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The Best Conversational AI Platform for Business

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LivePerson Overview

LivePerson is a cutting-edge software platform that revolutionizes how businesses communicate with their customers. Specializing in conversational AI and messaging, it allows companies to engage with customers through text, chat, and messaging apps, offering a more personalized and convenient customer experience. LivePerson stands out for its advanced AI capabilities, which include chatbots and automated messaging systems that can handle inquiries, provide recommendations, and even complete transactions. This technology not only enhances customer interaction but also optimizes support teams' efficiency by managing routine queries. Furthermore, LivePerson provides valuable analytics and insights into customer behavior and preferences, enabling businesses to refine their communication strategies and improve overall customer satisfaction. This platform is especially valuable in industries where customer engagement and rapid response are crucial.

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LivePerson Screenshot & Video

Contact Details

  • Vendor Name LivePerson
  • Founded 1995
  • Location United States
  • Employees 1000+

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Automotive, Financial Services, Hospitality, Leisure & Travel, Other Industries, Retail

LivePerson Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

LivePerson Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Quote Based Quote Based
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LivePerson FAQs

LivePerson is a cutting-edge software platform that revolutionizes how businesses communicate with their customers. Specializing in conversational AI and messaging, it allows companies to engage with customers through text, chat, and messaging apps, offering a more personalized and convenient customer experience. LivePerson stands out for its advanced AI capabilities, which include chatbots and automated messaging systems that can handle inquiries, provide recommendations, and even complete transactions. This technology not only enhances customer interaction but also optimizes support teams' efficiency by managing routine queries. Furthermore, LivePerson provides valuable analytics and insights into customer behavior and preferences, enabling businesses to refine their communication strategies and improve overall customer satisfaction. This platform is especially valuable in industries where customer engagement and rapid response are crucial.

  • No, LivePerson does not offer a free version.

  • No, LivePerson does not offer any free trial.

  • No, Credit Card details are not required for the LivePerson trial.

  • LivePerson supports the following payment frequencies:

    • Quote Based

  • No, LivePerson does not offer an API.

  • LivePerson offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • LivePerson offers training with the following options:
    • Webinar , Documentation

  • LivePerson supports the following languages:
    • English

  • Following are the typical users of the LivePerson:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • LivePerson supports the following deployment:
    • Cloud Hosted

  • LivePerson supports the following devices and operating systems:
    • Web-Based