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ServiceTitan

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All-in-one software is built for home and commercial contractors

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses ServiceTitan

"Field service companies in the trades industry tend to find ServiceTitan a practical fit for managing day-to-day operations. Scheduling jobs, tracking technicians, and handling customer communication can all be managed from one place, which saves time for office staff. It works well for growing service businesses that need better visibility across their teams. That said, smaller operations or solo contractors may find the platform more than they need, both in terms of cost and complexity."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

ServiceTitan Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
Buyer Contribution

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Structured Product Information

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Data Transparency

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Product Overview

ServiceTitan Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ServiceTitan

ServiceTitan is a robust, cloud-based software platform specifically designed for home and commercial service companies. It excels in optimizing workflow with powerful features like real-time dispatching, comprehensive job scheduling, and efficient tracking of technician locations. The software offers an exceptional customer experience management system, which includes tools for seamless communication and feedback collection. A standout feature is its integrated invoicing and payment processing, simplifying financial transactions and speeding up cash flow. ServiceTitan's reporting and analytics tools provide valuable insights into business performance, aiding in data-driven decision-making. The platform also supports digital sales presentations, enhancing customer engagement and sales effectiveness. Scalable and versatile, ServiceTitan caters to various trades, including HVAC, plumbing, and electrical services, making it a go-to solution for improving operational efficiency and customer satisfaction in the service industry.
Company ServiceTitan
Founded 2012
Headquarters United States
Employees 1000+

Support

Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Mac Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Facilities & Services

Why Choose ServiceTitan

Problem it Solves

  • Problem it Solves Streamlining Operations For Home Service Businesses To Improve Efficiency And Customer Satisfaction

Target Users

  • Target Users Contractors
  • Target Users Field Technicians
  • Target Users Business Owners
  • Target Users Office Managers
  • Target Users Dispatchers

Core Use Case

  • Core Use Case Streamline Field Service Operations
  • Core Use Case Automate Scheduling And Dispatching
  • Core Use Case Enhance Customer Communication
  • Core Use Case Optimize Billing And Invoicing
  • Core Use Case Track Technician Performance

USP

  • USP Streamline Your Trades Business With All-in-one Management Software

Pros

  • Pros Built specifically for trades businesses, not retrofitted from generic CRM
  • Pros Scheduling and dispatching live in one place, cutting coordination chaos
  • Pros Technicians get mobile access to job details, history, and invoicing
  • Pros Customer communication tools reduce no-shows through automated reminders
  • Pros Reporting goes deep — revenue per tech, job type, and more
  • Pros Integrates with QuickBooks and other accounting tools without major headaches
  • Pros Flat-rate pricing catalog helps field techs close jobs faster
  • Pros Marketing ROI tracking ties ad spend directly to booked revenue

Cons

  • Cons Implementation complexity often overwhelms smaller teams without dedicated onboarding support
  • Cons Pricing climbs steeply as field technician seats and features scale
  • Cons Reporting customization requires deeper platform knowledge than most admins expect
  • Cons Mobile experience for technicians feels constrained compared to the desktop
Editorial Buyer Guidance

Who Is ServiceTitan Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Operations For Home Service Businesses To Improve Efficiency And Customer Satisfaction

Target Users

  • Contractors
  • Field Technicians
  • Business Owners
  • Office Managers
  • Dispatchers

Core Use Cases

  • Streamline Field Service Operations
  • Automate Scheduling And Dispatching
  • Enhance Customer Communication
  • Optimize Billing And Invoicing
  • Track Technician Performance

Unique Selling Point

Streamline Your Trades Business With All-in-one Management Software

Strengths and Limitations

ServiceTitan Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Built specifically for trades businesses, not retrofitted from generic CRM
  • Scheduling and dispatching live in one place, cutting coordination chaos
  • Technicians get mobile access to job details, history, and invoicing
  • Customer communication tools reduce no-shows through automated reminders
  • Reporting goes deep — revenue per tech, job type, and more
  • Integrates with QuickBooks and other accounting tools without major headaches
  • Flat-rate pricing catalog helps field techs close jobs faster
  • Marketing ROI tracking ties ad spend directly to booked revenue
!

Cons

  • Implementation complexity often overwhelms smaller teams without dedicated onboarding support
  • Pricing climbs steeply as field technician seats and features scale
  • Reporting customization requires deeper platform knowledge than most admins expect
  • Mobile experience for technicians feels constrained compared to the desktop
Category-Based Capabilities

ServiceTitan Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

EHS Management Software 24 selected features Open category ↗ ⌄
Risk Management Incident Management Version Control Training Management Real Time Monitoring Occupational Health Management Document Management Forms Management Configurable Workflow Industrial Safety Management Risk Alerts Audit Management Alerts/Notifications Document Storage Task Management Inspection Management Compliance Management Change Management Hazardous Materials Management Quality Control Access Controls/Permissions Reporting/Analytics Status Tracking Artificial Intelligence
Construction CRM Software 24 selected features Open category ↗ ⌄
Project Management Data Import/Export Scheduling Quotes/Estimates Activity Tracking Document Management Job Costing Buyer Management Warranty Tracking Calendar Management Collaboration Tools Client Tracking Contract/License Management Task Management Change Order Management Communication Management Contact Management Project Tracking Subcontractor Management Sales Pipeline Management Email Marketing Bid Management Lead Management Procurement Management
Construction Management Software 27 selected features Open category ↗ ⌄
Timesheet Management Compliance Tracking Status Tracking Multiple Projects Scheduling Equipment Tracking Project Time Tracking Residential Commercial Supplier Management Document Storage CRM Change Order Management Activity Tracking Purchase Order Management Budget Tracking Project Estimating Subcontractor Management Contractor Management Inventory Management Job Costing Permit Management Bid Management Contract/License Management Project Management Task Management Artificial Intelligence
Field Service Management Software 25 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management Artificial Intelligence
Arborist Software 17 selected features Open category ↗ ⌄
Reporting/Analytics Work Order Management Photos/Images Mobile Access Quotes/Estimates Activity Dashboard Dispatch Management GPS Electronic Signature Job Management Job Scheduling Billing & Invoicing Electronic Payments Calendar Management CRM Risk Assessment Artificial Intelligence
Calendar Software 13 selected features Open category ↗ ⌄
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration Artificial Intelligence
Carpet Cleaning Software 14 selected features Open category ↗ ⌄
Scheduling Dispatch Management Mobile Access Online Booking Reporting & Statistics Email Management Work Order Management Billing & Invoicing Electronic Payments Quotes/Estimates Customer Management Reminders GPS For Carpet Cleaners
Electrical Contractor Software 15 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling GPS Contract/License Management Customer Management Job Scheduling Calendar Management Mobile Access Quotes/Estimates Alerts/Notifications Invoice Management Time Tracking Work Order Management For Commercial and/or Industrial Electrical Contractors Artificial Intelligence
Electrical Estimating Software 13 selected features Open category ↗ ⌄
Quotes/Estimates Reporting & Statistics Project Management Change Order Management Data Import/Export Billing & Invoicing Scheduling Accounting Integration Customer Management Bid Management Cost Database Takeoff Job Management
Franchise Management Software 17 selected features Open category ↗ ⌄
Online Store CRM Franchise Intranet Reporting & Statistics Inventory Management Job Scheduling Employee Management Audit Management Website Management Task Management Billing & Invoicing Point of Sale (POS) Financial Management Sales Activity Management Document Management Collaboration Tools Artificial Intelligence
Garage Door Software 14 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Quotes/Estimates Scheduling Billing & Invoicing Customer Management Equipment Tracking QuickBooks Integration Warranty Tracking Job Costing Dispatch Management Inventory Management Technician Management Artificial Intelligence
Handyman Software 19 selected features Open category ↗ ⌄
Electronic Payments Reporting & Statistics Real-Time Data Customer Database Job Scheduling Timesheet Management Dispatch Management Invoice Management Alerts/Notifications Billing & Invoicing Calendar Management Job Tracking Calendar Sync Payment Processing Quotes/Estimates Mobile Access QuickBooks Integration GPS Artificial Intelligence
HVAC Software 17 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling Artificial Intelligence
HVAC Estimating Software 18 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling Quotes/Estimates Cost Estimating Labor Rates Cost Database Calendar Management Job Costing Takeoff Work Order Management Electronic Signature Data Import/Export Accounting Integration Commercial/Industrial Bid Management CAD Tools Visual Assemblies Artificial Intelligence
Job Costing Software 15 selected features Open category ↗ ⌄
Bills of Material Timesheet Management Expense Tracking Job Management Budgeting/Forecasting Labor Cost Reporting Overrun Reporting Billing & Invoicing Document Management Cost Estimating Time Tracking Project Tracking Progress Reports Project Billing Billable Items Tracking
Landscape Software 22 selected features Open category ↗ ⌄
Time Tracking Groundskeeping Management Appointment Scheduling Dispatch Management Routing Contract/License Management Work Order Management Employee Management Job Management Calendar Management Electronic Signature Billing & Invoicing Activity Tracking Alerts/Notifications Mobile Access Quotes/Estimates Maintenance Scheduling Landscape Design Payroll Management Data Import/Export Third-Party Integrations Artificial Intelligence
Lawn Care Software 15 selected features Open category ↗ ⌄
Employee Management Scheduling Time Tracking Equipment Management Dispatch Management Mobile Access Service History Contract/License Management Routing Billing & Invoicing Work Order Management Quotes/Estimates Calendar Management Customer Management Artificial Intelligence
Locksmith Software 10 selected features Open category ↗ ⌄
Inventory Management Dispatch Management Scheduling CRM Mobile Access Billing & Invoicing Work Order Management Payment Processing GPS Artificial Intelligence
Maid Service Software 19 selected features Open category ↗ ⌄
Reporting & Statistics Recurring Appointments Billing & Invoicing SMS Messaging Automated Scheduling GPS Electronic Payments Mobile Access Quotes/Estimates Dispatch Management Service History Calendar Management Time Tracking Routing Work Order Management Reminders Online Booking Multi-Location Artificial Intelligence
Pest Control Software 14 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History Artificial Intelligence
Plumbing Software 14 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking Artificial Intelligence
Plumbing Estimating Software 12 selected features Open category ↗ ⌄
Cost Database Quotes/Estimates Cost Estimating Contract/License Management Commercial/Industrial For General Contractors Takeoff Invoice Management Document Storage Bid Management Template Management Visual Assemblies
Pool Service Software 5 selected features Open category ↗ ⌄
Work Order Management Billing & Invoicing Maintenance Scheduling Quotes/Estimates Artificial Intelligence
Roofing Software 11 selected features Open category ↗ ⌄
Commercial Quotes/Estimates Scheduling Inspection Management Work Order Management Billing & Invoicing Aerial Measurement CRM Dispatch Management Photo Capture Artificial Intelligence
Scheduling Software 22 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling Artificial Intelligence
Security System Installer Software 16 selected features ⌄
Document Imaging Customer Management Job Tracking Mobile Access Billing & Invoicing Job Costing Quotes/Estimates GPS Inventory Management Lead Management Routing Customizable Reports Document Storage Work Order Management Third-Party Integrations Invoice Management
Service Dispatch Software 18 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History Artificial Intelligence
Waste Management Software 21 selected features Open category ↗ ⌄
Scheduling GPS Dispatch Management Equipment Tracking Compliance Management Third-Party Integrations Customer Database Routing Alerts/Notifications Waste Disposal Work Order Management Location Tracking Waste Tracking Billing & Invoicing Inventory Management Reporting & Statistics Waste Collection Waste Profiles Quotes/Estimates Vendor Management Scrap Recycling
Work Order Software 17 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management
Connected Applications

ServiceTitan Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 10 integrations
Pricing Information

ServiceTitan Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Quote Based
Pricing Page ↗
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Top ServiceTitan Alternatives

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Frequently Asked Questions

ServiceTitan FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ServiceTitan is a robust, cloud-based software platform specifically designed for home and commercial service companies. It excels in optimizing workflow with powerful features like real-time dispatching, comprehensive job scheduling, and efficient tracking of technician locations. The software offers an exceptional customer experience management system, which includes tools for seamless communication and feedback collection. A standout feature is its integrated invoicing and payment processing, simplifying financial transactions and speeding up cash flow. ServiceTitan's reporting and analytics tools provide valuable insights into business performance, aiding in data-driven decision-making. The platform also supports digital sales presentations, enhancing customer engagement and sales effectiveness. Scalable and versatile, ServiceTitan caters to various trades, including HVAC, plumbing, and electrical services, making it a go-to solution for improving operational efficiency and customer satisfaction in the service industry.

  • No, ServiceTitan does not offer a free version.

  • No, ServiceTitan does not offer any free trial.

  • ServiceTitan supports the following payment frequencies:

    • Quote Based

  • Yes, ServiceTitan offers an API.

  • ServiceTitan can be integrated with the following applications:

    • QuickBooks Online , Mailchimp , Slack , Zoom Meetings , Microsoft Outlook , Housecall Pro , FieldEdge , Microsoft Teams , ServiceM8 , Google Maps

  • ServiceTitan offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • ServiceTitan offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • ServiceTitan supports the following languages:
    • English

  • Following are the typical users of the ServiceTitan:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • ServiceTitan supports the following deployment:
    • Cloud Hosted , On-Premise

  • ServiceTitan supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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