Trying to decide between Plum Voice and XCALLY? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Plum Voice on the left and XCALLY on the right.
Plum Voice
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XCALLY
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Plum Voice is a leading IVR (Interactive Voice Response) software designed to enhance customer interactions through automated voice solutions. With its advanced speech recognition technology, businesses can create customized voice...
Read more about Plum Voice
Software
XCALLY is a powerful call center software designed to enhance customer service and streamline operations for contact centers. This platform offers comprehensive tools for managing inbound and outbound calls, tracking...
Read more about XCALLYOpen any shared category to compare the features selected under that category for both products.
Features shown here belong only to the IVR Software category.
| Feature | Plum Voice | XCALLY |
|---|---|---|
| Call Center Management | Listed | Listed |
| Call Routing | Listed | Listed |
| Voice Mail | Listed | Listed |
| Text to Speech | Listed | Listed |
| Call Recording | Listed | Listed |
| Call Logging | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Callback Scheduling | Listed | Listed |
| Phone Key Input | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Caller ID | Listed | Listed |
| Campaign Management | Listed | Listed |
| Call Disposition | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Auto-Dialer | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Multiple Scripts | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Voice Customization | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Pre-recorded Messages | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Plum Voice and XCALLY before making a final choice.
Explore other software products that buyers may consider instead of Plum Voice.
Explore other software products that buyers may consider instead of XCALLY.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Plum Voice and XCALLY in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Plum Voice and XCALLY.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
