Plum Voice

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Plum Voice Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Plum Voice Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Plum Voice

Plum Voice is a leading IVR (Interactive Voice Response) software designed to enhance customer interactions through automated voice solutions. With its advanced speech recognition technology, businesses can create customized voice applications that streamline customer service processes. Plum Voice offers an easy-to-use platform for designing and deploying voice applications, allowing organizations to improve efficiency and customer satisfaction. Features like call routing, data integration, and real-time analytics empower businesses to manage calls effectively and gain valuable insights into customer behavior. Ideal for contact centers and service-oriented organizations, Plum Voice enhances communication and operational efficiency.
Company The Plum Group
Founded 2000
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Advertising & Marketing Health Information Technology & Services Telecommunications Utilities
Category-Based Capabilities

Plum Voice Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Conversational AI Platform Software 13 selected features Open category ↗
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Pricing Information

Plum Voice Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
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Frequently Asked Questions

Plum Voice FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Plum Voice is a leading IVR (Interactive Voice Response) software designed to enhance customer interactions through automated voice solutions. With its advanced speech recognition technology, businesses can create customized voice applications that streamline customer service processes. Plum Voice offers an easy-to-use platform for designing and deploying voice applications, allowing organizations to improve efficiency and customer satisfaction. Features like call routing, data integration, and real-time analytics empower businesses to manage calls effectively and gain valuable insights into customer behavior. Ideal for contact centers and service-oriented organizations, Plum Voice enhances communication and operational efficiency.

  • No, Plum Voice does not offer a free version.

  • Yes, Plum Voice offers a free trial.

  • No, Credit Card details are not required for the Plum Voice trial.

  • Plum Voice supports the following payment frequencies:

    • Monthly Subscription

  • No, Plum Voice does not offer an API.

  • Plum Voice offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Plum Voice offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Plum Voice supports the following languages:
    • English

  • Following are the typical users of the Plum Voice:
    • Self-Employed , Small-Business , Midsize-Business

  • Plum Voice supports the following deployment:
    • Cloud Hosted

  • Plum Voice supports the following devices and operating systems:
    • Web-Based
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