CallVU

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CallVU Evaluation Snapshot

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User RatingNot rated yet
Starting Price$130 / year
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

CallVU Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About CallVU

CallVU is a versatile help desk software solution designed to enhance customer support operations and improve service delivery. The platform allows businesses to provide efficient and personalized customer support across multiple channels, including voice, chat, and email. CallVU’s automated workflows help streamline the handling of customer queries, reducing response times and improving resolution rates. The software includes tools for managing tickets, tracking customer interactions, and analyzing support performance. It also provides integration with popular CRM systems, allowing agents to access customer history and information quickly. With its AI-powered virtual assistants and self-service options, CallVU helps reduce the workload on customer support teams while improving the overall customer experience.
Company CallVU
Founded 2012
Headquarters United States
Employees 11-50

Support

Email Phone Knowledge Base

Training

Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Startups
Category-Based Capabilities

CallVU Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Help Desk Software 26 selected features Open category ↗
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Customer Engagement Software 22 selected features Open category ↗
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Digital Signature Software 16 selected features Open category ↗
File Sharing Access Controls/Permissions Reminders Document Management Document Storage Multi-Party Signing Mobile Signature Capture Customizable Branding Electronic Signature Authentication Document Analytics Customizable Templates Workflow Management Data Security Audit Trail Task Progress Tracking
Forms Automation Software 16 selected features Open category ↗
Electronic Signature Forms Creation & Design Customizable Templates Offline Access Archiving & Retention Collaboration Tools Drag & Drop Version Control Forms Management Process/Workflow Automation Full Text Search Third-Party Integrations Data Import/Export Access Controls/Permissions File Storage Customizable Forms
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Telemarketing Software 17 selected features Open category ↗
Call Monitoring Multi-Channel Communication Call Logging Campaign Management Caller ID CRM Callback Scheduling Outbound Call Center Predictive Dialer IVR/Voice Recognition Inbound Call Center Computer Telephony Integration Call Scripting Call Recording Call Center Management Lead Distribution Automatic Call Distribution
Pricing Information

CallVU Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription
Basic
$130 Per Year

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

CallVU FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

CallVU is a versatile help desk software solution designed to enhance customer support operations and improve service delivery. The platform allows businesses to provide efficient and personalized customer support across multiple channels, including voice, chat, and email. CallVU’s automated workflows help streamline the handling of customer queries, reducing response times and improving resolution rates. The software includes tools for managing tickets, tracking customer interactions, and analyzing support performance. It also provides integration with popular CRM systems, allowing agents to access customer history and information quickly. With its AI-powered virtual assistants and self-service options, CallVU helps reduce the workload on customer support teams while improving the overall customer experience.

  • No, CallVU does not offer a free version.

  • Yes, CallVU offers a free trial.

  • No, Credit Card details are not required for the CallVU trial.

  • CallVU offers the following pricing plans & packages:

    Basic

    $130 Per Year

  • CallVU supports the following payment frequencies:

    • Annual Subscription

  • No, CallVU does not offer an API.

  • CallVU offers support with the following options:
    • Email , Phone , Knowledge Base

  • CallVU offers training with the following options:
    • Videos

  • CallVU supports the following languages:
    • English

  • Following are the typical users of the CallVU:
    • Self-Employed , Small-Business , Midsize-Business

  • CallVU supports the following deployment:
    • Cloud Hosted

  • CallVU supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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