Zoom Phone

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Decision Snapshot

Zoom Phone Evaluation Snapshot

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User RatingNot rated yet
Starting Price$10 / user
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Zoom Phone Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Zoom Phone

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call forwarding, voicemail transcription, call recording, and auto-attendants, which help businesses streamline communication and improve customer service. With its easy-to-use interface and scalable infrastructure, Zoom Phone is ideal for businesses of all sizes, from small startups to large enterprises. The platform’s integration with other business tools like Microsoft Teams, Salesforce, and Slack ensures that employees can communicate and collaborate in a way that suits their workflow. Zoom Phone also provides detailed analytics and reporting tools, allowing businesses to monitor call quality, track performance, and optimize communication strategies. With its secure, reliable cloud infrastructure, Zoom Phone helps businesses stay connected and productive no matter where employees are located.
Company Zoom Video Communications
Founded 2011
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Arts & Crafts Information Services Insurance Media Real Estate
Category-Based Capabilities

Zoom Phone Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Cloud PBX Software 26 selected features Open category ↗ ⌄
Call Routing Call Reporting Conferencing Virtual Extensions Automatic Call Distribution Video Conferencing Call Tracking SIP Trunking Third-Party Integrations Call Transfer Ring Groups Call Center Management Computer Telephony Integration Queue Management Role-Based Permissions Fax Management Alerts/Notifications Communication Management Call List Management Customizable Reports Call Recording Call Disposition IVR/Voice Recognition Call Monitoring Activity Dashboard Contact Management
Softphone Software 7 selected features Open category ↗ ⌄
Call Logging Caller ID Video Conferencing Call Routing Call Recording Caller Profiles Live Chat
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

Zoom Phone Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
US and Canada Metered
$10 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Zoom Phone FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call forwarding, voicemail transcription, call recording, and auto-attendants, which help businesses streamline communication and improve customer service. With its easy-to-use interface and scalable infrastructure, Zoom Phone is ideal for businesses of all sizes, from small startups to large enterprises. The platform’s integration with other business tools like Microsoft Teams, Salesforce, and Slack ensures that employees can communicate and collaborate in a way that suits their workflow. Zoom Phone also provides detailed analytics and reporting tools, allowing businesses to monitor call quality, track performance, and optimize communication strategies. With its secure, reliable cloud infrastructure, Zoom Phone helps businesses stay connected and productive no matter where employees are located.

  • Yes, Zoom Phone offers a free version.

  • Yes, Zoom Phone offers a free trial.

  • No, Credit Card details are not required for the Zoom Phone trial.

  • Zoom Phone offers the following pricing plans & packages:

    US and Canada Metered

    $10 Per User

  • Zoom Phone supports the following payment frequencies:

    • Monthly Subscription

  • No, Zoom Phone does not offer an API.

  • Zoom Phone offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Zoom Phone offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Zoom Phone supports the following languages:
    • English

  • Following are the typical users of the Zoom Phone:
    • Self-Employed , Small-Business , Midsize-Business

  • Zoom Phone supports the following deployment:
    • Cloud Hosted

  • Zoom Phone supports the following devices and operating systems:
    • Web-Based
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