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Kickserv

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Kickserv

"Field service businesses often find Kickserv useful for managing jobs, scheduling, and customer communication in one place. It works well for small to mid-sized teams that handle service calls, quotes, and invoicing on a regular basis. The platform helps keep work organized without needing too many separate tools. However, larger field service operations with complex dispatching needs or a high volume of daily jobs may find the features limiting as the business grows."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Kickserv Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.9 / 5
Starting Price$60 / month
Free Trial14 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
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Product Overview

Kickserv Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Kickserv

Kickserv is a user-friendly, cloud-based software tailored for service businesses, streamlining tasks like scheduling, dispatching, and customer management. Its strength lies in its scheduling system, which is highly intuitive, allowing for easy appointment setting and adjustments. The software includes a robust customer relationship management (CRM) feature, providing detailed customer profiles and interaction histories. Kickserv's invoicing and billing capabilities stand out, enabling quick, professional invoice creation and efficient payment processing. The tool also offers mobile accessibility, ensuring field technicians can access and update job information in real-time. Additionally, it integrates seamlessly with major accounting platforms, simplifying financial management. Kickserv is adaptable across various service industries, making it a versatile choice for small and medium-sized businesses seeking to optimize their operations and enhance customer experience.
Company KickServ
Founded 2016
Headquarters United States
Employees 11-50

Support

Email Phone Chat Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Automotive Construction Consumer Services Facilities & Services HVAC

Why Choose Kickserv

Problem it Solves

  • Problem it Solves Streamlines Field Service Management For Improved Efficiency And Customer Satisfaction

Target Users

  • Target Users Small Business Owners
  • Target Users Service Managers
  • Target Users Field Technicians
  • Target Users Dispatch Coordinators
  • Target Users Administrative Staff

Core Use Case

  • Core Use Case Schedule Appointments
  • Core Use Case Manage Customer Information
  • Core Use Case Track Job Progress
  • Core Use Case Generate Invoices
  • Core Use Case Process Payments

USP

  • USP Streamline Your Service Business With Effortless Scheduling And Invoicing

Pros

  • Pros Scheduling jobs and dispatching crews takes just a few clicks
  • Pros Customer-facing portals let clients book and track work themselves
  • Pros Built-in CRM keeps lead and customer history neatly in one place
  • Pros Mobile app gives field techs real-time job updates on-site
  • Pros Automated follow-up emails help convert estimates into paying jobs faster
  • Pros QuickBooks integration means no double-entry between field and office
  • Pros Affordable pricing tiers make it accessible for small service businesses
  • Pros Photo attachments on job records reduce he-said-she-said disputes significantly

Cons

  • Cons Scheduling interface feels cluttered when managing multiple overlapping jobs
  • Cons Mobile app experience lags behind the full desktop version
  • Cons Reporting tools lack the depth that data-focused teams expect
  • Cons Pricing climbs noticeably once team size or job volume grows
Editorial Buyer Guidance

Who Is Kickserv Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Field Service Management For Improved Efficiency And Customer Satisfaction

Target Users

  • Small Business Owners
  • Service Managers
  • Field Technicians
  • Dispatch Coordinators
  • Administrative Staff

Core Use Cases

  • Schedule Appointments
  • Manage Customer Information
  • Track Job Progress
  • Generate Invoices
  • Process Payments

Unique Selling Point

Streamline Your Service Business With Effortless Scheduling And Invoicing

Strengths and Limitations

Kickserv Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Scheduling jobs and dispatching crews takes just a few clicks
  • Customer-facing portals let clients book and track work themselves
  • Built-in CRM keeps lead and customer history neatly in one place
  • Mobile app gives field techs real-time job updates on-site
  • Automated follow-up emails help convert estimates into paying jobs faster
  • QuickBooks integration means no double-entry between field and office
  • Affordable pricing tiers make it accessible for small service businesses
  • Photo attachments on job records reduce he-said-she-said disputes significantly
!

Cons

  • Scheduling interface feels cluttered when managing multiple overlapping jobs
  • Mobile app experience lags behind the full desktop version
  • Reporting tools lack the depth that data-focused teams expect
  • Pricing climbs noticeably once team size or job volume grows
Category-Based Capabilities

Kickserv Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Business Management Software 29 selected features Open category ↗ ⌄
Performance Metrics Inventory Management Purchasing & Receiving Calendar Management Quotes/Estimates Contact Management Customizable Fields Employee Management Training Management Workflow Management Accounting Financial Management Marketing Automation Task Management Client Management Project Management Billing & Invoicing Third Party Integrations Access Controls/Permissions CRM Point of Sale (POS) Document Management Email Management Purchase Order Management Order Management Time & Expense Tracking Invoice Management Client Portal Artificial Intelligence
Workforce Management Software 31 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding Artificial Intelligence
Employee Scheduling Software 28 selected features Open category ↗ ⌄
Vacation/Leave Tracking Employee Scheduling Sick Leave Tracking Messaging Reporting/Analytics Clock In/Out Reminders Mobile Alerts Schedule Distribution Payroll Management Timesheet Management Employee Portal Shift Swapping Calendar Management Self Service Portal Availability Management Real Time Updates GPS Employee Management Multi-Location Task Scheduling Overtime Calculation Access Controls/Permissions Employee Database Compliance Management Activity Tracking Attendance Management Artificial Intelligence
Appointment Scheduling Software 21 selected features Open category ↗ ⌄
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management Artificial Intelligence
Field Service Management Software 25 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management Artificial Intelligence
Arborist Software 17 selected features Open category ↗ ⌄
Reporting/Analytics Work Order Management Photos/Images Mobile Access Quotes/Estimates Activity Dashboard Dispatch Management GPS Electronic Signature Job Management Job Scheduling Billing & Invoicing Electronic Payments Calendar Management CRM Risk Assessment Artificial Intelligence
Calendar Software 13 selected features Open category ↗ ⌄
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration Artificial Intelligence
Carpet Cleaning Software 15 selected features Open category ↗ ⌄
Scheduling Dispatch Management Mobile Access Online Booking Reporting & Statistics Email Management Work Order Management Billing & Invoicing Electronic Payments Quotes/Estimates Customer Management Reminders GPS For Carpet Cleaners Artificial Intelligence
Computer Repair Shop Software 12 selected features Open category ↗ ⌄
Multi-Location Billing & Invoicing Employee Management Repair Tickets Point of Sale (POS) Repair Tracking Intake Management Estimating Job Management CRM Inventory Management Artificial Intelligence
Electrical Contractor Software 15 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling GPS Contract/License Management Customer Management Job Scheduling Calendar Management Mobile Access Quotes/Estimates Alerts/Notifications Invoice Management Time Tracking Work Order Management For Commercial and/or Industrial Electrical Contractors Artificial Intelligence
Garage Door Software 14 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Quotes/Estimates Scheduling Billing & Invoicing Customer Management Equipment Tracking QuickBooks Integration Warranty Tracking Job Costing Dispatch Management Inventory Management Technician Management Artificial Intelligence
Handyman Software 19 selected features Open category ↗ ⌄
Electronic Payments Reporting & Statistics Real-Time Data Customer Database Job Scheduling Timesheet Management Dispatch Management Invoice Management Alerts/Notifications Billing & Invoicing Calendar Management Job Tracking Calendar Sync Payment Processing Quotes/Estimates Mobile Access QuickBooks Integration GPS Artificial Intelligence
HVAC Software 17 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling Artificial Intelligence
Janitorial Software 12 selected features Open category ↗ ⌄
Billing & Invoicing Quality Control Management Surveys & Feedback Time Tracking Employee Scheduling Mobile Access Payroll Management Work Order Management Inventory Management Bid Management Client Management Artificial Intelligence
Landscape Software 22 selected features Open category ↗ ⌄
Time Tracking Groundskeeping Management Appointment Scheduling Dispatch Management Routing Contract/License Management Work Order Management Employee Management Job Management Calendar Management Electronic Signature Billing & Invoicing Activity Tracking Alerts/Notifications Mobile Access Quotes/Estimates Maintenance Scheduling Landscape Design Payroll Management Data Import/Export Third-Party Integrations Artificial Intelligence
Lawn Care Software 15 selected features Open category ↗ ⌄
Employee Management Scheduling Time Tracking Equipment Management Dispatch Management Mobile Access Service History Contract/License Management Routing Billing & Invoicing Work Order Management Quotes/Estimates Calendar Management Customer Management Artificial Intelligence
Locksmith Software 10 selected features Open category ↗ ⌄
Inventory Management Dispatch Management Scheduling CRM Mobile Access Billing & Invoicing Work Order Management Payment Processing GPS Artificial Intelligence
Maid Service Software 19 selected features Open category ↗ ⌄
Reporting & Statistics Recurring Appointments Billing & Invoicing SMS Messaging Automated Scheduling GPS Electronic Payments Mobile Access Quotes/Estimates Dispatch Management Service History Calendar Management Time Tracking Routing Work Order Management Reminders Online Booking Multi-Location Artificial Intelligence
Moving Software 15 selected features Open category ↗ ⌄
Communication Management Claims Management GPS International Moves Lead Management Employee Management Fleet Management LTL/Shared Truckload Storage Management Military/GSA Moves Calendar Management Local Moves Billing & Invoicing Customer Database Artificial Intelligence
Pest Control Software 14 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History Artificial Intelligence
Plumbing Software 14 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking Artificial Intelligence
Pool Service Software 5 selected features Open category ↗ ⌄
Work Order Management Billing & Invoicing Maintenance Scheduling Quotes/Estimates Artificial Intelligence
Preventive Maintenance Software 14 selected features Open category ↗ ⌄
Asset Tracking Inventory Management Inspection Management Reminders Work Order Management Mobile Access Maintenance Scheduling Calendar Management Purchase Order Management Predictive Maintenance Equipment Tracking Scheduling Vendor Management Artificial Intelligence
Roofing Software 11 selected features Open category ↗ ⌄
Commercial Quotes/Estimates Scheduling Inspection Management Work Order Management Billing & Invoicing Aerial Measurement CRM Dispatch Management Photo Capture Artificial Intelligence
Scheduling Software 22 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling Artificial Intelligence
Security System Installer Software 17 selected features ⌄
Document Imaging Customer Management Job Tracking Mobile Access Billing & Invoicing Job Costing Quotes/Estimates GPS Inventory Management Lead Management Routing Customizable Reports Document Storage Work Order Management Third-Party Integrations Invoice Management Artificial Intelligence
Service Dispatch Software 18 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History Artificial Intelligence
Work Order Software 18 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management Artificial Intelligence
CRM Software 17 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management
Connected Applications

Kickserv Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Kickserv Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Not available
Payment Frequency Annual Subscription, Monthly Subscription
Pricing Page ↗ Request Demo ↗
Start
$60 Per Month
Run
$119 Per Month
Scale
$199 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Kickserv Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Kickserv Review ↗
4.9
Based on 2 approved reviews
5 stars 88%
4 stars 13%
3 stars 0%
2 stars 0%
1 star 0%
Julio G
Julio G Owner

Kickserve - You are Great!

Kickserv is great for organizing my business needs and is user friendly. I like that my data is safe, and what I choose to share with employees and customers is easy to manage. Overall, it has handled everything I need and I would recommend it to both new and existing businesses.

Reviewed on January, 2025
Michele M
Michele M Accountant

Best customer service

My experience over the past five years has been extremely positive. The customer service department consistently goes above and beyond of my expectations.

Reviewed on November, 2024
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Top Kickserv Alternatives

Explore leading products commonly evaluated alongside Kickserv.

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Frequently Asked Questions

Kickserv FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Kickserv is a user-friendly, cloud-based software tailored for service businesses, streamlining tasks like scheduling, dispatching, and customer management. Its strength lies in its scheduling system, which is highly intuitive, allowing for easy appointment setting and adjustments. The software includes a robust customer relationship management (CRM) feature, providing detailed customer profiles and interaction histories. Kickserv's invoicing and billing capabilities stand out, enabling quick, professional invoice creation and efficient payment processing. The tool also offers mobile accessibility, ensuring field technicians can access and update job information in real-time. Additionally, it integrates seamlessly with major accounting platforms, simplifying financial management. Kickserv is adaptable across various service industries, making it a versatile choice for small and medium-sized businesses seeking to optimize their operations and enhance customer experience.

  • No, Kickserv does not offer a free version.

  • Yes, Kickserv offers a free trial.

  • No, Credit Card details are not required for the Kickserv trial.

  • Kickserv offers the following pricing plans & packages:

    Start

    $60 Per Month

    Run

    $119 Per Month

    Scale

    $199 Per Month

  • Kickserv supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • Yes, Kickserv offers an API.

  • Kickserv can be integrated with the following applications:

    • QuickBooks Online , Mailchimp , Twilio , Microsoft Outlook , Zapier , QuickBooks Desktop , Google Maps

  • Kickserv offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Kickserv offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Kickserv supports the following languages:
    • English

  • Following are the typical users of the Kickserv:
    • Self-Employed , Small-Business , Midsize-Business

  • Kickserv supports the following deployment:
    • Cloud Hosted , On-Premise

  • Kickserv supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac
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