates with CRM systems, allowing customer information to be accessed quickly by support agents. By streamlining customer interactions, TalkActive improves service efficiency, reduces call handling time, and enhances the customer experience.

  • No, TalkActive does not offer a free version.

  • Yes, TalkActive offers a free trial.

  • No, Credit Card details are not required for the TalkActive trial.

  • No, TalkActive does not offer an API.

  • TalkActive offers support with the following options:
    • Email

  • TalkActive offers training with the following options:
    • Documentation

  • TalkActive supports the following languages:
    • English

  • Following are the typical users of the TalkActive:
    • Self-Employed , Small-Business , Midsize-Business

  • TalkActive supports the following deployment:
    • Cloud Hosted

  • TalkActive supports the following devices and operating systems:
    • Web-Based
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