Oct8ne

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Decision Snapshot

Oct8ne Evaluation Snapshot

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User RatingNot rated yet
Starting Price€49 / user
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersSpain
✎
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Product Overview

Oct8ne Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Oct8ne

Oct8ne is an advanced live chat software that enhances customer service and online shopping experiences. The platform enables businesses to communicate with customers in real-time, providing immediate support and assistance. Oct8ne integrates video, chat, and file sharing capabilities, allowing agents to interact with customers more personally. With its visual support features, such as live product demonstrations and screen sharing, Oct8ne helps guide customers through their purchase journey, making it ideal for eCommerce businesses. The software includes powerful AI features that assist in automating responses and tracking customer interactions. It also offers detailed analytics, enabling businesses to monitor customer satisfaction, response times, and agent performance. Additionally, Oct8ne seamlessly integrates with various CRM, payment, and eCommerce platforms, ensuring smooth communication between customer service teams and other departments. By combining live chat with visual assistance, Oct8ne provides an enhanced customer support experience that helps businesses increase conversions and improve customer loyalty.
Company Oct8ne
Founded NA
Headquarters Spain
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 5 languages available
English French Italian Portuguese Spanish
Industries Served 2 industries available
Health Medical Practice
Category-Based Capabilities

Oct8ne Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Chatbot Software 17 selected features Open category ↗ ⌄
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management Workflow Management Third-Party Integrations CRM Interaction Tracking Content Management Activity Dashboard On-Demand Communications Personalization Multi-Channel Communication Interactive Content Video Support Customer Database Chat/Messaging Reporting & Statistics Batch Communications Customer History Alerts/Notifications Feedback Management
Pricing Information

Oct8ne Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency EUR (€)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Oct8ne
€49 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Oct8ne FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Oct8ne is an advanced live chat software that enhances customer service and online shopping experiences. The platform enables businesses to communicate with customers in real-time, providing immediate support and assistance. Oct8ne integrates video, chat, and file sharing capabilities, allowing agents to interact with customers more personally. With its visual support features, such as live product demonstrations and screen sharing, Oct8ne helps guide customers through their purchase journey, making it ideal for eCommerce businesses. The software includes powerful AI features that assist in automating responses and tracking customer interactions. It also offers detailed analytics, enabling businesses to monitor customer satisfaction, response times, and agent performance. Additionally, Oct8ne seamlessly integrates with various CRM, payment, and eCommerce platforms, ensuring smooth communication between customer service teams and other departments. By combining live chat with visual assistance, Oct8ne provides an enhanced customer support experience that helps businesses increase conversions and improve customer loyalty.

  • Yes, Oct8ne offers a free version.

  • Yes, Oct8ne offers a free trial.

  • No, Credit Card details are not required for the Oct8ne trial.

  • Oct8ne offers the following pricing plans & packages:

    Oct8ne

    €49 Per User

  • Oct8ne supports the following payment frequencies:

    • Monthly Subscription

  • No, Oct8ne does not offer an API.

  • Oct8ne offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Oct8ne offers training with the following options:
    • Live Online

  • Oct8ne supports the following languages:
    • English , French , Italian , Portuguese , Spanish

  • Following are the typical users of the Oct8ne:
    • Self-Employed , Small-Business , Midsize-Business

  • Oct8ne supports the following deployment:
    • Cloud Hosted , On-Premise

  • Oct8ne supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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