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LivePerson Claim

The Best Conversational AI Platform for Business

LivePerson Overview

LivePerson is a cutting-edge software platform that revolutionizes how businesses communicate with their customers. Specializing in conversational AI and messaging, it allows companies to engage with customers through text, chat, and messaging apps, offering a more personalized and convenient customer experience. LivePerson stands out for its advanced AI capabilities, which include chatbots and automated messaging systems that can handle inquiries, provide recommendations, and even complete transactions. This technology not only enhances customer interaction but also optimizes support teams' efficiency by managing routine queries. Furthermore, LivePerson provides valuable analytics and insights into customer behavior and preferences, enabling businesses to refine their communication strategies and improve overall customer satisfaction. This platform is especially valuable in industries where customer engagement and rapid response are crucial.

LivePerson screenshot & Video

Contact Details

  • LivePerson
  • 1995
  • United States
  • 1000+

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Automotive, Financial Services, Hospitality, Leisure & Travel, Other Industries, Retail

LivePerson Features

  • Transfers/Routing
  • Document Storage
  • Mobile Access
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Offline Form
  • Collaboration Tools
  • CRM
  • Interaction Tracking
  • Transcripts/Chat History
  • Contact Management
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
  • Email Management
  • Surveys & Feedback

LivePerson Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Quote Based

LivePerson FAQ's

  • No, LivePerson does not offer a free version.

  • No, LivePerson does not offer any free trial.

  • No, Credit Card details are not required for the LivePerson trial.

  • LivePerson supports the following payment frequencies:

    • Quote Based

  • No, LivePerson does not offer an API.

  • LivePerson offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • LivePerson offers training with the following options:
    • Webinar , Documentation

  • LivePerson supports the following deployment:
    • Cloud Hosted

  • LivePerson supports the following devices:
    • Web-Based