Does Dialpad offer a free version?

No, Dialpad does not offer a free version.

Does Dialpad offer a free trial?

Yes, Dialpad offers a free trial.

Are Credit Card details required for the Dialpad trial?

No, Credit Card details are not required for the Dialpad trial.

What type of support options does Dialpad offer?

24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does Dialpad offer?

In-person, Live Online, Webinar, Documentation, Videos

Self-Employed, Small-Business, Midsize-Business

Dialpad Reviews Jun 2025: Pricing & Features

Dialpad Overview

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics to measure performance metrics. The software supports integration with customer relationship management (CRM) systems, ensuring seamless data management and follow-up. Additionally, Dialpad includes features for call recording, transcription, and reporting, enabling teams to analyze conversations and improve their strategies. By adopting Dialpad, organizations can enhance their calling efficiency, improve customer interactions, and drive better business outcomes through effective communication management.

Contact Details

Dialpad
2011
United States

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Logistics & Supply Chain, Real Estate, Staffing & Recruiting

Dialpad Features

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Artificial Intelligence

Inside Sales Software

Lead Capture
Email Management
Call Monitoring
Automatic Call Distribution
Lead Qualification
Lead Management
Task Management
Performance Management
Data Management
Contact Management
Meeting Management
Call Recording
Lead Distribution
CRM
Interaction Tracking
Auto-Dialer
Calendar Management
Chat/Messaging
Reminders
Call List Management
Multi-Channel Communication
Deal Management
Sales Pipeline Management
Artificial Intelligence

Auto Dialer Software

Progressive Dialer
Power Dialer
Computer Telephony Integration
Preview Dialer
IVR/Voice Recognition
Automatic Call Distribution
Campaign Management
Call Scripting
Call Routing
Voice Mail
Call Recording
Call Transfer
Caller ID
Predictive Dialer
Call Center Management
Reporting/Analytics
Call Monitoring
Artificial Intelligence

Business Phone Systems Software

Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX
Artificial Intelligence

Call Recording Software

Interaction Tracking
Call Tagging
Computer Telephony Integration
Call Monitoring
Automatic Call Distribution
File Transfer
IVR/Voice Recognition
Performance Metrics
Recording
Event Triggered Actions
Activity Dashboard
Contact Management
Scheduled Recording
Voice Mail
Call Transcription
Reporting & Statistics
Call Center Management
Auto-Dialer
Artificial Intelligence

Call Tracking Software

CRM
Call Monitoring
Automatic Call Distribution
Caller ID
Call Reporting
Contact Management
Conversion Tracking
Campaign Management
Call Center Management
Computer Telephony Integration
Predictive Dialer
Keyword Tracking
Call Transcription
API
Voice Mail
IVR/Voice Recognition
Call Routing
Artificial Intelligence

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
Artificial Intelligence

Conversation Intelligence Software

Call Tracking
AI/Machine Learning
Keyword Filtering
Notes Management
Lead Qualification
Natural Language Processing
Trend Analysis
Call Recording
Employee Coaching Tools
Real-Time Data
Tagging
Performance Metrics
Compliance Tracking
Feedback Management
Access Controls/Permissions
Trend/Problem Indicators
Intent Recognition
Multi-Channel Communication
Artificial Intelligence

Conversational AI Platform Software

Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot

Predictive Dialer Software

Lead Management
Call Monitoring
Contact Management
List Management
Campaign Management
Automatic Call Distribution
Call Scheduling
Call Routing
Predictive Dialer
Call Center Management
Real-Time Reporting
Call Transfer
Campaign Specific Caller ID
FCC Compliance
Call Reporting
Interaction Tracking
Computer Telephony Integration
Reporting/Analytics
Call Recording
FTC Compliance
Artificial Intelligence

Sales Coaching Software

Learning Paths/Tracks
Goal Setting/Tracking
Call Recording
Assessment Management
Performance Metrics
Gamification
Onboarding
Training Management
Learning Management
Built-in Course Authoring
Third-Party Integrations
AI/Machine Learning
Artificial Intelligence

Sales Enablement Software

Goal Management
Contact Management
Workflow Management
Lead Qualification
Lead Management
Engagement Tracking
Alerts/Notifications
Meeting Management
Collaboration Tools
Sales Onboarding & Training
Activity Tracking
Performance Management
Reporting & Statistics
Customizable Branding
Campaign Management
Document Management
Artificial Intelligence

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
Artificial Intelligence

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
Artificial Intelligence

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Artificial Intelligence

Dialpad Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Standard

$27 Per User

Dialpad FAQs

No, Dialpad does not offer a free version.

Yes, Dialpad offers a free trial.

No, Credit Card details are not required for the Dialpad trial.

Dialpad offers the following pricing plans & packages:

Standard

$27 Per User

Dialpad supports the following payment frequencies:
- Monthly Subscription

No, Dialpad does not offer an API.

Dialpad offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

Dialpad offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

Dialpad supports the following languages:
- English

Following are the typical users of the Dialpad:
- Self-Employed , Small-Business , Midsize-Business

Dialpad supports the following deployment:
- Cloud Hosted

Dialpad supports the following devices and operating systems:
- Web-Based , iPhone , Android

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Dialpad Claim

Dialpad Overview