Best Field Service Management Software

Field service management software is one of the systems used to manage end-to-end activities in the field service organization. Field management software has the accessibility to getting customer information from anywhere. This software manages the mobile workplace. It helps by reducing labor costs and other overhead costs in any business. Field service management software also allows companies to automate the scheduling and dispatching of various technicians and employees who are sent to the field. This can also increase field worker productivity. You can easily improve service response time through the software. The software provides better quality and standard service. Here, we have included some of the top field service management software solutions that you can adopt for your organization.

990 Software

Top 10 Field Service Management Software

Field Nation

Field Nation

Contact Vendor

Freshdesk

Freshdesk

$15 Per month

Housecall Pro

Housecall Pro

$$49 Per month

IFS Field Service Management

IFS Field Service Management

Contact Vendor

Jobber

Jobber

$$249 Per month

Salesforce Field Service

Salesforce Field Service

$$25 Per month

Service Fusion

Service Fusion

$$165 Per month

ServiceMax

ServiceMax

Contact Vendor

ServiceNow Field Service Management

ServiceNow Field Service Management

$100 Per year

ServiceTitan

ServiceTitan

Contact Vendor

List of Best Field Service Management Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Routing

Online Time Clock

Dispatch Management

Service History

Customizable Forms

Contract/License Management

Alerts/Notifications

Payment Collection

Real Time Data

Electronic Signature

Work Order Management

Quotes/Estimates

Scheduling

Billing & Invoicing

Inventory Management

Activity Tracking

CRM

Accounting Integration

Maintenance Scheduling

File Storage

Contact Database

Mobile Access

GPS

Calendar Management

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

Dynamics 365 Field Service

Transform your service operations, deliver exceptional service, and improve customer experiences.

Dynamics 365 Field Service is a comprehensive, cloud-based solution from Microsoft that is designed to enhance field service operations for businesses of all sizes. It excels in optimizing scheduling and resource allocation using AI-driven insights, ensuring the most efficient use of field technicians. The software boasts strong asset management capabilities, allowing for proactive maintenance and... Read more about Dynamics 365 Field Service

Free Trial

30 Days

Pricing Type

$$95 Per month

Location

United States

Dynamics 365 Project Operations

Connect your project-centric business in one application

Dynamics 365 Project Operations is a comprehensive solution that unifies project management, resource optimization, and financial tracking. Designed for diverse business needs, it integrates seamlessly with other Dynamics 365 applications, enhancing overall functionality. Key features include advanced project planning tools, enabling precise scheduling and resource allocation. Its real-time analyt... Read more about Dynamics 365 Project Operations

Free Trial

NA

Pricing Type

Contact Vendor

Location

Afghanistan

Dynamics 365 is a powerful customer relationship management (CRM) software designed to enhance business operations and improve customer engagement. This comprehensive platform integrates various business applications, enabling users to manage sales, marketing, customer service, and field operations seamlessly. With its robust analytics and reporting capabilities, Dynamics 365 provides valuable ins... Read more about Dynamics 365

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

IBM Maximo Application Suite

Intelligent asset management, monitoring, predictive maintenance and reliability in a single platform.

IBM Maximo Application Suite is a comprehensive asset management solution. It helps manage the lifecycle of physical assets across various industries. The suite includes tools for maintenance, inventory, and work order management. It offers real-time insights into asset performance and health. Users benefit from predictive maintenance capabilities, identifying potential issues before they occur. T... Read more about IBM Maximo Application Suite

Free Trial

14 Days

Pricing Type

$3,150 Per month

Location

United States

Oracle Field Service is a robust Field Service Management Software designed to optimize service delivery and improve customer satisfaction. The platform provides tools for scheduling, dispatching, and tracking field technicians, enabling organizations to respond to service requests efficiently. With Oracle Field Service, users can leverage real-time data to manage resources, monitor job progress, ... Read more about Oracle Field Service

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Salesforce Service Cloud

Top Customer Service & Support Software Solutions

Salesforce Service Cloud is a customer service application that combines various support features into one platform. It offers a comprehensive ticketing system that handles customer inquiries from multiple channels, like email, phone, and social media. The platform includes a knowledge base for self-service support, allowing customers to find answers quickly. Live agent chat and AI-powered chatbot... Read more about Salesforce Service Cloud

Free Trial

30 Days

Pricing Type

$25 Per month

Location

United States

Salesforce Field Service

Best Field Service Management Software

Salesforce Field Service is a dynamic software solution designed for managing on-site service operations. It's part of the broader Salesforce ecosystem, renowned for customer relationship management. This software excels in scheduling and dispatching, ensuring the right technician reaches the right location at the right time with smart, automated scheduling. It's particularly user-friendly, offeri... Read more about Salesforce Field Service

Free Trial

Available

Pricing Type

$$25 Per month

Location

United States

Salesforce Maps is a GIS software designed to help businesses optimize their field operations by providing location intelligence. The platform offers features like route optimization, territory management, and location-based analytics, enabling sales and service teams to work more efficiently. Salesforce Maps integrates with Salesforce CRM, providing real-time updates on customer locations, sales ... Read more about Salesforce Maps

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Autodesk Construction Cloud

Construction management software that is your single source of truth for every project.

Autodesk Construction Cloud is a comprehensive construction management software designed to enhance collaboration and efficiency in the construction sector. With a user-friendly interface, it offers a range of features to simplify project workflows. The platform facilitates real-time collaboration among team members, allowing seamless communication and updates on project progress. Robust document ... Read more about Autodesk Construction Cloud

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Jotform

Free Online Form Builder & Form Creator

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a wide range of customizable templates, allowing users to quickly start with a design that suits their needs. It supports ... Read more about Jotform

Free Trial

Available

Pricing Type

$34 Per month

Location

United States

SAP Field Service Management

Resolve customer issues faster with comprehensive, proactive, AI-enabled field service management software from SAP.

SAP Field Service Management is a sophisticated software solution designed to elevate the efficiency of field service operations for large and medium-sized enterprises. It stands out with its comprehensive scheduling and dispatching capabilities, utilizing AI to ensure optimal allocation of resources and technicians. The software excels in real-time job tracking and customer engagement, enhancing ... Read more about SAP Field Service Management

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Intuit Field Service Management

Field service management software from QuickBooks

Intuit Field Service Management, designed to integrate seamlessly with QuickBooks, is a robust solution tailored for businesses in the service industry. It excels in optimizing field operations, particularly in scheduling and dispatching technicians efficiently. The software ensures effective work order management, enhancing the speed and quality of service delivery. A key feature is its real-time... Read more about Intuit Field Service Management

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

AT&T Workforce Manager is a robust field service management software designed to optimize the efficiency of workforce operations. This comprehensive solution offers tools for job scheduling, real-time tracking, and resource allocation, enabling organizations to manage their field teams effectively. With an intuitive interface, users can easily assign tasks, monitor progress, and communicate with t... Read more about AT&T Workforce Manager

Free Trial

NA

Pricing Type

$10 Per feautre

Location

United States

Field Force Manager is an innovative Time Tracking Software designed to optimize workforce management for businesses with remote and field-based employees. It offers a comprehensive platform for monitoring employee hours, managing schedules, and tracking project time, ensuring accurate and efficient time management across all operations. Field Force Manager features an intuitive mobile app that al... Read more about Field Force Manager

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Zoho FSM

Cloud-based Field Service Management made easy

Zoho FSM (Field Service Management) is a comprehensive software solution, part of the extensive Zoho ecosystem, designed to enhance the efficiency of field service operations. It stands out for its seamless integration with other Zoho applications, offering a unified platform for managing various business processes. Zoho FSM excels in advanced scheduling and dispatching, ensuring optimal resource ... Read more about Zoho FSM

Free Trial

15 Days

Pricing Type

$₹1,500 Per month

Location

India

Zoho Forms is a user-friendly form builder software designed to help businesses create online forms for various purposes, such as lead capture, surveys, event registrations, and customer feedback. With its drag-and-drop interface, Zoho Forms makes it easy to design professional-looking forms without any coding skills. The software supports conditional logic, enabling businesses to create dynamic f... Read more about Zoho Forms

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

ArcGIS is a leading geographic information system (GIS) software platform designed for creating, analyzing, and sharing spatial data. This comprehensive solution provides tools for mapping, spatial analysis, and geospatial data management, enabling organizations to make informed decisions based on location intelligence. With an intuitive interface, ArcGIS allows users to create detailed maps and v... Read more about ArcGIS

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

ServiceNow Field Service Management is a comprehensive solution that helps businesses optimize their field operations. It streamlines scheduling, dispatching, and tracking of field technicians, ensuring that services are delivered on time and efficiently. The software enables real-time updates, allowing field technicians to access work orders, inventory, and customer information directly from thei... Read more about ServiceNow Field Service Management

Free Trial

NA

Pricing Type

$100 Per year

Location

United States

ABB Ability is a comprehensive field service management software designed to optimize operations and enhance service delivery in various industries. This platform provides tools for managing field service teams, scheduling work orders, and tracking service performance. With ABB Ability, users can access real-time data on service operations, enabling them to make informed decisions and improve reso... Read more about ABB Ability

Free Trial

NA

Pricing Type

Contact Vendor

Location

Switzerland

Freshdesk

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

Free Trial

14 Days

Pricing Type

$15 Per month

Location

United States

Michelin Connected Fleet is an innovative fleet management software designed to help companies monitor, manage, and optimize the performance of their vehicle fleets. Using advanced telematics, the platform provides real-time data on vehicle location, fuel consumption, driver behavior, and maintenance needs. Michelin Connected Fleet enables businesses to reduce operational costs by improving route ... Read more about Michelin Connected Fleet

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Infor CloudSuite Field Service is a comprehensive field service management software that helps organizations optimize service delivery, enhance workforce productivity, and improve customer satisfaction. It enables businesses to manage work orders, dispatch technicians, track inventory, and monitor service performance all from a single platform. The software uses AI and machine learning to predict ... Read more about Infor CloudSuite Field Service

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

CrossForm is a powerful field service management software designed to enhance the efficiency and productivity of service-oriented businesses. This platform provides a suite of tools that streamline scheduling, dispatching, and communication between field technicians and office staff. With its user-friendly interface, managers can easily assign tasks, monitor job statuses, and track technician loca... Read more about CrossForm

Free Trial

Available

Pricing Type

$1000 Per user

Location

United States

[SQ] ONE is an advanced field service management software designed to optimize and streamline operations for businesses with field-based teams. Whether managing technicians, delivery personnel, or other mobile employees, [SQ] ONE provides tools to enhance the efficiency of operations and improve service delivery. The software offers real-time scheduling and dispatching, GPS tracking, and route opt... Read more about [SQ] ONE

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Vista Field Service is a comprehensive field service management software designed to streamline operations for service-based businesses, such as maintenance, repair, and installations. The platform provides end-to-end management of field operations, including scheduling, dispatching, work order management, and real-time tracking. Vista Field Service’s intuitive interface allows users to assign j... Read more about Vista Field Service

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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Frequently Asked Questions

Field Service Management (FSM) Software is used to manage and optimize service operations performed outside the office. It helps schedule jobs, dispatch technicians, manage work orders, track inventory, and communicate with customers.

It reduces operational inefficiencies, improves technician productivity, increases customer satisfaction through timely service, and ensures accurate billing and documentation.

Essential features include job scheduling, dispatching, GPS tracking, mobile access, customer management, invoicing, inventory tracking, and service history recording.

Look for a solution that fits your industry (HVAC, plumbing, IT services), supports mobile field teams, integrates with your CRM/accounting software, and automates key workflows.

It coordinates service requests, assigns jobs to available technicians, manages inventory, tracks progress in real-time, and ensures proper customer communication and documentation.

Consider the number of technicians, the type of services you offer, your need for automation, real-time tracking, and integration with other operational tools.

Very important—cloud-based deployment offers remote access, real-time syncing, and faster updates, which are essential for managing a mobile workforce.

Choose software that allows adding more users, supports multiple service locations, offers flexible pricing tiers, and adapts to complex scheduling and service demands.

Compare technician tracking, mobile compatibility, automatic scheduling, billing integration, customer communication features, and performance analytics.

It offers insights on technician efficiency, service completion rates, revenue per job, and customer feedback, helping managers improve service quality and performance.

Most solutions are cloud-based for field accessibility and quick deployment, but some providers offer on-premise options for companies with strict IT policies.

It integrates with accounting software, CRMs, inventory systems, and communication platforms to streamline end-to-end service delivery.

Yes, it provides real-time dashboards, job performance reports, service trends, and technician metrics for data-driven management.

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