Best Conversational AI Platform Software

Conversational AI platform software enables businesses to automate and enhance customer interactions using advanced AI technology. These platforms power intelligent chatbots, voice assistants, and conversational interfaces, providing personalized and efficient communication across various channels. Enterprise conversational AI platforms are ideal for businesses looking to scale customer support, drive sales, and improve user experiences. The best conversational AI software offers natural language processing (NLP), sentiment analysis, and integration with CRM and analytics tools. Conversational intelligence software takes this further by analyzing conversations to provide actionable insights, improve team performance, and enhance customer engagement. Conversational analytics software helps organizations measure the impact of interactions, refine strategies, and optimize workflows. Explore top conversational AI platforms and conversation intelligence tools to elevate your communication strategy. Choose solutions that combine automation, analytics, and AI for impactful conversations and smarter decisions.
  • 4.8 avg. rating from 03 reviews

Last Updated: October 01, 2025

786 Software

List of Top Conversational AI Platform Software | Best Enterprise Conversational AI Platforms

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Contextual Guidance

Live Chat

Multi-Channel Communication

Pre-Configured Bot

For Developers

Multi-Language

Code-free Development

Speech Synthesis

Sentiment Analysis

Speech Recognition

Intent Recognition

Reporting/Analytics

Chatbot

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational AI Platform Software that is:

AI-First Customer Support Automation Built on Your Data

Forethought is an AI-driven customer service software designed to revolutionize how businesses handle support queries. Its core feature is an advanced AI assistant, Agatha, which intelligently automates responses and provides support agents with suggested solutions, thereby speeding up response times and enhancing accuracy. Forethought integrates smoothly with existing customer service platforms, ... Read more about Forethought

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

respond.io is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. By providing a centralized platform for managing customer interactions across multiple channels—including website chat, social media, email, and messaging apps—respond.io ensures seamless and efficient communication. The intuitive interface allows support teams to handle... Read more about respond.io

Free Trial

Available

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Contact Vendor

Location

NA

Theatro is a conversational AI platform designed to improve communication and productivity within frontline teams. The platform uses AI-powered virtual assistants to provide real-time support, allowing employees to access information, answer queries, and perform tasks using voice commands. Theatro helps businesses improve operational efficiency by automating workflows, reducing the need for manual... Read more about Theatro

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Convolab is an innovative Survey Software designed to help businesses and organizations create, distribute, and analyze surveys with ease and efficiency. The platform offers a comprehensive suite of tools for designing customized surveys, collecting responses, and generating insightful reports. Features include a user-friendly survey builder with a wide range of question types, automated distribut... Read more about Convolab

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

ChatPlus is an advanced live chat software designed to enhance customer service by enabling businesses to engage with visitors on their website in real-time. Whether it’s for answering queries, resolving issues, or providing customer support, ChatPlus facilitates seamless communication between businesses and their customers. The software offers a customizable chat widget that can be easily integ... Read more about ChatPlus

Free Trial

Available

Pricing Type

$11.5 Per month

Location

Japan

inCircle is a dynamic live chat software designed to enhance customer engagement and support for businesses. This platform enables organizations to communicate with their customers in real-time, providing immediate assistance and fostering stronger relationships. With an intuitive interface, inCircle allows support teams to manage multiple chat sessions simultaneously, ensuring timely responses to... Read more about inCircle

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Webio is a cutting-edge Customer Communications Management (CCM) platform designed to enhance how businesses engage with their customers across digital channels. The software uses conversational AI and automation to facilitate seamless, personalized interactions through messaging platforms such as SMS, email, live chat, and social media. Webio enables businesses to streamline customer support, res... Read more about Webio

Free Trial

NA

Pricing Type

Contact Vendor

Location

Ireland

Oct8ne is an advanced live chat software that enhances customer service and online shopping experiences. The platform enables businesses to communicate with customers in real-time, providing immediate support and assistance. Oct8ne integrates video, chat, and file sharing capabilities, allowing agents to interact with customers more personally. With its visual support features, such as live produc... Read more about Oct8ne

Free Trial

Available

Pricing Type

$49 Per user

Location

Spain

Live Chat Software for Microsoft Teams, Google Chat, Slack, and ChatGPT

Social Intents is a versatile live chat and customer engagement software tailored for businesses looking to enhance online interaction. Its core feature is the seamless integration of live chat into websites and email marketing platforms, facilitating real-time communication with customers. Social Intents stands out with its collaborative tools, including chat transfer and team chat capabilities, ... Read more about Social Intents

Free Trial

14 Days

Pricing Type

$39 Per month

Location

United States

Flow.ai is an innovative live chat software designed to help businesses enhance customer engagement and support through realtime communication. The platform offers comprehensive tools for managing live chat interactions, chatbots, and customer inquiries, enabling organizations to optimize their customer service efforts effectively. With Flow.ai, users can easily set up live chat on their websites,... Read more about Flow.ai

Free Trial

NA

Pricing Type

$19 Per feautre

Location

Netherlands

Streebo Chatbot Builder is a cutting-edge Artificial Intelligence Software designed to empower businesses with intelligent and interactive chatbot solutions. It offers a comprehensive platform for designing, deploying, and managing AI-powered chatbots that enhance customer engagement, streamline operations, and provide instant support. Streebo Chatbot Builder features intuitive drag-and-drop inter... Read more about Streebo Chatbot Builder

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Agentic AI Platform for Service Automation

yellow.ai is a cutting-edge chatbot software designed to help businesses automate customer interactions and enhance customer service. The platform offers AI-powered chatbots that can handle a wide range of tasks, from answering frequently asked questions to processing orders and bookings. yellow.ai’s chatbots can be integrated into websites, mobile apps, and messaging platforms, enabling busines... Read more about yellow.ai

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Quantiphi Conversational AI is an advanced platform designed to enhance customer interactions through artificial intelligence and natural language processing. The software helps businesses build intelligent chatbots, voice assistants, and automated conversational systems that can understand, respond, and engage users effectively. With its deep learning models, Quantiphi can analyze and interpret c... Read more about Quantiphi Conversational AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Sophia Chatbot is a conversational AI platform designed to help businesses automate customer interactions and enhance user experience. The platform leverages natural language processing (NLP) and machine learning to understand and respond to customer inquiries in real time. Sophia Chatbot can be integrated into websites, mobile apps, and messaging platforms, allowing businesses to offer 24/7 suppo... Read more about Sophia Chatbot

Free Trial

NA

Pricing Type

Contact Vendor

Location

Italy

Botmaker is a conversational AI platform designed to help businesses automate customer interactions across various messaging channels, including websites, social media platforms, and mobile apps. By leveraging artificial intelligence and natural language processing (NLP), Botmaker enables businesses to engage with customers in real-time, providing immediate responses to inquiries and resolving com... Read more about Botmaker

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Terry is a cutting-edge conversational AI platform designed to enhance customer engagement through intelligent chatbots and virtual assistants. This software enables businesses to create and deploy conversational agents capable of handling a wide range of inquiries, providing instant responses to customer questions and concerns. With its advanced natural language processing capabilities, Terry und... Read more about Terry

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Cogmo Attend is an innovative conversational AI platform designed to enhance customer engagement through intelligent chatbots and virtual assistants. This software leverages advanced natural language processing (NLP) and machine learning algorithms to understand user inquiries and provide accurate, context-aware responses in real time. With Cogmo Attend, businesses can deploy customizable chatbots... Read more about Cogmo Attend

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Sembly is an innovative artificial intelligence (AI) software that revolutionizes how businesses manage meetings, calls, and collaboration sessions. Leveraging advanced machine learning and natural language processing (NLP), Sembly automatically transcribes, analyzes, and summarizes conversations in real-time. This powerful AI tool enhances productivity by allowing teams to focus on discussions ra... Read more about Sembly

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

MetaDialog is a cutting-edge conversational AI platform designed to help businesses automate and enhance their customer interactions through intelligent chatbots and virtual assistants. The software leverages advanced natural language processing (NLP) algorithms to understand and respond to customer inquiries in real time, providing seamless and personalized experiences. MetaDialog enables busines... Read more about MetaDialog

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Scale B2C Customer Service With AI Chat, Bots, Video, and More

Talkative is an innovative customer engagement software developed to provide a seamless online communication experience. Its key feature is the integration of live chat, voice calls, video calls, and co-browsing within a single platform, facilitating diverse and dynamic customer interactions. Particularly notable is its co-browsing functionality, which allows agents to interactively guide customer... Read more about Talkative

Free Trial

NA

Pricing Type

$45 Per month

Location

United Kingdom

Plum Voice is a leading IVR (Interactive Voice Response) software designed to enhance customer interactions through automated voice solutions. With its advanced speech recognition technology, businesses can create customized voice applications that streamline customer service processes. Plum Voice offers an easy-to-use platform for designing and deploying voice applications, allowing organizations... Read more about Plum Voice

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Interactions Intelligent Virtual Assistant is a specialized virtual assistant software designed to enhance customer service operations. This platform provides comprehensive tools for automating customer interactions, managing inquiries, and delivering personalized support. Users can easily access real-time data on customer interactions, track performance metrics, and generate reports on service ef... Read more about Interactions Intelligent Virtual Assistant

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

VisiRule is an innovative artificial intelligence software designed to empower organizations to create interactive decision support systems without requiring extensive programming skills. This platform allows users to build complex decision trees and automated workflows, enabling businesses to streamline processes and enhance customer interactions. With its intuitive drag-and-drop interface, VisiR... Read more about VisiRule

Free Trial

Available

Pricing Type

$995 Per user

Location

United Kingdom

Vizir is an innovative conversational AI platform software designed to enhance customer interactions through intelligent and natural language processing. It offers a comprehensive suite of tools for building, deploying, and managing chatbots and virtual assistants across various channels, including websites, messaging apps, and social media platforms. Vizir’s advanced AI algorithms enable bots t... Read more about Vizir

Free Trial

Available

Pricing Type

$200 Per month

Location

France

Hubtype is an advanced live chat software designed to enhance customer support and engagement across various digital channels. This platform enables businesses to connect with their customers in real time, providing instant assistance and information through chatbots and live agents. With Hubtype, users can customize chat widgets, manage multiple conversations simultaneously, and automate response... Read more about Hubtype

Free Trial

NA

Pricing Type

$2000 Per month

Location

Spain

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Frequently Asked Questions

Conversational AI Platform Software enables businesses to create intelligent bots or virtual assistants that understand and respond to human language.

It improves customer service, reduces operational costs, automates responses, and provides 24/7 support.

Important features include NLP (natural language processing), multi-language support, chatbot builder, analytics, and integrations.

Look for ease of use, training capabilities, integration options, AI accuracy, and scalability.

It automates customer interactions across platforms by understanding user input and delivering appropriate, human-like responses.

Choose based on conversation complexity, support channels, integration needs, and customization options.

It’s important—cloud-based platforms offer flexibility and remote updates, while on-premise solutions suit high-security setups.

Check if it supports multiple bots, languages, user loads, and integration with expanding digital tools.

Compare NLP quality, omnichannel support, analytics depth, bot training options, and third-party integrations.

Yes, most platforms support both voice and text interfaces for richer user experiences.

Members experience faster service delivery, less wait time, and consistent communication across platforms.

Yes, it comes in both cloud-based and on-premise versions to fit different business environments.

It integrates with CRM, helpdesk, e-commerce, analytics, and messaging apps for smooth workflows.