Social Intents

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Live Chat Software for Microsoft Teams, Google Chat, Slack, and ChatGPT

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Social Intents Evaluation Snapshot

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User RatingNot rated yet
Starting Price$39 / month
Free Trial14 Days
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Social Intents Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Social Intents

Social Intents is a versatile live chat and customer engagement software tailored for businesses looking to enhance online interaction. Its core feature is the seamless integration of live chat into websites and email marketing platforms, facilitating real-time communication with customers. Social Intents stands out with its collaborative tools, including chat transfer and team chat capabilities, ensuring efficient team coordination during customer interactions. The software also offers automated chat triggers and customizable chat widgets, which help in personalizing the customer experience. Additionally, it provides valuable analytics, giving insights into customer behavior and chat performance. Its user-friendly setup and integration with major CRM systems make Social Intents a practical choice for businesses aiming to boost their customer service and engagement strategies.
Company Social Intents
Founded 2014
Headquarters United States
Employees 1-10

Support

24x7 Support Email Chat Knowledge Base

Training

Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services
Category-Based Capabilities

Social Intents Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 26 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management Artificial Intelligence
Live Chat Software 25 selected features Open category ↗
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback Artificial Intelligence
Chatbot Software 17 selected features Open category ↗
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Conversational AI Platform Software 13 selected features Open category ↗
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
Pricing Information

Social Intents Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version NA
Payment Frequency Annual Subscription, Monthly Payment
Starter
$39 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Social Intents FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Social Intents is a versatile live chat and customer engagement software tailored for businesses looking to enhance online interaction. Its core feature is the seamless integration of live chat into websites and email marketing platforms, facilitating real-time communication with customers. Social Intents stands out with its collaborative tools, including chat transfer and team chat capabilities, ensuring efficient team coordination during customer interactions. The software also offers automated chat triggers and customizable chat widgets, which help in personalizing the customer experience. Additionally, it provides valuable analytics, giving insights into customer behavior and chat performance. Its user-friendly setup and integration with major CRM systems make Social Intents a practical choice for businesses aiming to boost their customer service and engagement strategies.

  • No, Social Intents does not offer a free version.

  • Yes, Social Intents offers a free trial.

  • No, Credit Card details are not required for the Social Intents trial.

  • Social Intents offers the following pricing plans & packages:

    Starter

    $39 Per Month

  • Social Intents supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Social Intents offers an API.

  • Social Intents offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base

  • Social Intents offers training with the following options:
    • Documentation , Videos

  • Social Intents supports the following languages:
    • English

  • Following are the typical users of the Social Intents:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Social Intents supports the following deployment:
    • Cloud Hosted

  • Social Intents supports the following devices and operating systems:
    • Web-Based
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