XCALLY
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XCALLY Evaluation Snapshot
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Product Overview
XCALLY Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
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Training
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Typical Customers
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Category-Based Capabilities
XCALLY Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Auto Dialer Software 17 selected features Open category ↗ ⌄
Progressive Dialer
Power Dialer
Computer Telephony Integration
Preview Dialer
IVR/Voice Recognition
Automatic Call Distribution
Campaign Management
Call Scripting
Call Routing
Voice Mail
Call Recording
Call Transfer
Caller ID
Predictive Dialer
Call Center Management
Reporting/Analytics
Call Monitoring
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages
Predictive Dialer Software 20 selected features Open category ↗ ⌄
Lead Management
Call Monitoring
Contact Management
List Management
Campaign Management
Automatic Call Distribution
Call Scheduling
Call Routing
Predictive Dialer
Call Center Management
Real-Time Reporting
Call Transfer
Campaign Specific Caller ID
FCC Compliance
Call Reporting
Interaction Tracking
Computer Telephony Integration
Reporting/Analytics
Call Recording
FTC Compliance
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
Pricing Information
XCALLY Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
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Frequently Asked Questions
XCALLY FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
XCALLY is a powerful call center software designed to enhance customer service and streamline operations for contact centers. This platform offers comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and optimizing agent productivity. With its intuitive interface, XCALLY allows supervisors to monitor real-time call data, manage queues, and assign agents to specific tasks seamlessly. The software includes features for call routing, reporting, and customer relationship management (CRM), ensuring that agents have the information they need to provide excellent service. Additionally, XCALLY supports integration with other communication tools, facilitating multi-channel support. By leveraging this software, organizations can improve their call center operations, enhance customer satisfaction, and drive business success. XCALLY is essential for businesses looking to optimize their customer service capabilities.
- No, XCALLY does not offer a free version.
- Yes, XCALLY offers a free trial.
- No, Credit Card details are not required for the XCALLY trial.
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XCALLY supports the following payment frequencies:
- Monthly Subscription
- No, XCALLY does not offer an API.
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XCALLY offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base
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XCALLY offers training with the following options:
- Live Online , Webinar , Documentation , Videos
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XCALLY supports the following languages:
- Arabic , English , French , Hebrew , Italian , Japanese , Korean , Latvian , Portuguese , Spanish , Swedish
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Following are the typical users of the XCALLY:
- Self-Employed , Small-Business , Midsize-Business
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XCALLY supports the following deployment:
- Cloud Hosted , On-Premise
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XCALLY supports the following devices and operating systems:
- Web-Based , Windows , Linux
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Product Comparisons
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