Grasshopper
✓ Verified ProfileGrasshopper Virtual Phone System | Keep personal and business calls separate
SoftwareWorld Editorial Review
Why SoftwareWorld Chooses Grasshopper
"Small businesses and entrepreneurs often turn to Grasshopper when they need a professional phone presence without setting up a traditional office phone system. It works well for solo operators or small teams who want to keep personal and business calls separate. The setup is generally straightforward, making it easy to get started quickly. That said, larger teams with more complex communication needs may find it limiting over time."
Decision Snapshot
Grasshopper Evaluation Snapshot
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Structured Product Information
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Editorial Independence
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Grasshopper Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Grasshopper
Problem it Solves
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Streamlining Communication And Collaboration For Remote Teams
Target Users
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Small Business Owners
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Freelancers
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Remote Teams
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Project Managers
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Entrepreneurs
Core Use Case
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Analyze Data Patterns
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Automate Repetitive Tasks
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Optimize Resource Allocation
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Enhance Decision-making
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Improve Operational Efficiency
USP
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Effortless Coding For Creative Design Solutions
Pros
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Small business phone system that works without extra hardware
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Virtual numbers let teams appear professional from any device
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Call forwarding keeps you reachable whether at desk or mobile
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Voicemail transcription saves time reading messages instead of listening
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Multiple extensions give solo founders a larger business presence
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Setup takes well under 30 minutes with no IT help
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Affordable flat pricing makes budgeting predictable for growing teams
Cons
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Mobile app experience feels noticeably thinner than desktop counterpart
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Pricing climbs quickly once team size or extensions grow
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Call analytics stay surface-level for data-driven business decisions
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Porting existing numbers into the system takes longer than expected
Editorial Buyer Guidance
Who Is Grasshopper Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Streamlining Communication And Collaboration For Remote TeamsTarget Users
- Small Business Owners
- Freelancers
- Remote Teams
- Project Managers
- Entrepreneurs
Core Use Cases
- Analyze Data Patterns
- Automate Repetitive Tasks
- Optimize Resource Allocation
- Enhance Decision-making
- Improve Operational Efficiency
Unique Selling Point
Effortless Coding For Creative Design Solutions
Strengths and Limitations
Grasshopper Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Small business phone system that works without extra hardware
- Virtual numbers let teams appear professional from any device
- Call forwarding keeps you reachable whether at desk or mobile
- Voicemail transcription saves time reading messages instead of listening
- Multiple extensions give solo founders a larger business presence
- Setup takes well under 30 minutes with no IT help
- Affordable flat pricing makes budgeting predictable for growing teams
!
Cons
- Mobile app experience feels noticeably thinner than desktop counterpart
- Pricing climbs quickly once team size or extensions grow
- Call analytics stay surface-level for data-driven business decisions
- Porting existing numbers into the system takes longer than expected
Sponsored Products
Explore Similar Software
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Sponsored placements are paid positions and do not influence Grasshopper profile information, SoftwareWorld’s editorial assessment, or user reviews.
Category-Based Capabilities
Grasshopper Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Grasshopper is a complete virtual business phone system designed specifically for small businesses and entrepreneurs. It offers professional features like custom greetings, call forwarding, business texting, voicemail transcription, and multiple extensions. With Grasshopper, you can separate personal and work communications, manage customer interactions efficiently, and maintain a polished business presence—all from your mobile or desktop device.
Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX
Cloud PBX Software 26 selected features Open category ↗ ⌄
Grasshopper functions as a cloud-based PBX, enabling businesses to manage incoming and outgoing calls with features like custom greetings, call routing, voicemail, and multiple extensions. All communication is handled in the cloud, eliminating the need for on-site hardware. It’s ideal for small teams needing flexibility and scalability without high upfront costs.
Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management
Softphone Software 7 selected features Open category ↗ ⌄
With Grasshopper, your smartphone or computer becomes a powerful business communication tool. It provides softphone functionality that allows users to make and receive business calls and texts from any device. Maintain a professional business presence, keep personal calls separate, and ensure you’re always reachable with Grasshopper’s mobile and desktop apps.
Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat
Telephony Software 14 selected features Open category ↗ ⌄
Grasshopper offers a robust telephony platform tailored for entrepreneurs and small businesses. It combines voice calls, texting, voicemail, and call handling tools into one simple interface. Features include unlimited calling, call recording, call transfers, custom greetings, and multiple extensions. Whether you’re in the office or on the go, Grasshopper keeps your business connected and running smoothly.
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
Unified Communications Software 13 selected features Open category ↗ ⌄
Grasshopper brings unified communications to small businesses by combining calling, texting, voicemail, and call management into a single, easy-to-use platform. Accessible from both mobile and desktop devices, Grasshopper ensures you can manage all business communication from anywhere. The app supports multiple users and extensions, making collaboration seamless while keeping your business communications organized and professional.
Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
VoIP Software 17 selected features Open category ↗ ⌄
Grasshopper delivers a VoIP-powered virtual phone system for small businesses and startups. It allows users to make and receive calls over the internet, offering features like unlimited calls and texts, extensions, voicemail, and call forwarding. With VoIP, you save on costs while gaining flexibility to run your business from anywhere.
IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Connected Applications
Grasshopper Integrations
Integration information is displayed only when approved integration products are available on the profile.
Microsoft Outlook
Microsoft Teams
HubSpot CRM
Salesforce Sales Cloud
Zapier
GoTo Connect
GoTo Webinar
GoTo Meeting
Pricing Information
Grasshopper Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
True Solo
$14
Per Month
Solo Plus
$25
Per Month
Small Business
$55
One-time
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
View All Grasshopper Alternatives ↗
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Frequently Asked Questions
Grasshopper FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Sound more professional and stay connected to your customers with Grasshopper, the virtual phone system designed for entrepreneurs. Grasshopper works just like a traditional business phone system but lives in an app on your phone – as long as you have your phone, then you can work from anywhere.
Find the perfect business phone number by selecting from our wide inventory of local, toll free, and vanity phone numbers. Or if you already have a second phone number for your business, easily transfer it to Grasshopper to take advantage of all the business features.
With a dedicated business phone number, you’ll be able to clearly separate work and personal communications, keep customer interactions organized, and establish a professional presence. Grasshopper is the only virtual phone system that’s purpose-built for entrepreneurs and offers onboarding, 24/7 support, and an easy-to-use interface to get you up and running quickly. And as a Grasshopper customer, you’ll have access to our business partner network and receive exclusive discounts with other small business service providers.
Grasshopper has a variety of features to help simplify your customer communications including unlimited business calls and texts, unlimited users, number extensions, call recording, call forwarding, mobile and desktop apps, VoIP calling and custom greetings.
Grasshopper brings together a full phone system and a dedicated business number into one app, so you can focus on keeping work and personal communications separate, customer interactions organized, and creating a professional presence. Be up and running in no time with simplified onboarding and an easy-to-use interface. Got a question? Our 24/7 support is ready to help you at any time! And as a Grasshopper customer, you’ll have access to our business partner network and receive exclusive discounts with other business essential services.
Starting at just $14 a month, Grasshopper is the obvious choice for any startup or small business. Try Grasshopper with a free 7- day trial!
- No, Grasshopper does not offer a free version.
- Yes, Grasshopper offers a free trial.
- No, Credit Card details are not required for the Grasshopper trial.
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Grasshopper offers the following pricing plans & packages:
True Solo
$14 Per Month
Solo Plus
$25 Per Month
Small Business
$55 One-time
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Grasshopper supports the following payment frequencies:
- Monthly Subscription
- No, Grasshopper does not offer an API.
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Grasshopper can be integrated with the following applications:
- Salesforce Sales Cloud , HubSpot CRM , GoTo Webinar , Microsoft Outlook , GoTo Meeting , Microsoft Teams , Zapier , GoTo Connect
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Grasshopper offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum
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Grasshopper offers training with the following options:
- Webinar , Documentation , Videos
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Grasshopper supports the following languages:
- English
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Following are the typical users of the Grasshopper:
- Self-Employed , Small-Business
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Grasshopper supports the following deployment:
- Cloud Hosted
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Grasshopper supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Mac , Linux
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Product Comparisons
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